총 374개 실제 이용 고객 후기를 기반으로 한 평점

3.8 (5점 만점)
74% 추천 여행객 비율
4.0 객실의 청결도
3.9 서비스 및 직원
4.0 객실의 편안함
3.8 호텔 상태
익스피디아 실제 이용 고객 후기
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 8. 8 , Expedia
호텔 매니지먼트의 의견
2019. 8. 8에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Dear Guest, Thank you for choosing our hotel for your stay and thank you once for your score. We would be pleased to see you again among us in the near future. Bets regards,
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 7. 1 , Expedia
Bra läge på Hotellet, lite enformig mat återkommande rätter.
호텔 매니지먼트의 의견
2019. 7. 2에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Dear Guest, We would like to thank you for choosing our hotel. All our team was pleased to have you among us. Regarding your remarks please be informed that we are always trying to improve the buffet according to guests’ tastes, hoping to please everyone. We are looking forward to welcoming you again among us. Kind regards,
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 6. 27 , Expedia
We didn’t like the food, it was mediocre , the breakfast buffet has nothing special
호텔 매니지먼트의 의견
2019. 6. 27에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Dear Abdel, We would like to thank you for choosing our hotel. All our team was pleased to have you among us. Regarding your remarks please be informed that we are always trying to improve the buffet according to guests’ tastes, hoping to please everyone. We are looking forward to welcoming you again among us. Kind regards,
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 6. 23 , Expedia
La piscine le service était bien. l’accueille était sympa
호텔 매니지먼트의 의견
2019. 6. 24에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Cher Client, Nous vous remercions d'avoir choisi Kenzi Europa et nous sommes heureux de savoir que vous êtes satisfaites par nos services et que vous avez passé un agréable séjour au sein de notre hôtel. Toute l'équipe du Kenzi Europa vous remercie pour votre témoignage. Au plaisir de vous accueillir de nouveau au Kenzi Europa. Bien à vous
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 6. 6 , Expedia
Calme bien entretenu tres propre personnel tres sympathique et serviable
호텔 매니지먼트의 의견
2019. 6. 7에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Cher Client, Nous vous remercions d'avoir choisi Kenzi Europa et nous sommes heureux de savoir que vous êtes satisfaites par nos services et que vous avez passé un agréable séjour au sein de notre hôtel. Toute l'équipe du Kenzi Europa vous remercie pour votre témoignage. Au plaisir de vous accueillir de nouveau au Kenzi Europa. Bien à vous
5점(5점 만점)
실제 이용 고객이 작성,

NAIK TRUST

게시일: 2019. 5. 8 , Hotels
Top hotel. Friendly clean & close to all attractions
호텔 매니지먼트의 의견
2019. 6. 11에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Dear Khalil, We are very grateful for all your good and encouraging comment. It is a pleasure to learn that you thoroughly enjoyed your vacation with us and we are happy that you appreciate many aspects of your stay. We certainly look forward to welcoming you back to Kenzi Europa very soon. Kindest regards,
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 5. 7 , Hotels
호텔 매니지먼트의 의견
2019. 5. 8에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Dear Guest, Thank you for choosing our hotel for your stay and thank you once for your score. Best regards,
4점(5점 만점)
실제 이용 고객이 작성, 거주지: Saint nazaire

게시일: 2019. 5. 5 , Expedia
j'ai aimé la disponibilité du personnel, la propreté de l'ensemble de l'hôtel. je n'ai pas aimé le coté "famille" avec tous ces gamins qui courrent partout. le fait de devoir faire la queue au petits déjeuners pour les jus d'orange, pour les crêpes et galettes. parfois LONG. la situation de l'hôtel est excellente.
호텔 매니지먼트의 의견
2019. 5. 8에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de votre feed-back sur votre récent séjour au Kenzi Europa et sommes ravis d’apprendre que plusieurs facteurs ont contribué à sa réussite. Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable. Bien à vous
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 5. 3 , Expedia
Room facilities were really bad, no kettle on the room, no shampoo or toilet roll we had to keep asking for it. Services at reception was poor. Otherwise pool and food was good.
호텔 매니지먼트의 의견
2019. 5. 6에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Dear Guest, First of all, we would like to thank you for choosing our hotel for your stay in Agadir. Further to your remark, we do provide kettles on request to our guests and these kettles are well cleaned after every use. We assure you that we provide all the necessary amenities (towels, soap, shampoo…). Moreover, speaking to us about your remarks during your stay would have been better so we could have handled the problem on the spot. We look forward to welcoming you back with our undivided attention in order to offer you our best service. Sincerely,
4점(5점 만점)
실제 이용 고객이 작성,

Satisfait globalement de mon séjour

게시일: 2019. 5. 3 , Hotels
호텔 매니지먼트의 의견
2019. 5. 3에 M.C MAHFOUD FILALI Directeur Général (호텔 매니지먼트)에 의해 작성
Cher Bouchaib, Nous sommes très ravis d'apprendre que votre séjour parmi nous a été à la hauteur de vos attentes. Toute l'équipe du Kenzi Europa vous remercie de votre témoignage. Nous ne manquerons pas de partager votre ravissement avec l'ensemble de l'équipe de l'hôtel. Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable. Bien à vous,