2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

로열 미라지 아가디르 여행 후기

4 out of 5
로열 미라지 아가디르
Boulevard Mohammed V, Agadir

이용 후기

5.4
평점 10 - 훌륭해요. 91개 이용 후기 중 13개" "
평점 8 - 좋아요. 91개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 11개" "
평점 4 - 별로예요. 91개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 23개" "

5.8/10

청결 상태

6.2/10

직원 및 서비스

4.2/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

Sarfraz

2024년 2월에 3박 숙박함
답변 제공: LOUBNA 님, 2024년 4월 1일
-Chers clients,Nous sommes enchantés d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes.Toute l'équipe de l'Hôtel Royal Mirage Agadir vous remercie pour votre Évaluation.Nous ne manquerons pas de partager votre enchantement avec l'ensemble de l'équipe de l'hôtel.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable.Bien à vous,

10/10 - 훌륭해요

Danielle

2024년 1월에 4박 숙박함
답변 제공: LOUBNA 님, 2024년 1월 31일
.Dear Miss Danielle ,We thank you for taking the time to share your evaluation about your recent stay at Royal Mirage Agadir Hotel .All the staff were delighted to meet your expectations.Hoping to welcome you again on a future occasion .Best regards

2/10 - 너무 별로예요

Mohamed

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in the hotel for one night( thanks it was just 1 night other wise I would not stay There another night) I booked it at the last minute as I needed somewhere to stay over night when I arrived I was not impressed at all, i was about to leave if it wasn’t late. The smell at reception and the floors is bad. The hotel looks uncleaned, chipped doors and walls , rust in bathroom. The pillows and the bed looks like they were not changed, I found a hair on the bed sheet. I had to cover the pillow with the towel so I could sleep. Moreover I could not sleep at night due to the noise from the traffic outside the hotel. Went to restaurant for breakfast. The buffet was very basic, doesn’t look cleaned, behind the buffet is dirty, console and furniture dirty and looks old too. I could smell a bad smell as well. I went to get coffee from the machine but the the milk doesn’t work and they just put hot milk in a flask. I couldn’t drink coffee, then I went to get Moroccan tea, but looks very red strange colour, I couldn’t drink it. Also there is one of the lights broken and hanging down from the ceiling, they might fell and hit someone. My son wanted to go for swimming, there’s 2 swimming pool( for kids) very dirty you. And the other one was ok but it’s too deep for kids, so we couldn’t use it. And I just left the hotel and I wouldn’t go back near that place. I had a chat with one of the chef cooking the omelette, he said the owners and the management don’t care about the hotel.
2024년 1월에 1박 숙박함
답변 제공: LOUBNA 님, 2024년 1월 15일
Dear Mr. Mohamed,We are sorry to read your dissatisfaction.We would like to reassure you that cleanliness and hygiene are our priorities, to ensure comfort and safety within the HOTEL ROYAL MIRAGE AGADIR.We hope to welcome you for a longer stay to regain your trust.Sincerely

10/10 - 훌륭해요

Nadia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful. Muhammad (night shift) helped us a lot during our stay. Would recommend. It’s in a good location. Naya club is next door so it can be a bit noisy at night.
2023년 12월에 6박 숙박함
답변 제공: LOUBNA 님, 2024년 1월 15일
Dearest Ms Nadia ,We are very happy to read that you had a pleasant stay at Royal Mirage Agadir Hotel.Also, we greatly appreciate the time you have devoted to sharing your high satisfaction, concerning the location of Hotel Royal Mirage Agadir and the dedication of the staff.We hope to welcome you very soon among us.Sincerely yours,

8/10 - 좋아요

LEE

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: LOUBNA 님, 2024년 1월 15일
Dearest M. LEEThank you very much for your kind feedback.It is rewarding to know that you had such a great experience at Royal Mirage Agadir Hotel . We look forward to welcoming you back for another perfect holiday.Best Regards

