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슈어스테이 호텔 바이 베스트 엘버커키 미드타운 여행 후기

2.5 out of 5
슈어스테이 호텔 바이 베스트 엘버커키 미드타운
1635 Candelaria Boulevard Northeast, Albuquerque, NM

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 654개 이용 후기 중 186개" "
평점 8 - 좋아요. 654개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 654개 이용 후기 중 123개" "
평점 4 - 별로예요. 654개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 654개 이용 후기 중 89개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Lawrence

아이를 동반한 가족 여행
Small bathrooms. The breakfast items weren't re filled Warped floor in bathroom
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello Lawrence,Thank you for sharing your feedback with us. We appreciate your comments and will make sure to address these areas with our team for improvement. Our goal is to continuously enhance the guest experience, and your input helps us achieve that. We hope to welcome you back for a better stay in the future.

2/10 - 너무 별로예요

Jorge

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Jorge,We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us with any specific feedback you'd like to share so we can address any issues.

10/10 - 훌륭해요

Ashley

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, but most importantly the pool and hot tub were also working and clean. Staff was super friendly.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 21일
Hello Ashley,We are delighted to hear that you enjoyed our clean facilities and friendly staff during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable experience in the future.

10/10 - 훌륭해요

Shelly

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
We appreciate your hospitality
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Shelly,We are glad to hear that you appreciated our hospitality during your stay. If you have any more feedback or suggestions for improvement, please feel free to reach out to our management team directly. Your input helps us continue to enhance our guests' experiences.

10/10 - 훌륭해요

Lora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 19일
Hello Lora,We are delighted to hear that you had an excellent stay with us. We hope you left with unforgettable memories of your time at our hotel. Looking forward to welcoming you back soon!

6/10 - 괜찮아요

Michelle

Hardly room for rv over 26ft.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Michelle, We apologize for any inconvenience experienced during your stay. Your feedback is valuable and will be shared with our team for improvements in the future. Please reach out to our management for further assistance with your concerns.

10/10 - 훌륭해요

linda

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello linda,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back again soon for another fantastic stay at our hotel.

8/10 - 좋아요

Tara

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The hotel itself was nice, pretty clean but in our room we had an ant problem all over the table. The pool was cold and we found 4 small pieces of glass poolside and this was an indoor pool. The breakfast was good.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 2일
Hello Tara, We appreciate your feedback regarding your recent stay and are pleased to hear you enjoyed the hotel's amenities such as the breakfast. Your comments regarding the room conditions and pool will be shared with our team for review to ensure a comfortable experience for future guests. Thank you for bringing these matters to our attention.

6/10 - 괜찮아요

Jeanny

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
We stay with my hisband and we have to ask to change room Because of bed bugs
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Jeanny, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

Chanel

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태
Floors hadn’t been cleaned in not sure how long. Crumbs and scraps and dirt stuck to all of our feet the whole time. I unfortunately couldn’t eat the eggs and sausage in the provided breakfast because they were so gross. One bite and I was done, and I’m not a picky eater. This place wasn’t awful for the price, but clean floors would’ve gone a long way with juggling two toddlers on a road trip.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Chanel, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team will be notified to ensure our cleaning standards are upheld. We hope you had an overall pleasant stay despite the issues encountered.

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Included breakfast lacked fruits, yogurt .
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello William,We appreciate your feedback on our breakfast offerings. We aim to provide a variety of options to cater to all guests' preferences. For a more extensive selection, we recommend reaching out to our management team to discuss your specific needs further.

10/10 - 훌륭해요

Camryn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog friendly
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Camryn,We appreciate your feedback about our hotel being dog-friendly. We strive to accommodate all of our guests, including their furry companions, to ensure a comfortable stay. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

4/10 - 별로예요

Sydnee

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Smells like cleaning products all throughout the hotel. Breakfast not the best but great staff
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Sydnee, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will make sure to address the concerns you raised about the breakfast and the smell of cleaning products. Our team is committed to improving our guests' experience.

8/10 - 좋아요

Jeannine

가족 여행
좋아요: 직원 및 서비스
Housekeeping rarely came into our room even when we reminded them. TV reception was extremely poor.
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Jeannine,We apologize for the inconveniences you experienced during your stay. Your feedback on housekeeping and TV reception will be shared with our team for improvement. If further assistance is needed, please reach out to our management team directly.

6/10 - 괜찮아요

DaLayna

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The property wasn't horrible if you can get it cheap! But the place needs a better cleaning staff.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Hello DaLayna,We appreciate your feedback and will address this with the team for improvement. Our aim is to provide a comfortable stay for all guests. Please don't hesitate to contact us directly with any further comments or concerns.

10/10 - 훌륭해요

Lily

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Lily,We are delighted to hear you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch.

