“The hotel is divided into two sections: one is rated 3 stars and the other 4 stars. Unfortunately, this isn't made clear when booking. The hotel is advertised as a 4-star property on booking platforms, and the photos mainly showcase the 4-star rooms. However, upon arrival, we discovered that our room was actually in the 3-star section.
This was quite disappointing, as if I had known in advance, I would have chosen a different hotel that was genuinely 4 stars for the same price.
That said, the...
“The hotel is divided into two sections: one is rated 3 stars and the other 4 stars. Unfortunately, this isn't made clear when booking. The hotel is advertised as a 4-star property on booking platforms, and the photos mainly showcase the 4-star rooms. However, upon arrival, we discovered that our room was actually in the 3-star section.
This was quite disappointing, as if I had known in advance, I would have chosen a different hotel that was genuinely 4 stars for the same price.
That said, the...
Zaham B I