실내 수영장, 3 개의 야외 수영장, 일광욕 의자

돔스 레이크 알가르브, 오토그래프 컬렉션 여행 후기

5 out of 5
돔스 레이크 알가르브, 오토그래프 컬렉션
Praia Da Falesia, Apartado 811, Loulé

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 810개" "
평점 8 - 좋아요. 1002개 이용 후기 중 161개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 21개" "
평점 4 - 별로예요. 1002개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 3개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

shahir

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel in a great location thank you for a wonderful stay
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

john

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel with lovely friendly helpful staff
2024년 4월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 16일
Dear John,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your time at our hotel and that our staff made your experience even more enjoyable. Providing friendly and helpful service is a top priority for us, and we're delighted that it made a positive impact on your stay. We hope to have the pleasure of welcoming you back soon for another beautiful experience!Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

veronique 님, Metz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel superbe pour se détendre avec un personnel très professionnel et toujours souriant. Une belle découverte, un endroit que je recommande sans hésiter!
2024년 4월에 6박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 16일
Dear Veronique,It's wonderful to hear that you had such a fantastic experience at our hotel! We're thrilled that you found our staff to be professional and always smiling—it's our goal to ensure that every guest feels welcomed and valued during their stay. Thank you for recommending us without hesitation; your kind words mean a lot to us. We hope to have the pleasure of welcoming you back for another relaxing stay in the future!Warm regards,Nadia KostopoulouDirector of Guest Experience

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, though it’s showing some age (carpet in hallways, wood finishing in doors around property and in room) and we had a few opportunities in our room (toilet seat didn’t seem to fit the toilet making it awkward to use properly, blow dryer shorted out, and quite the infestation of spiders on the patio). Additionally we supposedly received an upgraded room “with a view” but there’s NO view at all from this room (I can share a pic). Staff was awesome!
2024년 4월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 13일
Dear Steven,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property beautiful and that our staff provided excellent service during your stay. However, we're disappointed to learn about the issues you encountered with the condition of the room and the lack of the promised view.We hope to have the opportunity to welcome you back in the future at Domes Lake Algarve, Autograph Collection.Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

jyoti

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Clean hotel with activities for children. Would highly recommend.
2024년 4월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 13일
Dear jyoti,Thank you so much for your glowing review! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed our clean hotel and the activities we offer for children. Your recommendation means a lot to us, and we're delighted to have met your expectations. We look forward to welcoming you back again soon at Domes Lake Algarve, Autograph Collection!Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

Soraya

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay at this hotel, would highly recommend! Staff, facilities, location was all perfect and really made the experience. Dietary requirements are well catered for, which was very reassuring.
2024년 4월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 8일
Dear Soraya,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a fantastic stay at our hotel and that our staff, facilities, and location met your expectations. Ensuring that all our guests' dietary requirements are well catered for is a top priority for us, and we're glad to hear that you found it reassuring. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in the future!Warm regards,Nadia KostopoulouDirector of Guest Experience

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A really lovely hotel with attentive staff and beautiful pools and facilities.
2024년 3월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 6일
Dear Sarah,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our staff to be attentive. We take great pride in providing exceptional service and ensuring our guests have a memorable experience. It's wonderful to know that you appreciated our beautiful pools and facilities. Your feedback is truly valued, and we hope to welcome you back for another fantastic stay in the future!Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

Jay Jitu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay. Highly recommended.
2024년 3월에 6박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 3월 31일
Dear Jay Jitu,We're delighted you had a lovely stay at Domes Lake Algarve, Autograph Collection!Thank you for the high recommendation. Your satisfaction means the world to us, and we hope to welcome you back for another wonderful experience soon.Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff very friendly and nothing too much trouble
2024년 3월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 3월 21일
Dear Patricia,We're thrilled to hear that you found our reception staff to be friendly and accommodating during your stay! Providing exceptional service is our top priority, and it's wonderful to know that our team went above and beyond to ensure your comfort. Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back soon for another delightful experience!Warm regards,Nadia KostopoulouDirector of Guest Experience