10/10 - 훌륭해요

TRACI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello TRACI,We are delighted to hear that you enjoyed your stay with us! Your comfort is our top priority, and we look forward to welcoming you back soon!

6/10 - 괜찮아요

Chalsea

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Chalsea, We're sorry to hear your stay didn't meet your expectations. Please feel free to contact us directly with any specific feedback you'd like to share so we can address your concerns and improve our services.

4/10 - 별로예요

Iris

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled like smoke, hairs in tub, shower didn't drain and filled up, rusty trim and stains, lumpy beds, dirty hallway floor, inedible breakfast even for my kids who love crappy hotel buffets. This place is a dive.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Iris,We appreciate you taking the time to share your experience with us. We take all feedback seriously and will address the concerns you raised with our team to ensure a more positive experience for future guests. Your input is valuable to us as we strive to improve our services continuously.

6/10 - 괜찮아요

Lauren

가족 여행
It wasn’t the best place we’ve stayed at or the worst- it was in between
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Lauren,We appreciate your feedback and are glad to hear you found your stay to be satisfactory overall. Our goal is to continuously improve the guest experience, so we value your input. If there are specific areas you feel we could enhance, please don't hesitate to reach out to us.

8/10 - 좋아요

Dodici

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked being able to use the pool and hot tub. Area was quiet despite being near the highway. The room had no closet.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Dodici,We're pleased to hear you enjoyed our pool and hot tub facilities, as well as the peaceful ambiance of our location near the highway. We appreciate your feedback regarding the room amenities and will take it into consideration for future improvements. Thank you for sharing your experience with us.

4/10 - 별로예요

Lisa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly, however the room was not clean. Hair in the bathtub, which would not drain until we removed the entire drain stop. Food particles were on the floor and in the dresser drawers. Refrigerator did not work and the coffee maker only worked when continuously holding down the button. The outlets near the sink did not hold the plug, which continued to fall out making getting ready quite difficult. Light filters into the room from underneath the door and around the blackout window shades. If you like a dark, quiet room, do not stay here. We could hear everytime the adjorning rooms flushed or showered. The hot tub had a film which accumulated along the surface after turning on the jets, indicating the chemicals had not been checked. Also located in a high crime area, which we realized after booking.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Lisa, Thank you for your feedback and for acknowledging our friendly staff. We apologize for the cleanliness issues you experienced during your stay. We take cleanliness seriously and will address these concerns with our housekeeping team. Regarding the room amenities, we appreciate your feedback and will look into these matters to ensure a better experience for future guests. We also apologize for any noise disturbances and will take measures to minimize any inconveniences. We take your safety seriously and have security measures in place. Thank you for bringing these concerns to our attention, we will continue to strive for improvements.

10/10 - 훌륭해요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I don't have anything negative to say about this property very clean staff friendly and helpful would stay here again
답변 제공: Manager 님, 2024년 1월 30일
Hello Christopher,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words about our clean accommodations and friendly and helpful staff. We are delighted to hear that you would choose to stay with us again in the future.

8/10 - 좋아요

Deborah

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Deborah,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to hear that our location was convenient for your needs. We strive to provide a comfortable and convenient stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.

10/10 - 훌륭해요

Brittney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Brittney,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! We strive to provide exceptional service and create memorable moments for our guests. We hope to have the opportunity to welcome you back in the near future for another exceptional stay.

2/10 - 너무 별로예요

Jacye

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Jacye, We apologize for falling short of your expectations during your stay with us. We would appreciate if you could reach out to us directly to share any specific feedback or concerns you may have had during your stay. We value your input and it will help us to improve our services in the future.

10/10 - 훌륭해요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Mario,Thank you very much for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Gagan deep

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Gagan deep,We appreciate you choosing our hotel for your stay. We strive to provide a satisfying experience for all our guests and we regret if we fell short of your expectations. We encourage you to reach out to us directly so we can address any specific concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
No Car Charging. Bugs.
This hotel is listed as having electric charger and it does not have any on or near the property. Additionally, spotted something crawling around in our room shortly after checking in. Couldn't wait to get out of this place.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Dear Guest, We apologize for any inconvenience you experienced during your stay. We understand the importance of accurate information and will work on updating our amenities listings. As for the issue with the crawling creature, we take this seriously and have addressed it with our housekeeping team. Thank you for bringing it to our attention.

4/10 - 별로예요

Jason

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenities listed said hotel had EV charging point at the hotel, but they did not, and staff directed me to go to a Walmart two miles away to charge at Electrify America station
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jason, Thank you for sharing your feedback regarding the amenities at our hotel. We apologize for any confusion caused during your stay. While we strive to provide accurate information, we understand that discrepancies can occur. We appreciate your understanding in this matter.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you had a positive stay. We strive to provide exceptional service to all our guests. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 - 좋아요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Esther,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your rating and apologize for any inconveniences you may have experienced. We strive to provide excellent service and will address your concerns internally. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jesse

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jesse,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon for another fantastic stay!

