아쿠말, 킨타나로오의 가족 여행 호텔

“lets just start with one word, STAFF!!!I have never stayed at any resort anywhere in the world with such an amazing staff, this was my first time and definitley will be back because of them, is it everything ?no , what can be worked in is the beach loungers , they are horrible and old , need to be more comfortable on that beautiful beach, second the pools need some work , and lastley the food at breakfast was not good , always look forwars to breakfast and had to settle with pbandj sandwich ,...

“칸쿤 여행을 계획하다가 셀하같은 엑티비티나 툴룸이 리비에라 마야쪽에 모여 있다는걸 알고 렌트카를해서 그쪽에서 하루정도 숙박을 하는것이 편할것 같아 예약하게된호텔 입니다ㅡ. 해변에 홀로 떨어진 곳이라 외질줄알았는데 대로변에서 가깝고 셀하가는길에 찾기도 쉬웠습니다. 호텔의 우리나라 고급 펜션처럼 주방.거실. 침실이 되어 있고 테라스에 편안한 의자와 테이블 등 아주 청결하게 관리되어 있습니다. 방 앞의 작은 수영장과 바로 앞 해변.. 너무 멋졌어요 차가 없으면 좀 불편할것입니다. 우리는 이처럼 멋질지 모르고 엑티비티 마치고 늦게 잠만자려 갔더니... 분위기가 너무 좋아 좀 일찍 호텔로 와 맥주나 먹을거리를 사와서 먹고 편안히 즐길껄 안타깝더라구요~ 조식은 메뉴는 간결하나 아주 신선하고 질이 좋았습니다. 작은 조식 장소에 세팅도 깔끔하니 잘되어 있고 몇안되는 직원들도 아주 친절합니다. 이쪽에서 조용한 숙박을 원하시면 꼭 추천하고 싶어요”

“Agrego este comentario solo como una mejora, en general están muy bien, solo podría decir que faltaría un poco de mantenimiento en algunas áreas. Excelente lugar de hospedaje.”

“Weather was beautiful staff was nice just didn’t feel like I got what I payed for with the package I bought ”

“We like everything,staff and service excellence.”

“Great”

“Loved this vacation , great hotel , great dining and bars ”

“Second time staying here, I wish it was disclosed during booking that half of the resort would be unavailable due to remodeling. Ceiling in bathroom began to leak on our last day. ”

“Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did. ”