8/10 - 좋아요

Commerijntje

2024년 3월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 13일
Dear Commerijntje,Thank you for taking the time to rate our service with 4 out of 5 stars! We truly appreciate your feedback and are glad to see that you had a positive experience. If you have any suggestions or further comments that could help us improve, please feel free to share them with us. We're committed to providing the best service possible and value your input. Thank you for choosing to stay with us at Domes Lake Algarve, Autograph Collection!Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

Tugce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I felt at home from the very first moment. The service, the quality of the food, the friendliness of the staff and the ambience are truly unique and enrich every stay. I had high expectations, which were definitely exceeded. I will definitely be back and would recommend this beautiful hotel to anyone looking for peace and quiet.
2024년 3월에 8박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 3월 18일
Dear Tugce,Thank you so much for your glowing review! We are delighted to hear that you felt at home from the moment you arrived and that your experience with us exceeded your expectations. Providing exceptional service, quality food, a welcoming atmosphere, and friendly staff are our top priorities, and we're thrilled that we were able to deliver on all fronts during your stay.We're honored by your recommendation and can't wait to welcome you back to our beautiful hotel for another peaceful and enjoyable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more memorable. Kind regards,Nadia KostopoulouHaute Living Manager

2/10 - 너무 별로예요

Jinal

2024년 3월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 4월 6일
Dear Jinal,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. Please know that we take your comments seriously and will investigate the issues you've highlighted to ensure they are addressed promptly. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced during your stay. We would appreciate the opportunity to learn more about your specific concerns and work towards making improvements. We hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,Nadia KostopoulouDirector of Guest Experience

10/10 - 훌륭해요

Zuzanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 3월 18일
Dear Zuzanna,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us and that we were able to meet and exceed your expectations. Thank you again for choosing our hotel, and we look forward to hosting you again soon!Kind regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Emran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you Domes Lake for my amazing stay. Massive thank you to Andrianos Tiropolis, for the amazing service and hospitality. Hopefully, see you again soon!
2024년 2월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 3월 2일
Dear Emran,Thank you very much for taking the time to share your wonderful feedback about your recent stay at Domes Lake Algarve, Autograph Collection! We are thrilled to hear that you had an amazing experience and that Andrianos Tiropolis provided you with exceptional service and hospitality. We will definitely pass on your kind words to Andrianos and the rest of our team.We look forward to welcoming you back to Domes Lake Algarve, Autograph Collection in the near future! If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Sarah Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Superb
2024년 2월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 2월 22일
Dear Sarah Jane,Thank you for the outstanding 5 out of 5 rating! We're thrilled to hear that you had such a fantastic experience with us. Your feedback means the world to us, and we're delighted that you enjoyed your stay. We can't wait to welcome you back for another wonderful visit in the future!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Tomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved: the Beachfront, the lake with birds, the pools and other hotel services. We used Mini Kids Club and the lovely hairdress studio.
2024년 2월에 7박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 2월 13일
Dear Tomas,Thank you for your glowing review! We're thrilled you enjoyed the beachfront, lakeside ambiance, and our array of amenities, including the Mini Kids Club and hairdresser studio. Your satisfaction is our top priority, and we look forward to welcoming you back for another delightful stay soon!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Lik Hang

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very friendly, they never made you disappointed.
2024년 1월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 2월 1일
Dear Lik Hang,Thank you for your kind words! We're thrilled to hear that our friendly staff made your experience enjoyable. We strive to consistently provide excellent service and look forward to welcoming you back soon.Kind regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this hotel is exceptional.
2024년 1월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 1월 25일
Dear Thomas,Thank you for your wonderful feedback! We're thrilled to hear that everything about your stay was exceptional. Your satisfaction is our priority, and we look forward to providing you with another outstanding experience on your next visit.Best regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Slaven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 1월 25일
Dear Slaven,Thank you for your outstanding 5 out of 5 review! We're thrilled to hear about your fantastic experience. Your satisfaction is our utmost priority, and we look forward to hosting you again for another exceptional stay.Best regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Gauri