10/10 - 훌륭해요

Abdul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice staff was very friendly happy to come ag
2023년 12월에 1박 숙박함
답변 제공: LOUBNA 님, 2024년 1월 4일
Dearest Mr Abdul ,We are very happy to read that you had a pleasant stay at Royal Mirage Agadir Hotel.Also, we greatly appreciate the time you have devoted to sharing your high satisfaction, concerning the dedicationof the staff.We hope to welcome you very soon at the Royal Mirage Agadir Hotel .Sincerely yours,

6/10 - 괜찮아요

hossein el

연인과의 여행
Jeg kan godt lide beliggenhede
2023년 12월에 2박 숙박함

8/10 - 좋아요

BJ

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good Stay!
Very pleasant stay, was allocated sea vie room as requested...check was very smooth as hotel wasn't busy. Hotel is looking very dated but has all the facilities n is highly functional. Great choice breakfast n service was extremely good throughout! Def coming here again!
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Mustak

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a hostel. AS get provided better hotel accommodation. Absolutely horrid hotel with hazards in the rooms. Throughout my stay I had no wifi in the room, had a cut from the rusted whb tap and other issues. I am escalating the matter as this hotel is misrepresented by the description provided on Expedia’s website. There is nothing Royal - it should not be listed. Better options - avoid, avoid, avoid for your sanity.
2023년 10월에 4박 숙박함
답변 제공: loubna 님, 2023년 11월 6일
Dearest Mr Mustak ,Thank you for choosing Royal Mirage Agadir Hotel .A nice room has been assigned to you , on the fifth floor with a splendid view on the beach and marina as you requested .We really apologise for any inconveniences you've met during your stay .However , We would have liked to collect your remarks during your stay in order to solve the issues so as to meet your satisfaction .So , we hope to have the opportunity to regain your trust during a future stay.BEST REGARDS

4/10 - 별로예요

Zico

2023년 9월에 4박 숙박함
답변 제공: loubna 님, 2023년 11월 1일
Dear Mr Zico , We are sorry to read your dissatisfaction with the rating given to Royal Mirage Agadir Hotel.We would have liked to collect your remarks during your stay in order to meet your satisfaction .We hope to have the opportunity to regain your trust during a future stay.Best regards

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: loubna 님, 2023년 9월 26일
Cher Mr Jerome ,Un très grand merci pour votre feedback suite à votre séjour à l'Hôtel Royal Mirage Agadir.Toute l'équipe est ravie de recevoir votre témoignage positif.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour plus agréable.Cordialement

10/10 - 훌륭해요

Salah

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: loubna 님, 2023년 9월 26일
Cher Mr Salah , Nous vous remercions tout d’abord d’avoir choisi l’hôtel Royal Mirage Agadir .Nous sommes enchantés d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes.Toute l'équipe de l'Hôtel Royal Mirage Agadir vous remercie pour votre témoignage.Nous ne manquerons pas de partager votre enchantement avec l'ensemble de l'équipe de l'hôtel.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable.Bien à vous,

2/10 - 너무 별로예요

laila 님, chula vista

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not a 4 stars hotel should be a 2
2023년 7월에 2박 숙박함
답변 제공: loubna 님, 2023년 9월 26일
Chère Mme Laila , Nous sommes navrés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes .Veuillez accepter nos sincères excuses pour les imperfections que vous semblez avoir vécues.Espérons , une seconde opportunité de vous accueillir parmi nous , pour passer une meilleure expérience ..Cordialement.

