“Our room was not ready until 6 pm despite a 4 pm check in time and the front desk was incredibly unhelpful. The only friendly staff all week were the bartenders at the tiki bar. Front desk, housekeeping, grounds, wait staff were all generally unfriendly and didn’t even make eye contact or respond to “hello” or “good morning.” The pictures on website are well done...the property is not as nice in person. Especially the beach and lagoon. The beach and lagoon water was brown and gross. Very...
“Our room was not ready until 6 pm despite a 4 pm check in time and the front desk was incredibly unhelpful. The only friendly staff all week were the bartenders at the tiki bar. Front desk, housekeeping, grounds, wait staff were all generally unfriendly and didn’t even make eye contact or respond to “hello” or “good morning.” The pictures on website are well done...the property is not as nice in person. Especially the beach and lagoon. The beach and lagoon water was brown and gross. Very...
Jamey