스탠다드룸, 킹사이즈침대 1개 | 객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼

데이즈 인 바이 윈덤 베르날리오 여행 후기

2 out of 5
데이즈 인 바이 윈덤 베르날리오
107 N Camino Del Pueblo, Bernalillo, NM

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 341개" "
평점 8 - 좋아요. 1003개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 158개" "
평점 4 - 별로예요. 1003개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 79개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Rosa I.

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have a newborn and I needed to use their fridge for my breast milk and it was not working correctly.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Loretta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: DiBern 님, 2024년 5월 2일
Loretta,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

2/10 - 너무 별로예요

Heather 님, Fresno

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom had not been cleaned since the previous guest. There was hair and dirt in the shower, and on the floor. The toilet did not appear to be clean. When we told the front desk the problem, she reached out to the manager, who offered us a $30 credit. I then asked the front desk personnel if $30 would correct a filthy room in her opinion? She kindly replied, “no”, but the manager won’t do any thing else for you. Bottom line: I stayed in a dirty room, as there were no other rooms available. I was not credited my full stay. It was late, and I did not want to move hotels when the options around me were not any better. I am a mom traveling across the country with my college student daughter alone. I was not wanting to leave a hotel at 9 pm in a city I did not know, after driving 9 hours. This experience has been very distasteful. Also, the noisy was terrible. Kids running and screaming until well after 11 pm. Does this hotel not enforce quiet hours? I will be eating this hotel very poorly.
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 5월 2일
Heather,Please accept our sincerest apologies, everything you have expressed is horrific and beneath all things we stand for here at the Days Inn by Wyndham- Bernalillo. Thank you for taking the time to complete our guest satisfaction survey. We pride ourselves on earning a perfect 10/10 rating. When we don't we challenge ourselves to investigate the totality of the stay and make the necessary adjustments to earn a perfect 10. We value your time/feedback and hope to have another opportunity to show our true level of hotel guest experience.Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Joseph

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean pool was nice quiet place I got good needed rest excellent choice for me
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 5월 2일
Carolyn,I want to start off by saying thank you for staying at our Day’s Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. We are grateful for that and your 5/5 star rating.  The compliments of our consistency is huge for us, we believe it goes hand and hand with continued successful reviews of guest happiness. Come see us again soon. Best regards,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Trini

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We have always stayed here...never had a problem...this stay we had one very rude, night clerk she actedike she hated her job and she hated people..no smile, her customer service sucked...that was when we checked in...the rest of our stay was good...
2024년 4월에 2박 숙박함
답변 제공: DiBern 님, 2024년 5월 1일
Trini,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Thank you for still giving us your perfect 5-star rating. We will share your feedback with our Front desk and see what changes will be necessary to improve the guest satisfaction. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was awesome. Irene at the front desk was very, very helpful!
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 23일
Brian,Thank you so much for your review of our Days Inn by Wyndham- Bernalillo. I am pleased to read that you enjoyed your stay with us based on your highly rated survey. A positive guest experience is something our staff takes great pride in, so we value your feedback. Glad you recognized our staff member Irene and her friendly demeanor as customer service is of huge importance with our team. We thank you again for sharing your experience. Warm regards, Larry Morinia Jr. Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Edward

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was such a very nice Hotel very clean beautiful rooms comfortable good breakfast. I totally recommend it. Nice swimming pool and Jacuzzi. Totally worth it I will totally stay here again. Give them 10 out of 10. The only thing parking was very crowded
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 23일
Edward,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. It is always a pleasure to receive positive feedback. I will share your perfect 5/5 rating with our team, who I am certain will be encouraged by your perfect rating. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Mary

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service was good.
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 23일
Mary,Thank you for your kind comments and for rating our hotel so highly. We are so happy to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for compliments of staff for their professional courtesy. We look forward to serving you again.Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Amanda

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 23일
Amanda,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Matthew

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean and quiet
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 13일
Matthew,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Lorraine

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 8일
Lorraine,Thank you for your time in leaving us feedback from your recent visit. I do want to apologize for the minimal issues experienced. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Hazel

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 8일
Hazel,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got in late, but staff was great.
2024년 3월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 8일
Angela,Thank you for sharing your perspective of our hotel’s accommodations and services! Your perfect 5/5 review allows our team to know we provided the best guest experience. We hope that you think of us the next time you are traveling into the area. Stay safe! Kind regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Melissa