6/10 - 괜찮아요

Goniur

2023년 8월에 6박 숙박함
답변 제공: loubna 님, 2023년 8월 30일
Chers clients,Nous sommes ravis de lire votre évaluation . Nous ne manquerons pas de partager votre enchantement avec l'ensemble de l'équipe de l'hôtel Royal Mirage Agadir.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour plus agréable.Bien à vous,

2/10 - 너무 별로예요

abderrazak 님, New York

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel doesn’t have the criteria of a 4stars hotel. AC is old and not working properly, the tv is old and blurry. Not enough towels in the room, not recommended at all
2023년 8월에 2박 숙박함
답변 제공: loubna 님, 2023년 8월 30일
Dearest Mr abderrazak ,All the staff thank you for choosing Royal Mirage Agadir Hotel .We apologise for any inconvenience you've met during your stay.so , be sure , we take note of all your remarks and hope to have the pleasure of proving ourimprovements to you during your next stay at Royal Mirage Agadir Hotel .Best regards

10/10 - 훌륭해요

raheel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was aware of some negative reviews before and after booking but kept my reservation - i am glad I did. The hotel is really good; the staff are friendly, helpful and always have a smile. The facilities are good. The location is excellent for the main beach and shops, cafes, etc. There are some great views of the sea and cliff to be had also from the hotel. Value for money.
2023년 8월에 2박 숙박함
답변 제공: loubna 님, 2023년 8월 30일
Dearest Mr Raheel ,Thank you very much for your kind feedback.It is rewarding to know that you had such a great experience at Royal Mirage Agadir Hotel .This inspires our team to continue upholding the highest standards of service and behavior .We look forward to welcoming you back for another perfect holiday.Best Regards

2/10 - 너무 별로예요

Enis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
J’ai séjourné 10 jours dans cette hôtel. Le personnel est formidable mais l’hébergement reste adéquate petit-déjeuner affreux. Pas de choix au petit déjeuner. J’ai connu mieux dans d’autres hôtels. L’hôtel ne vaut pas ces 4 étoiles
2023년 6월에 10박 숙박함
답변 제공: LOUBNA 님, 2023년 6월 28일
Cher Mr ENIS , Nous tenons à vous remercier d’avoir choisi l'Hôtel Royal Mirage Agadir .Nous sommes ravis de recevoir votre commentaire positif concernant le professionnalisme de notre personnel.Toutefois, nous sommes navrés de lire que le buffet petit déjeuner n'était pas à la hauteur de vos attentes, et nous vous prions d’accepter nos sincères excuses. De nouveau, tous les employés espèrent regagner votre confiance lors d’un prochain séjour avec votre charmante famille.Les hôtels Royal Mirage sont désireux de vous offrir la meilleure qualité de service pour vos séjours, par conséquent, votre avis est très précieux. Bien cordialement.

8/10 - 좋아요

Shairkhan

2023년 6월에 3박 숙박함
답변 제공: LOUBNA 님, 2023년 6월 28일
Dear Mr Shairkhan , Thank you so much for choosing ROYAL MIRAGE AGADIR HOTEL . We are glad to read that you enjoyed your stay , and that you greatly appreciated your experience among us.We will share your comment with the entire hotel employees who are devoted so as to reach every customer satisfaction . We would be pleased to welcome you to the Royal Mirage Agadir Hotel in the near future.Kind regards

8/10 - 좋아요

michelle

2023년 5월에 1박 숙박함
답변 제공: LOUBNA 님, 2023년 5월 31일
Bonjour chère cliente, Nous tenons à vous remercier pour ce témoignage suite à votre séjour à l'HÔTEL ROYAL MIRAGE AGADIR . En effet, nous sommes très heureux de lire votre note,et cela prouve que vous avez passé de bonne vacance parmi nous et que vous avez apprécié , le service , l’emplacement de l'Hôtel , propreté et confort .. Tous les employés étaient ravis de répondre à vos besoins et attentes. Espérant vous accueillir très prochainement à l'HÔTEL ROYAL MIRAGE AGADIRCORDIALEMENT