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was amazing. Such a gorgeous center! the staff were very friendly and the rooms were gorgeous. Short walk to an area with restaurants and shopping. I would highly recommend this hotel!
2024년 1월에 5박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 1월 25일
Dear Gauri,We are overjoyed to receive your kind words about your amazing experience at our hotel! Your appreciation for our gorgeous facility, friendly staff, and beautiful rooms is truly rewarding. We're pleased to hear that the nearby area with restaurants and shopping added to your enjoyment. Thank you for recommending us! We look forward to welcoming you back for another fantastic stay.Best regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiskt fint hotell
Väldigt fin anläggning i direkt närhet till marinan med restauranger och affärer. Hotellet har ett fint område för bad och rekreation. Riklig frukostbuffé med mycket gott. Sköna stora sängar. Enda negativa vi hade var en riktigt dålig biff på deras restaurang men det var kanske en engångsföreteelse.
2024년 1월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 1월 9일
Dear Mr. Anders,Thank you for your positive feedback about our facility, location, and amenities. We're glad you enjoyed the swimming area, rich breakfast buffet, and spacious beds.Your feedback is valuable, and we'll address this with our team to ensure improvement. We hope to have another chance to provide you with a better dining experience in the future.Thank you for choosing Domes Lake Algarve, Autograph Collection and we look forward to welcoming you back.Best regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Dragan

연인과의 여행
좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 2월 1일
Dear Dragan,We're delighted to receive your stellar 5-star review! It's fantastic to know that you had such a positive experience with us. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again and maintaining the highest level of quality.Kind regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Zhimin

2023년 12월에 7박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 1월 9일
Dear Zhimin,Thank you so much for the fantastic 10 out of 10 review! We're thrilled to hear that you had such a positive experience with us. It's our goal to provide top-notch service, and we're delighted that we met your expectations.Your feedback means a lot to us, and we truly appreciate your support. If there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear more.We look forward to the pleasure of hosting you again in the future.Best regards,Nadia KostopoulouHaute Living Manager

4/10 - 별로예요

Christophe

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Pas digne d’un 5 étoiles !
Décevant malgré un cadre magnifique . Accueil réception parfait ! Beau buffet et belle piscine chauffée . Par contre , à notre arrivée dans la chambre, le premier soir, la chambre n’était pas chauffée ( 1 vrai frigo ). Les femmes de ménage enlèvent systématiquement la clef dans la chambre, de ce fait lorsque l’ on rentre à la chambre, celle ci est froide . La Fenêtre laissait passer le froid , la Chasse d’eau était défectueuse et le sèche-cheveux ne fonctionnait pas, Malgré les demandes faites, seul le séchoir a été remplacé. Nous attendons toujours l’appel du SPA pour les massages … 1 seul serveur le dernier jour au restaurant ( petit déjeuner) : nous avions terminé notre repas lorsque notre boisson ( thé ) est enfin arrivée ( (mais juste l’eau bouillante… sans le sachet ) Inconcevable pour un 5 étoiles . Malgré ces nombreux problèmes aucun geste commercial n’a été proposé . Nous sommes sûrement mal tombé …
2023년 12월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 31일
Dear Mr. Christophe,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We truly appreciate your recognition of our picturesque setting, perfect reception, and the beauty of our amenities.We are genuinely sorry to hear about the issues you encountered in your room. It is disheartening to learn that the room was not adequately heated, and we regret the discomfort caused by the faulty flush and non-functional hair dryer. We acknowledge the importance of addressing such matters promptly, and we are committed to improving our maintenance procedures to prevent similar occurrences in the future.Your feedback is valuable, and we will be conducting a thorough review of our procedures to ensure a more efficient and timely response in the future. Your concerns have been shared with our team, and we are actively working on rectifying these shortcomings.We sincerely hope you would consider giving us another opportunity to provide you with the exceptional experience that we strive to offer. Please feel free to contact us directly so that we can discuss your concerns further and ensure your next visit exceeds your expectations.Thank you for bringing these matters to our attention, and we appreciate your understanding.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Michal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent experience. Love the place
2023년 12월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 31일
Dear Michal,Thank you for your wonderful 5-star review! We're thrilled to hear you enjoyed your stay at Domes Lake Algarve, Autograph Collection. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic experience.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Hannah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience from start to finish.. went for my daughters first birthday. They surprised her with balloons and decor in her room, then followed up with a celebratory bottle of bubbly delivered to the room (for the parents of course) cannot praise the staff there enough , they went above and beyond for our every need and we had a fantastic trip. Our daughter also loved the crèche for half a day with the wonderful girls there who took amazing care of her. Breakfast was tasty and a huge variety! Bedrooms were very nice and spacious and we had the cheapest room so can only imagine how nice the others are. Overall fab , thanks so much guys.
2023년 12월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 11일
Dear Hannah,Thank you for sharing your delightful experience with us! We're thrilled to have been a part of your daughter's first birthday celebration. It warms our hearts to know that the surprise decorations and celebratory bubbly added to the joy of your stay.Our team takes great pride in going above and beyond to meet our guests' needs, and it's truly rewarding to hear that we succeeded during your visit. We're especially pleased that your daughter enjoyed her time in the crèche with our wonderful staff.Your compliments on our breakfast offerings and spacious bedrooms are greatly appreciated. We aim to provide a memorable and comfortable experience for all our guests, and your feedback assures us that we're on the right track.We look forward to the pleasure of welcoming you back in the future, and please don't hesitate to reach out if there's anything specific, you'd like for your next visit.Warm regards,Nadia KostopoulouHaute Living Manager

