야외 수영장
예약 가능 여부 확인

더 몬테레이 모텔 여행 후기

2 out of 5
더 몬테레이 모텔
2402 Central Ave SW, Albuquerque, NM

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 269개 이용 후기 중 156개" "
평점 8 - 좋아요. 269개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 269개 이용 후기 중 30개" "
평점 4 - 별로예요. 269개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 269개 이용 후기 중 7개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Doug

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay at the Monterey. The staff was very nice. The location is convenient to Old Town and downtown. Walking is good in the area.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Kallie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nicely updated room in a retro motel. The room smelled very musty, but appeared clean. Easy walk to Old Town. I probably wouldn't want to be walking around the area at night.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in area seemed a bit cramped. It was just a computer on the edge of a bar in a pass hall. When I was handed my keycard, the guy behind me could clearly see the room number written on it. Perhaps, be more mindful of women traveling alone.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gregory

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This could be a really cool hotel, but unfortunately, the service just didn't work out. Front desk was very friendly but not too helpful. Called the manager about lack of internet and NEVER received a return call - over a 3 day period. Anyway - if you don't need TV/internet or good service, it's a cool hotel.
2024년 4월에 3박 숙박함
답변 제공: Mark 님, 2024년 4월 22일
Gregory,I'm truly sorry to hear about your experience at our hotel. We value your feedback and apologize for the lapses in service. Please know that we're addressing these issues to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Adrian

2024년 4월에 3박 숙박함
답변 제공: Mark 님, 2024년 4월 22일
Adrian, Thank you for your review. It's always great to know our little Albuquerque Motel is being enjoyed.

10/10 - 훌륭해요

Grailing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, nice rooms. Cool retro vibe and a lot of character.
2024년 4월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2024년 4월 23일
Dear Grailing, Thank you for the positive comment! We think it's a cool place too! Safe travels and we hope to see you again so soon!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at the historic Monterey Motel. Our room was tastefully decorated and quite comfortable. We took a walk to the nearby river trail and ate dinner across the street from the motel. In the morning, a nearby coffee shop was quite convenient. We'd definitely stay again next time we're in Albuquerque.
2024년 3월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2024년 4월 23일
Dear Sandra, Thank you for the great review! I am so thrilled you enjoyed your stay with us! We hope to host you again soon in the near future!

6/10 - 괜찮아요

Greg

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Camille

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walk to shopping and dining. Room is comfortable and clean. Staff is friendly and accommodating. Stayed here before and will stay again.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Gudrun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, room was exceptional, seems to have been remodeled recently. I will stay there again if I’m going through Albuquerque
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MARC

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly front desk and barkeeper.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Katelyn

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE! Never have I been SO disappointed by a property. I hate leaving bad reviews for a non-chain hotel. When I got to the hotel there was not clear signage to where the lobby was. well guess what? The bar is the concierge. So when you need something personal everyone in the bar can hear your request I hated checking in in the bar, more than that I hated asking for extra towels in a packed bar. Oh the towels never arrived btw, the girl running the bar had said "I don't know what im doing or where anything is" The room overall was fine. the biggest plus was the bed comfort, but oh my gosh to my shock I saw a big old brown stain underneath the covers days later... YUCK!!! The tv, lighting and bed comfort were the highlights BIG CONS SAFETY: I was an alone traveler. there were no peep holes on any doors, no secondary locks, no working deadbolt in room 4. HORRIBLE. PLEASE get peepholes and secondary locks. the lady upon checkout was like "youre right we do need those!" HOT WATER: feel like waiting an upwards of 15-25 minutes for it!?Reminder that New Mexico is a drought state. Water is not in a booming supply there. So wasting it for almost a half hour felt wrong to me. I dreaded showering. Also there's a weird half wall in the shower so the floor got flooded I emailed the regional to ask about a partial refund and no answer so I will be asking Expedia. there was more but I have a character limit; DONT STAY HERE

6/10 - 괜찮아요

Ryan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not a fan
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great motel right near restaurants and shopping. Clean, nice property, with a bar in the hotel lobby.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this very cool retro property. The only thing that was inconvenient is that the office wasn't always open and we had to wait a few minutes to check in/out, but it wasn't a big deal. We had a good time and the bed was pretty comfortable!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jamie

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2024년 1월 22일
Dear Jamie, Thank you for the feedback. Please let us know what we could've done better to ensure a more flawless stay. Thank you again for your time and patronage.