4/10 - 별로예요

Aymen

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Je ne conseil a personne cet hôtel, très vieux tout ce cassé tout est rouiller les fenêtre ne ce ferme pas donc les bruit d’extérieur insupportable boîte de nuit juste en face impossible de dormir les porte sont fine comme une feuille on entend tout les voisins 4 étoiles du bled ça ne les mérite pas du tout. Pas d’eau chaude et le jet très lent. Petit déjeuner très pauvre juste une omelette et croissants mais pour bon pour le prix pas mal. Les sous draps ne sont pas changé nous avons vu du pipi séché. Superbe piscine mais pas chauffer donc nous n’avons pas pu nous baigner avec nos 2 bébés. Le personel très gentil et serviable là au moindre soucis. Et l’emplacement est idéal en face de la plage et des restaurants
2023년 4월에 1박 숙박함
답변 제공: LOUBNA 님, 2023년 5월 31일
Cher Mr AYMEN , Nous tenons à vous remercier d’avoir choisi l'Hôtel Royal Mirage Agadir.Toutefois, nous sommes navrés de lire que notre prestation n'était pas à la hauteur de vos attentes, et nous vous prions d’accepter nos sincères excuses. Soyez assurés que des mesures nécessaires sont mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour votre commentaire et espérons regagner votre confiance lors d’un prochain séjour. Les hôtels Royal Mirage sont désireux de vous offrir la meilleure qualité de service pour vos séjours, par conséquent, votre avis est très précieux. Bien cordialement.

2/10 - 너무 별로예요

Ilyas

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
I pay from Expedia wen I get there the ask me for more money
2023년 3월에 3박 숙박함

4/10 - 별로예요

Kaltoum

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 7박 숙박함

4/10 - 별로예요

Zana

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

avraham

2022년 5월에 6박 숙박함

2/10 - 너무 별로예요

Mohamed

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 8월에 3박 숙박함

4/10 - 별로예요

Vladimir

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Это просто ужас....
Неприятности у нас начались сразу по приезду в отель: 1. С нас взяли значительно больше денег чем указано в подтверждении брони. С учетом туристического сбора который не включен в стоимость бронирования цена была выше. Не смотря на предявление распечатанного подтверждения с сайта Hotel. com. Цена обыекта размещения была указана в евро нам сделали пересчет на местные деньги. 2. Номер к 19.00 был не готов. Его только начали убирать прямо при нас. Хотя он должен был готов к 14.00. 3. Мебель и сантехника в номере вся очень старая за исключением матраса на кровати. 4. Сейф в номере ремонтировали целый вечер. 5. Холодильк течет и почти не работает. 6. Очень плохая шумоизоляция в номере. 7. Полотенце в номере все серые и рваные. 8. В номере отсутствует кондиционер, вентилятор. Духотень ужастная. 9. Нет чайных принадлежностей. 10. Персонал на рецепшене очень не внимательный и безолаберно относится к гостям отеля. Из положительных моментов могу отметить хорошее расположение отеля, анимация и чистота бассеина. Приятно удивил ночьной администратор при выезде из отеля. Он был очень вежлив и бысто нас выселил. Так же любезно предложил ранний завтрак . В заключении отмечу, что отелю напливать на цену указанную на сайте Hotel.com. Я не могу рекомендовать этот отель для посещения.
2019년 9월에 6박 숙박함

6/10 - 괜찮아요

Mohamed

좋아요: 직원 및 서비스
2019년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함

6/10 - 괜찮아요

Susanna

2019년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Sonia 님, 2019년 2월 19일
Dear guest, Thank you very much for such a wonderful feedback further to your stay at the Royal Mirage Agadir. We look forward to welcoming you for the next stay Best Regards

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 4박 숙박함
답변 제공: SONIA 님, 2019년 2월 6일
Cher hôte, Un grand merci pour ce commentaire, Nous Sommes absolument ravis de lire que vous avez apprécié votre séjour. Nous espérons vous que nous aurons l’opportunité de vous accueillir de nouveau au Royal Mirage Agadir. Très sincèrement