2024년 3월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 23일
Melissa,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were nice and the room was clean
2024년 3월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 4일
Dawn,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a convenient and very clean hotel.
2024년 3월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 4일
Gerald,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 5/5 star rating.  The compliments of convenience, cleanliness, and your highly recommendation of our hotel will be shared with our team. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Lynda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Travis, Irene and Daniel were very helpful and kind. Good breakfast. Quiet and convenient place to stay.
2024년 3월에 3박 숙박함
답변 제공: DiBern 님, 2024년 4월 4일
Lynda,Thank you so much for your review of our Days Inn by Wyndham- Bernalillo. I am pleased to read that you enjoyed your stay with us based on your highly rated survey. A positive guest experience is something our staff takes great pride in, so we value your feedback. Glad you recognized our staff members Travis, Irene, and Daniel for their friendly demeanor as customer service is of huge importance with our team. Also I will share your thoughts with our housekeeping team, they love to be recognized for a job well done when it come to cleanliness. We thank you again for sharing your experience. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Charles

2024년 3월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 23일
Charles,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

4/10 - 별로예요

Wendy

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very rundown.
2024년 3월에 1박 숙박함
답변 제공: DiBern 님, 2024년 4월 3일
Wendy,Thank you for your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5 star service to every guest and it's a little disheartening to read that we didn't accomplish this during your stay. Rest assured the issues you have expressed will be addressed. We value your comments and welcome the opportunity to serve you again. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

2/10 - 너무 별로예요

Rachel

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Went to check in and left right away because man followed me to my room.
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Rachel,I want to start off giving my sincerest apology. I never want to read a guest experience where our guest feel so inclined to leave before actually intending to. We pride ourselves on our impeccable customer service, and making sure all of our guest are satisfied will always be our number one goal. Sometimes unfortunately we cannot always control the actions of guest that stay here. We will use this as a source of improvement and hope you come again to see our changes put into effect. Best Regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Kathy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous staff. Clean pool. Good bed. Breakfast adequate.
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 18일
Kathy,Thank you so much for your review of our hotel Days Inn by Wyndham- Bernalillo. We appreciate your loyalty as a Wyndham rewards club member. I am pleased to read that enjoyed your stay, and plan to come back. It’s a great compliment to our entire team knowing we can expect your return in the future. Also a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again Warm regards, Larry Morinia Jr. Management Team Days Inn by Wyndham- Bernalillo

6/10 - 괜찮아요

Kriss

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is old, plumbing old, staff never went out of their way to address needs.
2024년 2월에 2박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Kriss,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5/5 star service to every guest and it's disheartening to see that we didn't based on the score. We believe a guest score 3/5 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Ivette

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Ivette,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. It is always a pleasure to receive positive feedback. I will share your perfect 5/5 rating with our team, who I am certain will be encouraged by your perfect rating. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Louisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manager
Stay was great manager went above and beyond to make sure our stay was comfortable.great service all the way around .
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Louisa,Thank you for sharing your perspective of our hotel’s accommodations and services! Our ultimate ambition is to provide the best guest experience, and we are thrilled to learn that we have succeeded based on your perfect 10/10 rating. A positive guest experience is something our staff takes great pride in, so we value your feedback. Glad you recognized our staff’s friendly demeanor as customer service is of huge importance with our team. We thank you again for sharing your experience. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was as advertised and agreed. These days, that's a pretty big deal. Especially the breakfast. Nice! Again, these days, that's a pretty big deal!
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Brian,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to have Great amenities, Clean and very comfortable. We are also happy that you enjoyed our breakfast. Our expectation is to show each guest the highest level of hospitality, during every stay. We’re glad you had a great time with us and we look forward to serving you again. Kind regards,Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

4/10 - 별로예요

Melina

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was mold in my shower place was outdated breakfast was all microwave stuff ,price was good but wont br staying here again !!
2024년 2월에 3박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Melina,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our Front desk and see what changes will be necessary to improve the guest satisfaction. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

8/10 - 좋아요

Lisa

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We would stay again
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 4일
Lisa,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 4/5 star rating, and your highly recommendation of our hotel will be shared with our team. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

6/10 - 괜찮아요

Vanessa

단체 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it is being renovated. I didn't like that the toilet clogged with the first use. Then the person working the desk just gave me the plunger instead of sending maintenance. Then the shower was not draining during the shower. Breakfast was really very minimal. Parking was full in the evening and I had to park next to the curb. It was to expensive for the quality. 😕
2024년 2월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 4일
Vanessa,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5-star service to every guest and it's disheartening to see what we didn't based on the score. We believe a guest score 3/5 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 3월 4일
Margaret,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Adeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean. Easy access off the Main Street.
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 2월 7일
Adeline,Thank you for your time in leaving us feedback from your recent visit. I do want to apologize for the minimal issues experienced. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Tracy

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 2월 7일
Tracy,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your positive 8/10 rating. Thank you so much for recognizing our front desk staff and complementing their pre arrival calls to ensure guest satisfaction. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

6/10 - 괜찮아요

Latana

아이를 동반한 가족 여행
Everything was okay
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 2월 7일
Latana,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5/5 star service to every guest and it's disheartening to see that we didn't based on the score. We believe a guest score 3/5 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