2/10 - 너무 별로예요

Ryan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Poorly managed property. The television in our room didn’t work and the sole staff member in charge of helping us shrugged his shoulders and told me that that internet was chronically spotty and that as the bar tender it really wasn’t his area of expertise. On top of that the shower had abysmal water pressure and the cleanliness of the room was found to be lacking. Aside from some cool design touches I would advise looking somewhere else if you’re in need of a place to stay in Albuquerque.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Hally

연인과의 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2024년 1월 2일
Dear Hally, Thank you for the wonderful review! We do hope that your travels bring you back to our lovely city!

10/10 - 훌륭해요

Marjorie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable Stay!

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modernized and quaint at the same time. Clean, updates and in a perfect old Route 66 location
2023년 12월에 2박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2024년 1월 2일
Dear Barry, Thank you for the great review! We do hope to see you again soon in our wonderful city!

10/10 - 훌륭해요

Kristena

2023년 12월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2024년 1월 2일
Dear Kristena, Thank you for the great review! We do hope that you visit us again soon and we can't wait to host you again!

2/10 - 너무 별로예요

Guillermo

2023년 12월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 12월 26일
Dear Guillermo, Thank you for the response. I do apologize that you did not enjoy your stay with us. I do hope that the next time you are in ABQ, you give us a second chance. Thank you again for your time and patronage.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We love staying here and it’s close to downtown and the aquarium.
2023년 12월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 12월 21일
Dear guest, Thank you for the great review! We hope to see you again sooner rather than later!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 12월 22일
Dear Brian, Thank you for the great review! We hope to see you again in the near future!

4/10 - 별로예요

Sami

별로예요: 직원 및 서비스
The room was pretty clean and cute and had all essentials you would need. One of the nights there was a crisis going on in the room next to us from 2am-4am and we could hear everything. We called the lobby and they didn’t do anything for us so we had to call 911. The cops were able to deescalate the situation luckily, but we didn’t get much sleep. The walls are very thin and you could hear traffic all night as well.
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 28일
Dear Sami, I do apologize for any issues that occurred during your stay. I will talk to my team and better understand why we didn't assist right away. Thank you again for the feedback.

10/10 - 훌륭해요

Darrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV was damaged and the remote didn’t work properly.
2023년 11월에 2박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 28일
Dear Darrick, I will personally look into the room you stayed in to rectify the issues that were stated. Please let me know if there is anything else that I can do for you post stay.

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 23일
Dear Greg, Thank you for the great review! We hope to see you on your travels to ABQ!

10/10 - 훌륭해요

Margaret 님, St Albans

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed this hip modern expression of the old motel. Lovely room. Simple amenities. Super clean. Great idea for a sociable bar right there so you don't have to drive anymore.
2023년 11월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 15일
Dear Margaret, Thank you for the amazing review! I am so glad you enjoyed the property and your time with us!

10/10 - 훌륭해요

Jeff

2023년 11월에 2박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 15일
Dear Jeff, Thank you for the great review! We hope to see you again so soon!

10/10 - 훌륭해요

alyssa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is always welcome and rooms are always clean and comfortable!
2023년 11월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 15일
Dear Alyssa, Thank you for coming back and always supporting us! We appreciate you!

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스
A few bugs, like key cards not working, a system failure, and the property not always being staffed.
2023년 10월에 7박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 6일
Dear Gregory, It was a pleasure talking with you about the city. The key system failure was out of my hands for the time being, however I will chat with my staff about being constantly present. Thank you again and I wish you safe travels.

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shower
The hotel was great except for the shower. There was no shower door and a lot of water was on the floor when I was finished showering. There never was any soap in the dispenser at the sink. I used soap from the shower.
2023년 10월에 3박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 11월 6일
Dear Janet, Thank you for your feedback. I do apologize for the glitches in your stay. Please let me know if there is anything that I can do for you post stay.

10/10 - 훌륭해요

Cloantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large well designed room, unexpectedly quiet given roadside location. Helpful & welcoming staff. Lounge on property a plus. Easy walk to Old Town plaza and Sawmill Market as well as river trails.
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 31일
Dear Cloantha, I am glad that you enjoyed your stay with us! We hope to host you again in the near future!