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Entertainment group was nice. But toilets outdated , lobby should be warm in winter time . no wifi in rooms
2018년 12월에 7박 숙박함
답변 제공: SONIA 님, 2019년 2월 4일
Dear Guest, Thank you for choosing the Royal Mirage Agadir following your recent stay. We are deeply sorry to read you did not appreciate our Service, Your comment have been share with our team, we thank you very much for bringing your valuable feedback. We hope to have the pleasure of welcoming you again the near future. Sincerely

4/10 - 별로예요

K

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loistava sijainti ja upea animaatiotiimi.Huoneet ja kylppärit ihan perustasoa.Palvelu surkea.Perivät matkailuveron jo check-in vaiheessa ja antoivat meille avaimen huoneeseen joka oli jo varattu.Ainoastaan yksi ravintola ja sekin buffet.Altaita ei voinut käyttää koska vesi jääkylmää.Kuntosali ihan perus ja hammam huone tosi pieni.Ei kannata luottaa sivuston kuviin ja upeisiin teksteihin.Wifi toimi vain aulassa ja sekin jäätävän kylmä aamuin illoin.Aamiainen ihan perus ja sama valikoima päivästä toiseen.En mene toiste!!
2018년 12월에 7박 숙박함
답변 제공: SONIA 님, 2019년 2월 4일
Dear Guest, Thank you for taking time to let us know about your experience at the Royal Mirag Agadir, We are sorry that your experience did not meet your expectations ; please allow us to express our sincerest apologies. At the Royal Mirage, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for sharing your concerns, and we hope you will give us the opportunity to better serve you in the near future. Sincerely

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
Bilderna var en falsk marknadsföring
Royal Mirage levde inte upp till våra förväntningar. Utifrån bilderna som vi förevisats i samband med bokningen väntade vi oss ett hotell med bl.a. gym, spa-anläggning och fritt WIFI. Gymmet var bristfälligt. Alla som gick in möttes av en chock (sannolikt pga bilderna), SPA-anläggningen var ett ruckel och WI-Fi kunde man bara få tillgång till i Lobbyn. På hotellrummet fanns inget strykjärn, minibaren var tom, inget vatten eller frukt erbjöds i samband med ankomst.
2018년 12월에 7박 숙박함
답변 제공: Sonia 님, 2019년 1월 12일
Royal Mirage levde inte upp till våra förväntningar. Utifrån bilderna som vi förevisats i samband med bokningen väntade vi oss ett hotell med bl.a. gym, spa-anläggning och fritt WIFI. Gymmet var bristfälligt. Alla som gick in möttes av en chock (sannolikt pga bilderna), SPA-anläggningen var ett ruckel och WI-Fi kunde man bara få tillgång till i Lobbyn. På hotellrummet fanns inget strykjärn, minibaren var tom, inget vatten eller frukt erbjöds i samband med ankomst.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 10월에 10박 숙박함

2/10 - 너무 별로예요

azadeh 님, LA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it took us 2 hours to check in. then changes our room twice . No A/c there fore we left and got another hotel. It was one of the worse experience.
2018년 9월에 1박 숙박함
답변 제공: Sonia 님, 2018년 11월 13일
Dear Guest, Thank you for taking time to let us know about your experience at the Royal Mirag Agadir, We are sorry that your experience did not meet your expectations ; please allow us to express our sincerest apologies. At the Royal Mirage, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to adress the problem and prevent future occurrence. We appreciate for sharing your concerns, and we hope you will give us the opportunity to better serve you in the near future. Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함

8/10 - 좋아요

Hassan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 6월에 1박 숙박함
답변 제공: sales dpt 님, 2018년 6월 30일
Cher hôte, Un grand merci pour ce commentaire, Nous Sommes absolument ravis de lire que vous avez apprécié votre séjour. Nous espérons vous que nous aurons l’opportunité de vous accueillir de nouveau au Royal Mirage Agadir . Très sincèrement

