2 개의 야외 수영장, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

켄지 유로파 여행 후기

4 out of 5
켄지 유로파
Boulevard 20 Aout B P 808, Agadir

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 549개 이용 후기 중 152개" "
평점 8 - 좋아요. 549개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 549개 이용 후기 중 91개" "
평점 4 - 별로예요. 549개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 549개 이용 후기 중 17개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Essadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: M.C MAHFOUD FILALI Directeur Général de l’hôtel Ke 님, 2024년 1월 9일
Chère Essadia,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Avdija

2023년 12월에 11박 숙박함
답변 제공: M.C MAHFOUD FILALI Directeur Général de l’hôtel Ke 님, 2024년 1월 17일
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Halafi 님, Rotterdam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Er was een personeelslid die verschrikkelijk nep is. Hij lacht je toe maar er komt niets positiefs uit. 2 voorbeelden: hij heeft ons laten wachten tot 15:00 uur terwijl onze kamer vrij was. Samen met mijn vrouw kregen we een kamer met 3 bedden, niet conform mijn reservering. Ik heb mijn ongenoegen geuit, hij beloofde mij terug te bellen voor een andere kamer maar helaas kwam hij de afspraak niet. Een paar uur later kwam ik naar de receptie om beklag te doen maar desbetreffend personeelslid was al naar huis gegaan zonder enkele bericht achter te laten.Faical, een lieve collega van hem, heeft een avondeten kamer geregeld, na 1 nacht slapen op 3 losse bedden. Een mooi hotel verdient z’n receptionist echt niet.De rest die ik daar sprak is beleefd, zeer behulpzaam en super vrolijk. Mooi hotel met ideale ligging. Het ontbijt was royaal en men kan zich vertoeven met allerlei lekkernijen. Bedankt Faical en de parkingmedewerkers.
2023년 12월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI Directeur Général de l’hôtel Ke 님, 2023년 12월 26일
Dear Guest,We would like to thank you for choosing our hotel and for sharing your opinion with us.We assure you that we do our best maintain the quality of our hotel.We wished to collect your remarks during your stay in order to do the necessary on the spot.Thank you for letting us knows and we hope to receive you ome more time among us to offer you our best services and win back your confidence.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Nassreddine

2023년 11월에 6박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 12월 4일
Dear Nassreddine,Thank you so much for choosing our hotel and thank you once for your score.We would be honored to welcome you again for your next visit to Agadir. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Said

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: M.C MAHFOUD FILALI Directeur Général de l’hôtel Ke 님, 2023년 12월 15일
Cher Said,Nous vous remercions tout d’abord d’avoir choisi l’hôtel Kenzi Europa, et pour le temps que vous avez dédié à évaluer notre hôtel.Nous espérons avoir de nombreuses occasions de vous recevoir parmi nous.Bien à vous, M.C MAHFOUD FILALIDirecteur Général de l’hôtel Kenzi Europa

4/10 - 별로예요

Yahya A

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms not as expected
2023년 11월에 1박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 28일
Dear Yahya,First of all, we would like to thank you for choosing our hotel for your stay. We would have appreciated if you could give us more details about you experience in Kenzi Europa hotel during your stay. Your comments are very precious and helps us to improve our service quality. We hope to welcome you again among us and win back your confidence. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Sophie

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
.
2023년 11월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 23일
Chère Sophie,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
2023년 11월에 4박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 13일
Dear Arnold,We are very grateful for all your good and encouraging comment. All our team was very happy to have you in Kenzi Europa.We are very pleased that you were satisfied with our staff.Our friendly service and professionalism has been always a highlight of our guest’s stays, since our aim is to make their holidays as enjoyable and comfortable as possible.We will be happy to welcome you back to our hotel and we will do our best to meet your expectations.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Bernard

2023년 10월에 6박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 8일
Cher Bernard,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous, M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Jan-Olof

2023년 10월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 6일
Dear Jan-Olof,We would like to thank you for choosing our hotel .Our staff is doing its best to make your holiday enjoyable.We will be honored to receive you one more time among us.Regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Sinead

2023년 9월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 6일
Dear Sinead,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Sarah

2023년 10월에 6박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 11월 4일
Chère Sarah,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
2023년 10월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 10월 30일
Dear Stephen,Thank you so much for taking the time to share your feedback with us.All our team was really pleased to have you among us.We are happy to learn that you had a good stay and you enjoyed our location, the garden and also our animation team.We would be honored to welcome you again for your next visit to Agadir. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Abdelwahab

2023년 10월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 10월 25일
Cher Abdelwahab,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
2023년 10월에 1박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 10월 24일
Dear Guest,We would like to thank you for choosing our hotel and for sharing your opinion with us.We assure you that we do our best to maintain the quality of our hotel.Regarding your remarks please be informed that all our all the rooms are cleaned and aerated every day.The AC is working 24/24h and all rooms are equipped by a general AC with individual control.Regarding the safe we inform you that it is chargeable because it is part of a company outside our hotel.The tourist tax is payable everywhere in the world.However, speaking to us your remarks during your stay would have been better, to allow us to remedy any defect on our part. We look forward to welcoming you back with our individual attention. Regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Mohammed

2023년 10월에 3박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 10월 17일
Cher Mohammed,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Evie

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 9월 25일
Dear guest,Thank you for taking the time to share with us your opinion.We are glad to hear that you were pleased by the cleanliness of the swimming pool, the friendliness of the staff and the roomPlease be assured that our kitchen is monitored daily by an accredited hygiene laboratory and we didn’t receive any claim from our guests concerning the food.The wifi is available in the whole hotel, (rooms,restaurant, bar, pool and lobby) with broadbandHowever, speaking to us your remarks during your stay would have been better, to allow us to remedy any defect on our part. We do our utmost to make our guests as comfortable and happy as possible. We look forward to welcoming you back with our individual attention. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

4/10 - 별로예요

Sabah

2023년 9월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 9월 25일
Dear Sabah,We would like to thank you for choosing our hotel for your stay and are sorry to learn that you didn't appreciate your stay among us.We wished to receive your remarks during your stay in order to let us to do the necessary on the spot.We hope to welcome you again among us in irder to offer you our best service and win back your confidence.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Raymon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
impeccable
2023년 9월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 9월 22일
Cher Client,Nous tenons à vous remercier sincèrement d'avoir choisi de séjourner à notre hôtel Kenzi Europa. Votre satisfaction est notre priorité absolue, et nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement lors de votre prochain séjour.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

4/10 - 별로예요

Mahmoud

2023년 9월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 9월 13일
Dear Mahmoud,We would like to thank you for choosing our hotel for your stay and are sorry to learn that you didn't appreciate your stay among us.We wished to receive your remarks during your stay in order to let us to do the necessary on the spot.We hope to welcome you again among us in irder to offer you our best service and win back your confidence.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

CHOUQUI

2023년 8월에 5박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 9월 27일
Cher Client,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

4/10 - 별로예요

Benz

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
酒店里一股发霉的味道，环境还可以但是设施很旧，关键是第二天我发现我被跳蚤咬了
2023년 9월에 1박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 9월 5일
尊敬的客人，首先，我们衷心感谢您选择我们酒店入住。请放心，我们的厨房每天都会受到认可的卫生实验室的监控，我们没有收到客人的任何索赔。但是，如果您在住宿期间向我们提出您的意见，那就更好了，以便我们能够弥补我们的任何缺陷。此致，M•C•马赫福德•菲拉利欧洲肯兹酒店总经理

6/10 - 괜찮아요

El

2023년 6월에 1박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 27일
Chère Cliente,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Paavo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyvä hinta-laatusuhde
Hotelli on siisti ja mielestäni edullinen. Sijainti lähellä rantaa ja ravintoloita kaupungin turistialueella, helppo kuitenkin liikkua taksilla ympäri Agadiria. Hotellin uima-allasalue oli loistava ja aamupala hyvä. Meillä ei ollut all-inclusivea, se olisi voinut olla hotellissa hyvä. Huone oli siisti ja hiljainen, sängyt olivat ok. Uima-altaalla piti maksaa 20€ / 100 dirhamia pyyhkeestä takuuta, se oli hieman outoa.
2023년 3월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 21일
Dear Guest,Thank you so much for taking the time to review your recent stay in Kenzi Europa. We are glad to know that you had a great stay with us and we appreciated your valued feedback.Our staff is doing its best to make our guest’s stays as comfortable and enjoyable as possible.We hope to welcome you among us one more time for your next visit to Agadir.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Jacques

2023년 6월에 4박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 21일
Cher Jacques,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Helle

2023년 6월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 15일
Dear Helle,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Barbara

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
A notre arrivée une chambre non conforme a notre demande juste en face d une boite de nuit un bruit infernal jusqu'à 5 h du matin l établissement nous as trouvé une autre chambre grace a la la persévérance de mon mari
2023년 6월에 5박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 14일
Chère Barbara,Nous vous remercions tout d’abord d’avoir choisi l’hôtel Kenzi Europa, et pour le temps que vous avez dédié à évaluer notre hôtel.Toute l'équipe du Kenzi Europa vous remercie de votre témoignage. Nous prenons bien note de votre remarque.Nous aurons tous le plaisir de vous revoir parmi nous pour un nouveau séjour tout autant agréable. Bien à vous, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Soraya

2023년 6월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 13일
Chère Soraya,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

SAÏD

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
bonjour, le personnel super accueillant bonne. ambiance autour des animations du soir et la piscine propreté des chambres très correct bon buffet au petit déjeuner ds l'ensemble le personnel de l'hôtel sont très sympathiques
2023년 5월에 4박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 13일
Cher Said,Nous vous remercions d’avoir choisi le Kenzi Europa.Nous vous remercions également d’avoir partagé votre feed back avec nous.Nous avons été enchantés d’apprendre que votre visite parmi nous vous a donné une grande satisfaction, et que vous avez apprécié la sympathie du personnel, la propreté des chambres ainsi le buffet au petit déjeuner.Nous aurons tous le plaisir de vous accueillir lors de votre prochaine visite à Agadir.Bien à vous, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Ogun

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It wasnt very clean
2023년 6월에 6박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 13일
Dear Guest,We were glad to welcome you in Kenzi Europa and happy to learn that you liked our hotel and service. Our staff is doing its best to make our guest’s stays as comfortable and enjoyable as possible.Please be informed that our hotel is daily cleaned.We look forward to welcoming you back with our individual attention. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
2023년 5월에 5박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 7일
Dear Guest,First of all, we would like to thank you for choosing our hotel for your stay in Agadir. We are happy to learn that you had a good stay and you enjoyed our location, the cleanliness, varied food as well as the friendliness and helpfulness of the staff.We hope to welcome you among us one more time for your next visit to Agadir.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Anaïs

2023년 5월에 6박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 5일
Chère Anaïs,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
2023년 5월에 6박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 5월 30일
Dear Guest,Thank you for sharing your feedback and for choosing Kenzi Europa for your holiday.We are happy to learn that you liked our location and breakfast.speaking to us your remarks during your stay would have been better, to allow us to remedy any defect of our part. We do our utmost to make our guests as comfortable and happy as possible. We look forward to welcoming you back with our undividual attention. Kind regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonne situation et TB rapport qualité-prix
2023년 5월에 3박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 1일
Cher Alain,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Shanoor

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
2023년 5월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 5월 15일
Dear Shanoor,First of all, we would like to thank you for choosing our hotel for your stay in Agadir.We assure you that we do our best to maintain the quality of our hotel.For your information we have a laoundry bservice (Extra charge) for ironing and cleaning your clothes, the iron is available at the reception just in case.However, we will deeply investigate in all your remarks and we hope to have a second opportunity to receive you to offer you our best services and win back your confidence.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Sameh

2023년 5월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 6월 1일
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Loïc

2023년 5월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 5월 27일
Cher Loïc,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Kenneth

2023년 4월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 5월 5일
Dear Kenneth,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Piotr

2022년 12월에 2박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 5월 1일
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Nilufar

2023년 4월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 21일
Dear Nilufar,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

4/10 - 별로예요

abdhalli

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel bruyant de 8h30 à minuit : le matin dès 8h30 les gentilles femmes de ménages déplacent les meubles dans les chambres au dessus ça fait un bruit monstre. La musique a la piscine la journée et le soir avec jusqu’à minuit des spectacles. Personnel à l’entrée sympathique sauf à la réception qui ne dit jamais bonjour même si vous passez 10 fois devant eux à part si vous êtes une touriste européenne. Chambre très propre. Salle de sport trop vieille, les machines ont plus de 20 ans. Piscine superbe pour les enfants. Animateurs très impliqués.
2023년 4월에 5박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 20일
Cher Abdhalli,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Nous sommes heureux d’apprendre que vous avez apprécié la propreté des chambres, piscine ainsi la sympathie du personnel à l’entrée de notre établissement.Nous prenons bien note de votre remarque, toutefois nous aurions souhaité la recueillir lors de votre séjour afin de pouvoir faire le nécessaire dans l’immédiat.Nous espérons avoir l’occasion de vous recevoir lors de votre prochaine visite à Agadir afin de vous offrir nos meilleurs services et de regagner votre confiance. Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect family beach-based relaxation base after a couple of hectic fun days in Marrakech. Lovely staff, gardens, pools and facilities near to beach, restaurants and entertainment
2023년 4월에 5박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 12일
Dear Edward,We would like to thank you for choosing our hotel and for sharing your opinion with us.We assure you that we do our best maintain the quality of our hotel.We are delighted to learn you appreciated our location, gardens, restaurants and also our lovely staff.We hope to welcome you among us one more time for your next visit to Agadir.Best regards,M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 8박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 10일
Dear Linda,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Jean Jacques

2023년 4월에 3박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 8일
Cher Client,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Patricia

2023년 3월에 4박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 3일
Chère Patricia,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

frédéric

2023년 3월에 7박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 3월 30일
Cher Frédéric,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

6/10 - 괜찮아요

Daniel

2023년 3월에 3박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 3월 29일
Cher Daniel,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

Gianluca De

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 4월 17일
Dear Guest,Thank you for choosing our hotel for your recent stay and thank you once for your score.We will be honored to receive you one more time among us.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

8/10 - 좋아요

christian

2023년 3월에 1박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 3월 25일
Cher Christian,Nous vous remercions d'avoir choisi le Kenzi Europa pour votre récent séjour à Agadir.Toute notre équipe a été ravie de vous accueillir parmi nous.Au plaisir de vous accueillir parmi nous lors de votre prochaine visite à Agadir.Bien à vous,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely staff
2023년 3월에 4박 숙박함
답변 제공: M.C MAHFOUD FILALI General Manager 님, 2023년 3월 24일
Dear Judith,We were glad to welcome you in Kenzi Europa and happy to learn that you liked our lovely staff.Our staff is doing its best to make our guest's stays as confortable and enjoyable as possible.Thank you for sharing your comment with us and looking forward to welcome you again in Kenzi Europa.Best regards,M.C MAHFOUD FILALIDirecteur Général de l’Hôtel Kenzi Europa