10/10 - 훌륭해요

Miller

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Staff nice neat rooms!
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Miller, Thank you for the great review! We look forward to hosting you again in the near future!

10/10 - 훌륭해요

MARC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Marc, Thank you for the great review! We look forward to hosting you again in the near future!

10/10 - 훌륭해요

Marjorie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely!
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Marjorie, Thank you for the great review! We hope to see you again soon!

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Stacey, Thank you for the great review! We hope to see you again soon!

8/10 - 좋아요

eleanore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great except very loud with DJ and food truck. Lounge was fun and food was fantastic
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Eleanore, Thank you for the great review! I am glad that you enjoyed the lounge!

2/10 - 너무 별로예요

Lexie

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughter was bit twice once on her ankle and once in her hand. Found small spiders killed around 10 plus ants not sure how many also took down spider webs. Couldnt get in first night door lock for card was broke so had to go back anf forth to get keys and try the other door for room. Bathroom had a bad smell after taking showers and they had soap on the wall in a pump which i tried and it had the worst smell like it was bad cant describe it but have never had an issue like that anywhere. Only told they would tell the manager and charged us which was over 700 for two nights. Figured it would be a better experience not buying bite ointment for my daughter and the pain from the bites.
2023년 10월에 2박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 17일
Dear Lexie and Cesar, I do apologize for the inconveniences experienced during your stay. I do understand there's an issue with the doorlock on 203 which the ordered part did not come in right away. I did walk both of the rooms this morning and used a flashlight to look in all corners and crevices and found no evidence, however, we will have our pest control person come in to inspect and give us a written statement. I will be following up with you in the upcoming days. Thank you again for your time and patronage.

10/10 - 훌륭해요

Arlo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot nice location near old town
Great place used the family room for a concert weekend with some friends. it was perfect for what we needed.
2023년 10월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Arlo, Thank you for the great review! I hope we see you again in the near future!

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
Only stayed one night but the guy at the desk was really nice. The room was really comfortable. It’s quiet cute little place that we would’ve liked to have stayed longer but had a early morning balloon ride.
2023년 9월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Diane, I am glad that you had an enjoyable stay. I do hope you stay with us again in the near future!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear John, Thank you for the great review! We hope to see you again in the near future!

8/10 - 좋아요

Tiffany 님, Austin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Cons: If you're given room 19, find another hotel! It is literally on the street, and between the roaring traffic noise and the music played just across the driveway, it sounds like you're in a nightclub on a traffic median. I can not stress this enough-It. Is. LOUD. There is not enough parking, so if you get there past about 9pm expect to wait for a parking spot. Pros: really cute, updated motel on Route 66 very close to Old Town. GREAT bed!
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Tiffany, Thank you for the feedback. I do apologize for the noisy room, typically people don't usually hear too much from the street, but for the next time we can absolutely get you a quieter room. Thank you again for your time and patronage.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
There is no front desk. Confusing as we registered. In a bar. Very nice bartender who allowed us to switch rooms as ours was musty smelling.
2023년 9월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Guest, I do apologize for the room smell. We have since fixed the issue with more ventilation. I do invite you back to recheck out the property and get you in a more comfortable room. Thank you again for your time and patronage.

10/10 - 훌륭해요

Arlo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and lounge
Great location had the bunk bed room for the all the friends. Great little lounge while you wait for you next adventure.
2023년 8월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 25일
Dear Arlo, I'm glad you enjoyed your stay with us and the lounge! We hope to host you again the next time you visit ABQ!

10/10 - 훌륭해요

Rick

2023년 9월에 1박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 17일
Dear Rick, Thank you for great review! I hope that your travels bring you back through very soon!

6/10 - 괜찮아요

Martin

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Route 66
A refurnished modern hotel on route 66 near the old town, the rooms were large and airy. This was fine, although travellers should be aware old town restaurants close on Monday and Tuesdays, Unfortunately our shower was cold and struggled for pressure and our bed was unmade for one day. The hotel has a bar and hosted a DJ on our Monday night.
2023년 9월에 2박 숙박함
답변 제공: Nate Valdez, Area General Manager 님, 2023년 10월 17일
Dear Martin, Thank you for the feedback. We strive to ensure our guests have a positive experience while staying with us. Please accept my apologies and let me know if there is anything else I can do for you post stay.