8/10 - 좋아요

Soufiane

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 6월에 3박 숙박함
답변 제공: sales dpt 님, 2018년 6월 30일
Cher client Merci pour votre commentaire suite à votre séjour au Royal Mirage Agadir. Nous vous remercions chaleureusement pour vos compliments qui seront partagés avec l’ensemble du personnel. Nous espérons avoir la chance de vous accueillir de nouveau très prochainement Très cordialement

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 4월에 6박 숙박함
답변 제공: sales dpt 님, 2018년 12월 11일
Cher client, Tout simplement « Merci ». Nous sommes heureux d’apprendre que vous avez apprécié votre séjour au Royal Mirage Agadir. Soyez assuré que vos commentaires ont été transmis à nos équipes. Dans l’attente du plaisir de vous accueillir prochainement Sincères salutations

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
More like a 2 star
Not the best of hotels, very old and wifi doesn’t work at all in the rooms, hotel staff not the most friendly. Best thing about the hotel was the location.
2018년 4월에 8박 숙박함

2/10 - 너무 별로예요

cezarina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel
We checked in 11:00pm. The hotel receptionist asked me what kind of room. I was surprised because they have it on the computer and still he asked me. I can’t check it on my phone but I know I my reservation was sea view. I have 2 rooms reserved but we had no sea view, 1st floor and the tv was not working. I have to call for help desk to complain about the tv not working. I was about to take a shower and found out how filthy the towels were as I took pictures of it. I called and wanted to talk to the manager but they will be there the next day. The following day I went to the reception and told them about the rooms and all my complaint. I was surprised when they said they were fully booked that’s why they did not have the room. The rooms were paid for so it’s not our fault. I travelled to many places but this was the worst ever with sanitation, service and professionalism. This hotel need to be rated 2

4/10 - 별로예요

Paw

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Think before booking! the description is not best
After finishing our stay at the mirage we are very disappointed not having spent the extra money on a better hotel. We had to change room after the first night due to too much street noise and since the doors to the balcony were not able to close shut we did not get any sleep. Personel are very helpful and smiling. Room no. 2 seemed better and with pool view, however as the sorrunding discos started their every night playlists and with a door not leaving any noise out the sleep was brought to a minimal. I there's one thing you want on a holiday, it's sleep. This may sound like a grumpy man but I'm only 34 and still I'm was bothered by the noisy surroundings. Food wasn't all bad but the morning buffet had leftovers from the last night's buffet however with a decent omelet stand (yay) and a pancake if you will. All in all the description of the royal mirage are lacking crucial details about the conditions of the hotel and nearby discos. Old showers when showering and maybe you get fresh towels each day otherwise you just call the reception and they will bring you. The hotel needs to be visited and redescriped in the details before booking and set to a only 3.5 or at max 4 star hotel. Not the best stay but agadir has some history and with it's charming settings 6 days were brought to an end but for another visit the royal mirage is not the place I would stay again.
2018년 1월에 7박 숙박함

2/10 - 너무 별로예요

Alvin 님, Stockholm-Sweden

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel are not 4 star
Dirty food, filthy furniture, grumpy staff, old This place is at best 2 star and I'm generous. The beds were clumsy, the rooms loud, everything is filthy, from the lobby to the rooms to the pool area. The doors are like cardboard. It's not 24h all inclusive ... The guests looked miserable, the staff were unfriendly and unhappy too. This place is actually the most miserable place I have ever had to stay in - the hotel does NOT look like the pictures, trust me! I add pictures to prove it. The food was dirty too, the eggs were over cooked and black on the inside. The bread was out of date. The tomatoes still had clay on them! no water. This hotel is just 1 star no more
2018년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strandferien gebucht. Städtetrip erlebt. Es hat nicht übereingestimmt mit den angaben.
2017년 10월에 7박 숙박함

6/10 - 괜찮아요

Delwar

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
NO WIFI in the room, in description there is but in room there is not. AC is very bad, alomst no air. Bathrum is very dirty. The hotel has only one positive and its the location
2017년 9월에 2박 숙박함