4/10 - 별로예요

Loren

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
At least the beds are comfortable!!
Booked two rooms room 1 very dirty hair on the floor and in the sink and tub! Moved to another room tv wouldn’t change channel and phone wasn’t hooked up to call the front desk! Room 2 tv had no volume and wouldn’t change channels moved to another room it seemed ok till I went to take a shower and there weren’t any bath towels only hand towels!! The front desk was super nice and apologized for stuff that’s not on them I give them a 10 but housekeeping and maintenance gets 1/2 star from me
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 2월 7일
Loren,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to see that by the level of score you were very unsatisfied. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn By Wyndham- Bernalillo

6/10 - 괜찮아요

Mary Grace

별로예요: 청결 상태
Bathroom situation was not great. Bathsoap was available on the first 2 days. The bath towel was small. You can hear all noise from the road amd other rooms. But the staff are friendly and nice.
2024년 1월에 4박 숙박함
답변 제공: DiBern 님, 2024년 2월 7일
Mary Grace,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 10/10 star service to every guest and it's disheartening to see that we didn't based on the score. We believe a guest score 7/10 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
I would stay there again.
Very clean, quiet and comfortable. The hotel could use some renovation. Front desk was grumpy in the evening but polite the next morning. Maybe working too much?
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 20일
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our Front desk and see what changes will be necessary to improve the guest satisfaction. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Martha

2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 20일
Martha,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. It is always a pleasure to receive positive feedback. I will share your perfect 10/10 rating with our team, who I am certain will be encouraged by your perfect rating. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 20일
Debbie,Thank you for sharing your perspective of our hotel’s accommodations and services! Your perfect 5/5 review allows our team to know we provided the best guest experience. We hope that you think of us the next time you are traveling into the area. Stay safe! Kind regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 - 좋아요

Herbert

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 20일
Herbert,Thank you for your time in leaving us feedback from your recent visit. I do want to apologize for the minimal issues experienced. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Raenell

2023년 12월에 3박 숙박함
답변 제공: DiBern 님, 2024년 3월 5일
Raenell,Thank you for sharing your perspective of our hotel’s accommodations and services! Your perfect 5/5 review allows our team to know we provided the best guest experience. We hope that you think of us the next time you are traveling into the area. Stay safe! Kind regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo]

8/10 - 좋아요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean and comfortable. The only problem was noise. Had asked for a “quiet room” and was put in a room across from the elevator and ice machine on the side of the hall facing a busy, very noisy street. I did appreciate that there was no carpet!
2024년 1월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 20일
Martha,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your positive 8/10 rating. Thank you so much for recognizing our cleanliness and comfortability. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for our needs.
2023년 10월에 2박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Jon,I want to start off by saying thank you for staying at our Day’s Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. We are grateful for that and your 5/5 star rating.  The compliments of our consistency is huge for us, we believe it goes hand and hand with continued successful reviews of guest happiness. Come see us again soon. Best regards,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family trip
The room was Very clean. Beds were nice and comfy
2023년 12월에 3박 숙박함
답변 제공: DiBern 님, 2024년 1월 20일
Omar,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 5/5 star rating.  The compliments of beds, cleanliness, and your highly praise of our rooms will be shared with our team. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

2/10 - 너무 별로예요

Ivy

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Ivy,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to see that by the level of score you were very unsatisfied. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn By Wyndham- Bernalillo

4/10 - 별로예요

jaime

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Found trash in the bed before we slept was uncomfortable woke up the next morning showered left right away
2023년 12월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Jaime,Please accept our sincerest apologies, everything you have expressed is horrific and beneath all things we stand for here at the Days Inn by Wyndham- Bernalillo. Thank you for taking the time to complete our guest satisfaction survey. We pride ourselves on earning a perfect 10/10 rating. When we don't we challenge ourselves to investigate the totality of the stay and make the necessary adjustments to earn a perfect 10. We value your time/feedback and hope to have another opportunity to show our true level of hotel guest experience. Best regards, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While using the shower, unidentified stuff started boiling out of the drain.
2023년 12월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Michael,Please accept our sincerest apologies, everything you have expressed is horrific and beneath all things we stand for here at the Days Inn by Wyndham- Bernalillo. Thank you for taking the time to complete our guest satisfaction survey. We pride ourselves on earning a perfect 5-star rating. When we don't we challenge ourselves to investigate the totality of the stay and make the necessary adjustments to earn a perfect 5/5. We value your time/feedback and hope to have another opportunity to show our true level of hotel guest experience.Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Richard,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 5/5 star rating. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Teena

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Teena,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your perfect 5/5 rating. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

8/10 - 좋아요

Jeremy

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: DiBern 님, 2024년 3월 5일
Jeremy,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 - 훌륭해요

Bailey

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: DiBern 님, 2024년 1월 7일
Bailey,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your perfect 5/5 rating. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo