2/10 - 너무 별로예요
Rosalina
연인과의 여행
2024년 5월 18일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Since the first night, the air conditioning system was broken so when we turned it on it started leaking. There was a lot of water on the floor after only short use. The landlord didn’t send plumber to fix it so we had to mop the floor every morning after 3 nights the plumber fixed and Mario did not keep his words to move us to other rooms. He asked us to pay €350 and then €400. He called the Expedia agent in Italia through phone so I told to him that I couldn’t sleep for 3 nights because the water leaking and it is noisy plus he didn’t honor the agreement price €299.84 confirmed by Expedia. He doesn’t have the credit card authorization machine and forced me to pay in cash €400. He said he would call the police to kick us out so I handed €300 to him and asked the receipt but until now he didn’t provide me any receipt. We learnt a good lesson that he prefers doing a business under the table and I can’t believe it that Expedia doing a business with scammer !
Rosalina
2024년 5월에 4박 숙박함