"I love this place. The whirlpool tub did have something around the jets so I did not use it because I was worried about bacteria. I would have preferred a regular tub. The pool towel thing is a little weird. There are lockers but no locks and you have to ask the desk for towels. So you end up having to bring your dry clothes with nowhere to put them really and/or your own towel or walk the halls wet and cold with no towel back to your room. Room service only on weekends. Food is very good in restaurant and it is only steps away from elevators. Staff is friendly and kind. Rooms are comfortable and the whole place smells good and not in a overly perfumed kind of way."