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"Overall good stay. Facilities nice. Pool closed one day for event. That was disappointing. We did get a room voucher as I shared my concern. Staff for the most part were not friendly. Not that helpful. Didn’t even tell us about shuttle that was for music festival. Just not friendly."

"I don’t use "

"Perfect location on the Plaza. Beautiful hotel with a true taste of the Santa Fe culture. Nice amenities and love the rooftop for sunset cocktails. Rooms were ok. Cool decor and appreciated the Nespresso and refrigerator. I didn't eat at the restaurant but it was always busy. Would return to stay here again."

"Had a good time"

"The staff at all levels was amazing! They do an excellent job!"

"The staff was as helpful as could be but seemed understaffed. The pillows were comfortable but the room itself was not up to par. The carpets had large tare’s and could use a vacuum. The wallpaper in the bathroom was peeling and the tile around the toilet was broken. The worst part is we found several roaches in our room and overheard other guest saying they found some as well."

"The sheets on the bed were too small and they came loose. There was only one small garbage can in the room. One night room service never answered. Cleaning the room was always late and done poorly."

"It was fine. "

"We had an issue with the outside sliding door but it was handled quickly. The breakfast could have been better with the addition of some sort of protein like eggs, bacon or sausage."