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모텔 6 메디나, 오하이오 - 클리블랜드 여행 후기

2 out of 5
모텔 6 메디나, 오하이오 - 클리블랜드
3122 Eastpointe Dr, Medina, OH

이용 후기

6.2
평점 10 - 훌륭해요. 449개 이용 후기 중 96개" "
평점 8 - 좋아요. 449개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 449개 이용 후기 중 84개" "
평점 4 - 별로예요. 449개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 449개 이용 후기 중 90개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

Mary

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient right by exit door. The floor was dirty. I don’t think they mop every time. Bedding covers were uninviting and worn. Not warm at all! Outside area was trashy. And cigarette butts everywhere!! Weeds growing and landscaping unkept. Air conditioner was very noisy.
2024년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 5월 20일
Hi Mary,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked this hotel as the usual had no available rooms due to the influx of travelers for the eclipse. The price was in the $160 range but reviews seemed good. Upon entering, the hotel was loud, music blaring, but you expect a bit of that from a Motel 6. Room seemed okay until I turned back the sheets to find hair and what I thought were bugs but turned out to be something dried to the sheets. I went to the front desk and they issued me a new room and this one was worse than the first, what looked like paraphernalia on the window ledge and dirty sheets again. After going to the front desk, he asked me what I was looking for… not much, just a clean room. The evening ended with me driving across town to a different hotel.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 15일
Hi Andrew, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was unheated when I arrived. The heater was located half way up the wall and blew hot air up. Room remained cool most of night. Only one blanket available, which I doubled.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi William, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team

2/10 - 너무 별로예요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do stay here.
We had to go buy our own pillows because they only had 1 and we had to go buy shampoo and conditioner. The bed was the worst bed i jave ever slept in and across the hall was a dog that barked half the night. It was completely ridiculous.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Courtney,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
below average
one room had no heat adjustment. second room had no microwave. readily hear people walking around above you. bathroom was whistle clean. no coffee in the room. was difficult to find as the motel 6 six was NOT illuminated or functioning. after a long day this was ANNOYING. coffee in the lobby stopped at 10:30 am. probably won't be back to this facility. super 8 around the corner was nicer and quieter. but, what would you expect for 52 bucks ? the answer is not much.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 27일
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 - 좋아요

Valerie

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Im in town for a job and decided to come back and stay a second night. They put me in a different room on the third floor, pretty sure its a handicap room...I requested a non smoking queen room. I would of preferred them to save this room for someone who needs an ada room. The heater in this room is a lot better and quieter. I tried to close the shade and the stick on the end fell apart in my hand. Its not as clean as last nights room; there was a white powdery substance stuck to the floor in the corner of the room. I turned the water on in the sink in the bathroom and had to leave it run for five minutes til the water went from brown to clear. I thought that was a little weird. Bathtub still didnt have a plug for it. I think these rooms need to be cleaned better and some of them are in need of updating seriously bad.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Valerie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 - 좋아요

Valerie

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Some of the lights in the room didnt work. The tv channels skipped a lot. The heater unit is very loud and the room was freezing when I checked in, it took a long time to warm up. Room could use some updates. Has small fridge, no microwave. Shower tub combination, no plug in the tub. Shower looked like it was rusting around the edges. Showerhead is like a mister when the water is on, water is hot but the pressure isnt that good. Maybe if they upgraded to normal shower heads it would be better. Room was very clean, bed was a Medium firmness. Pillows are flat as a pancake, not comfortable. I like that it is hardwood floors being that i travel with to service dogs. Lots of dining options close by. It was pretty quiet in here most of the night with the acception of someone vacuuming the hallway at 6pm. Staff was very friendly.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Valerie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 - 별로예요

Penny

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Virginia

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The heat was amazing
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi SamanthaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

Kelli

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
👍
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Kelli,Thank you for the perfect rating!!Lilith#Team6

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Literally said 4 rooms where available when booked. Get there and none are available
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Eric,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

David

좋아요: 편의 시설/서비스
The gentleman at the front desk tonight was excellent. He really knows his job well and it shows.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 20일
Hi David,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

Kelli

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is very helpful and professional.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 7일
Hi David,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 - 너무 별로예요

Erica

별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

MARCUS

Be nice to people then they will come back with the way i was trearted i will go somewhere else
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 1일
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 - 너무 별로예요

Donna

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ignored, no room phone, no WIFI, cockroaches OK
First, I was put on a do not rent list for the hotel because I complained about the following: 1. Asked for another pillow: told to call back in 5 minutes.. 2. No shampoo or conditioner. You had to buy it via their vending machines. 3. The room phone did not work at all!!! 4. I requested an office chair for the room. 5. Asked for housekeeping. Never received. 6. I had to call and work with their WIFI team to restore the WIFI for the FULL 2nd Floor. (about an hour of my time). Front desk would not respond for my request. I was ignored on each of these requests. The final straw for me was the report of cockroaches in the building. I travel the world over and have never had such a horrible experience. Being ignored was the way they operated. Mia the housekeeper was the best and resolved many of the issues when management would not step up... or even write notes when service was needed. And to think I was the one that cannot rent a room at this Motel 6 again in the future. Like I would
2023년 11월에 9박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 - 좋아요

Kenneth

2023년 11월에 1박 숙박함

4/10 - 별로예요

Nadia

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Disappointing stay
Had to wait to check in because no one was behind the desk for 10 minutes. There were stains on the wall, the bathroom wasn’t clean, one of the “clean” towels had hair all over it, there was no shampoo/conditioner and the front desk couldn’t find any when I asked for it, and the Wi-Fi wouldn’t work well enough to play a YouTube video.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