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es tranquilo y un lugar muy limpio.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Guadalupe,Gracias por tomarte el tiempo en compartir tu experiencia con nosotros. Nos complace saber que disfrutaste de la tranquilidad y la limpieza de nuestro hotel. Valoramos tus comentarios y esperamos recibirte nuevamente en el futuro.

2/10 - 너무 별로예요

Ashlee

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our first room had bed bugs. We have a pic to submit
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Ashlee,Thank you for bringing this to our attention. We take this matter seriously and prioritize the well-being of our guests. We encourage you to reach out to our management team directly with the details of your experience, including the picture you mentioned. They will be able to assist you further in resolving this matter.

6/10 - 괜찮아요

Kayla

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Floors were dirty, sink counter was dirty.. but over all was okay
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Kayla,Thank you for sharing your feedback with us. We appreciate your comments and regret to hear about your disappointment with the cleanliness of the floors and sink counter. We consistently strive to maintain the highest standards of cleanliness for our guests. Please be assured that we value your input and have shared it with our housekeeping team for immediate attention.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in Albuquerque
The staff was friendly. The rooms were clean and the area was off of a main highway but it wasn't to loud. The price was great.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Amber,Thank you for sharing your positive experience with our friendly staff, clean rooms, and convenient location. We are glad to hear that you found our hotel to be a great value. We hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Ricardo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No liked
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Ricardo,We apologize for any dissatisfaction you may have experienced during your stay. We appreciate your feedback and will take it into consideration to improve our services. If you have any further concerns, please feel free to reach out to our management team. Thank you for choosing our hotel.

6/10 - 괜찮아요

Mary

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was nice but has started looking run down. There were two safety issues: 1) when you walk into the room on the inside of the door frame was a square block of metal sticking out at face level. Must have served some purpose in the past. 2) The toilet seat was not fastened correctly. When I sat down the whole toilet seat moved and I almost fell into the bathtub.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Mary,Thank you for sharing your feedback with us. We appreciate your comments about the hotel. We apologize for any inconvenience you experienced during your stay. We strive to continuously improve our facilities and will address the issues you mentioned to ensure the safety and comfort of our guests.

2/10 - 너무 별로예요

Skyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Party Hotel
This is a party hotel. The people in the room next to me were loudly partying past midnight. The front desk clerk did her best but they wouldn’t quiet down, so she ultimately had to move my room. I could smell pot smoke in my room, coming through the door from that neighbouring room. I was disappointed because the hotel was otherwise clean and comfortable, especially for the price point. I want to reiterate that the staff were great. The men in that room were loud, high, and belligerent. She really did her best without causing a serious confrontation.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Skyler,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise disturbance and the smell of smoke in your room. Our staff always strives to ensure a comfortable and enjoyable stay for our guests, and we regret that this was not fully achieved during your visit. We appreciate your kind words about our team's efforts in handling the situation. We value your input and will use it to improve our services.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Anthony,Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience during your stay with us. We strive to provide excellent service and it's wonderful to know that we delivered. We hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello John,Thank you for your kind words about our staff! We appreciate your feedback.

8/10 - 좋아요

Sandra

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is freezing
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Sandra,We apologize for any inconvenience caused. We will have our team look into this matter immediately. Thank you for bringing it to our attention.

10/10 - 훌륭해요

Rubi

연인과의 여행
If I have the opportunity to stayed at that hotel I will stay again.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Rubi,We're so glad to hear that you had a great experience at our hotel! We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Elizabeth

가족 여행
Everything was good
답변 제공: Manager 님, 2023년 10월 25일
Hello Elizabeth,Thank you for your kind words! We're glad to know that you had a positive experience with us. We hope to welcome you back soon.

8/10 - 좋아요

Chia-Chun

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Include breakfast, very nice, but some bathroom accessories broken
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Chia-Chun, Thank you for your feedback. We apologize for the inconvenience caused and we will ensure that the bathroom accessories are replaced immediately.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Elizabeth,Thank you for your feedback! We pride ourselves on maintaining a high level of cleanliness in our rooms. We appreciate your positive review.

10/10 - 훌륭해요

Steve

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Steve,Thank you so much for your kind rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Ceres

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Okay hotel in a very industrial-like area, just next to a very noisy highway
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Ceres, We apologize for any inconvenience caused by the noise from the nearby highway. We appreciate your feedback and will take it into consideration for future improvements.

8/10 - 좋아요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Very conveniently located
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello robert,We're glad to hear that our hotel's location was convenient for you. Thank you for sharing your positive feedback!