David

가족 여행
Heater did not work. Bathroom sink and mirror were not clean. Floor on far side of bed was sticky like it had not been mopped recently.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi David,Thanks for leaving a rating regarding your recent visit. If you want to share more with us, please use the Contact Us feature on our website at www.motel6.com.Lilith#Team6

8/10 - 좋아요

Dora

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Max

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Mala limpieza
2023년 10월에 1박 숙박함

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Ideal location. Used wash cloth left in the tub & razor cover was left in the access enabled chair in the tub. Room had no trashcan.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 - 너무 별로예요

Gary

별로예요: 편의 시설/서비스
Place is kept terribly. Literally the worst place I’ve ever stayed
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 22일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

Karrie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Carrie

단체 여행
Be wary of extra "guests"
The initial room we were assigned, 310, was awful! Once we could enter the room, we immediately noticed bugs everywhere. Cockroaches, flies, etc. We rushed back down to the front desk and were given a new room number, 210. The new room smelled cleaner, no signs of insects after a thorough investigation, so we decided to stay.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Carrie,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 - 별로예요

Elaine

별로예요: 편의 시설/서비스
I was awakened at 3:30am by noisy neighbors. I had a room with a connecting door and it was like they were practically in my room. They were up (which meant I was), until 5:30 am. There was no soap or hairdryer in the bathroom. And nothing to make coffee/tea.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Elaine,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Carol

출장 여행
좋아요: 직원 및 서비스
Rather bare-bones, but a very comfortable bed! The staff was very helpful.
2023년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Carol, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 - 별로예요

Jeremy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, and smelled like cat urine. Burn holes in the bed comforters. Toilet seat was broken and the wrong size. Towels were old. No shampoo in the bathroom.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

Ivan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty room and pool vlsed
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Keith

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I thought the staff was very rude, gave me the wrong key& wrote the wrong number down & the police presence was ridiculous. I felt watched & all wanted do was sleep. I watched the cops harass people all night long
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Keith,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

4/10 - 별로예요

Valerie

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Overall on okay hotel. The room we stayed in was okay. There was cigarette burns all over the bathtub and some how some hair was on the sides of the wall in the bathroom (obviously not ours). Great hotel in regards to price bur definitely could have better
2023년 7월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi Valerie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

dennis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hallway smelled like pet urine. Floor in room was dirty. Bathroom sink had dirt in the corners.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 25일
Hi Dennis, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 - 너무 별로예요

Fatme

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

STEVEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is what it is.
It would have been nice to have a coffee pot and microwave. Other than that, the room was fine. It was clean. Wish I had gotten a room on the second floor so I didn't have to hear the freakin' water buffalo in the room above me pace from midnight to 3 am every night.
2023년 6월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 17일
Hi Steven,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 - 너무 별로예요

Trisha

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hallways were lined with bags of trash. There was a hole in the by the elevator. The room was very dingy and run down. I ended up not staying. The desk clerk was very friendly and helpful. There was no luggage cart and I needed to be able to bring in everything from my car since I couldn’t see the car from the room. I wasn’t going to be able to haul all my belongings up to the third floor without a cart. The clerk refunded my room when I asked.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Trisha,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Randy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place sucks. We placed a reservation 2 weeks in advance and when we got there our room wasn't available and we had to settle for a smaller non-smoking room when we reserved a queen size bed and for smoking. Will not be staying here again
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Randy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom was dirty and hair all over in shower. Half the room lights didn’t work or had finicky switches. Window curtain wasn’t wide enough to cover entire window. Shower was very slippery and easy to fall in, especially for a handicap room. Ceiling had obvious water damage.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 5일
Hi Michael,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 - 너무 별로예요

Jared

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Paid for non smoking room and got a smoking room
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Jared, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

6/10 - 괜찮아요

Connie

좋아요: 직원 및 서비스
별로예요: 청결 상태
Could be cleaner
Found a couple of dead roaches. Should have made sure they were cleaned up before someone used the room. I felt like the bedsheets weren't chanced when I pulled back more of the cover in the morning. Found some short black hairs down at the end of the bed. I have long hair. There were dirty sheets in the hall. Was some trash also in the hall. It was quiet during the night, which I was thankful for. I was very tired and wanted sleep getting in at 11 pm.
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Karrie

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stinky!!
Stinky!! Literally. The entire hotel plus my room had this extremely strong unpleasant odor. It’s hard to put your finger on. Like a mix of body odor, vomit old food, and some sort of cheap cleaning solution all mixed together with perhaps of spritz of cigarette smoke on top. It was truly nauseating.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Karrie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

David 님, Gilroy

2023년 4월에 1박 숙박함

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious parking spaces. Bathroom sink faucet needed to be secure better to the sink, Bed spread and blanket had holes in them.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Gregory, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

4/10 - 별로예요

craig

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
asked for a smoking room and staff said smoking on 3rd floor only so i asked for a 3rd floor room and they just looked at me like i was crazy., next the ice machine didn't work so i lost some perishables when i got to y room the tv service was out, i would like for somebody to give me a reason to ever stay at motel 6 again!!
2023년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 11일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Joshua

별로예요: 직원 및 서비스
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Rolland

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got there they tried to say I didn't prepay The guy working at the counter tried to put us in a room with a full bed that smelled and wasn't what I requested online They finally put us in a new room and it was full of ants. The flooring was coming up and was a tripping hazard in the doorway for the bathroom. The sink drain was busted so we had no usable sink. The heater only barley worked and the TV didn't even go loud enough to hear over the heater
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 3일
Hi Rolland,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our visit was horrible, to say the least. The desk guy was rude at check in to start. I had asked a question as to when check out was and he pointed to a sign behind me, no words spoken. We get our keys and he tells me the room number and sits down and goes about his way. Heres the best part... we get to the room and it smells like a
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 3일
Hi Traveler,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 - 너무 별로예요

Tara

2023년 2월에 1박 숙박함