8/10 - 좋아요

Michael

2023년 11월에 1박 숙박함
답변 제공: Nadia Kostopoulou 님, 2024년 1월 1일
Dear Michael,Thank you for your 4-star review! We appreciate your positive feedback and are delighted to hear you had a satisfying experience. If there's anything specific you think we can improve upon to earn that extra star next time, we'd love to hear it!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Balbinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding property, fantastic staff and incredible food in the restaurants
2023년 11월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Balbinder,Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you had an outstanding experience at our property and that our associates and food exceeded your expectations. Your kind words are truly appreciated and serve as a great source of motivation for our team.Thank you for choosing our property, and we hope to have the pleasure of hosting you again soon!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Boyd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2023년 11월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Boyd,Thank you so much for your kind words! We are delighted to hear that everything met or exceeded your expectations during your stay. Providing excellent experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your visit enjoyable.We look forward to the opportunity to welcome you back in the future.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Wisam 님, Richmond Hill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 11월에 1박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Wisam,Thank you for your kind words! We're delighted you found our staff friendly. We appreciate your feedback and hope to welcome you back soon for another great experience.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

DAVID

2023년 11월에 8박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear David,Thank you for your positive rating!We look forward to welcoming you back at Domes Lake Algarve, Autograph Collection.Kind regards,Nadia KostopoulouHaute Living Manager

6/10 - 괜찮아요

Joerg

2023년 11월에 8박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Joerg,Thank you for taking the time to share your feedback. We appreciate your honest review and the 6 out of 10 rating. Your insights are valuable to us as we continuously strive to improve our guests' experiences. If there are specific areas where we can enhance our services or if you have any suggestions, we'd love to hear them. We hope to have the opportunity to welcome you back in the future and provide an even better stay.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Lucy,Thank you so much for your outstanding 10/10 rating! We're thrilled to hear about your exceptional experience at our hotel. It's our pleasure to provide top-notch service and amenities to our guests. We look forward to welcoming you back for another fantastic stay. Warm regards,Nadia KostopoulouHaute Living Manager

8/10 - 좋아요

Reza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very nice and friendly. The buffet breakfast was great and various of almost everything. The shower was great. The Spa was very nice, but you got 1 hour per day, i would have love to spend more time in the spa Our room AC was not working. Otherwise, i would give 5 stars.
2023년 11월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Reza,Thank you for your positive comments on our friendly staff, great buffet breakfast, and excellent shower. We apologize for the inconvenience with the room AC and limited spa time. We appreciate your feedback and hope to address these concerns to provide you with a 5-star experience on your next visit.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Paul

2023년 10월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Paul,Thank you so much for your outstanding 10/10 rating! We're thrilled to hear about your exceptional experience at our hotel. It's our pleasure to provide top-notch service and amenities to our guests. We look forward to welcoming you back for another fantastic stay. Warm regards,Nadia KostopoulouHaute Living Manager

8/10 - 좋아요

Mike

2023년 11월에 1박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Mike,Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your 4 out of 5 rating. We're pleased to know that you enjoyed your stay, and we value your input. If there are specific areas where we can improve and earn that fifth star on your next visit, please feel free to share your thoughts. We look forward to the opportunity of hosting you again in the future and providing an even better experience.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely outstanding in every way.
2023년 10월에 5박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear John,Thank you for your glowing review! We're thrilled to hear that your experience was outstanding in every way. Your satisfaction is our top priority, and we look forward to providing you with more exceptional moments in the future. If there's anything specific you loved about your stay, feel free to share—we'd love to hear more. Thank you for choosing Domes Lake Algarve, Autograph Collection!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Yoyo Ting Yiu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with lovely view. Close to the marina.
2023년 10월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Yoyo Ting Yiu,Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the lovely view. It's great to know that our proximity to the marina added to your experience. We hope to welcome you back for another enjoyable visit in the future. If there's anything else you'd like to share or if you have specific highlights, feel free to let us know. Thank you for choosing Domes Lake Algarve Autograph Collection!Warm regards,Nadia KostopoulouHaute Living Manager

8/10 - 좋아요

Sandrine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Magique
Le cadre est magnifique. la structure est top. Le hic est leur machinerie de ventilation sur toiture. on l'entend énormément dans les chambres. Dommage. du coup on nous a changé de chambre face à la mer à une chambre vue piscine vue sur un pan de mur. Mais autrement le service était top. Petit déjeuner incroyable gargantuesque. Le diner à l'hôtel était vraiment top. Les jardins magnifiques à deux pas de la plage. Je me réjouis de le refaire en été.
2023년 10월에 2박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Magic,Thank you for your detailed feedback! We're glad you appreciated the beautiful setting, great structure, and excellent service. We apologize for the inconvenience caused by the rooftop ventilation machinery and the change in room view. Your comments are valuable, and we'll address these concerns to enhance our guests' experiences. We're delighted that you enjoyed the amazing breakfast, fantastic dinner, and the proximity to the beach. We look forward to hosting you again in the summer for another memorable stay. Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Hannah

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding facilities and breakfast. The only downside being that Vilamoura isn’t that great of a destination. Would go back to stay at this hotel and chill out, not needing to leave the hotel
2023년 10월에 3박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Hannah,Thank you for your positive feedback! We're delighted to hear that you found our facilities outstanding and enjoyed the breakfast. We are thrilled that our hotel provided a relaxing and enjoyable experience. We look forward to welcoming you back for another stay where you can unwind and make the most of our amenities without needing to leave the hotel. If there's anything specific you'd like to see or experience on your return, please feel free to share. Thank you for choosing our Domes Lake Algarve, Autograph Collection!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

JOELLE

2023년 10월에 5박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear JOELLE,Thank you so much for your outstanding 10/10 rating! We're thrilled to hear about your exceptional experience at our hotel. We look forward to welcoming you back for another fantastic stay. Warm regards,Nadia KostopoulouHaute Living Manager

8/10 - 좋아요

Göran Holger

2023년 10월에 1박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Göran Holger,Thank you for choosing to stay with us and for taking the time to provide your feedback. We appreciate your 8 out of 10 rating and are pleased to hear that you had a positive experience. If there are any specific aspects you enjoyed or areas where we can further improve, please let us know. Your insights are valuable, and we look forward to the opportunity to welcome you back for an even better experience in the future.Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

James

2023년 10월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear James,Thank you so much for your outstanding 10/10 rating! We're thrilled to hear about your exceptional experience at our hotel. We look forward to welcoming you back for another fantastic stay. Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren sehr zufrieden und ganz bestimmt noch mal Urlaub ich diese Anlage machen.
2023년 10월에 7박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Nicole,We're thrilled to hear about your satisfaction! Thank you for choosing our resort, and we look forward to welcoming you back for another enjoyable holiday. If there's anything specific you loved about your stay or if there are preferences you'd like us to consider for your next visit, please feel free to let us know. Safe travels, and we can't wait to host you again!Warm regards,Nadia KostopoulouHaute Living Manager

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

2023년 9월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Carolyn,Thank you so much for your outstanding 10/10 rating! We're thrilled to hear about your exceptional experience at our hotel. We look forward to welcoming you back for another fantastic stay. Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was probably the most comfortable and biggest I’ve slept in! The hotel was stunning perfect location and the staff and breakfast were amazing
2023년 9월에 4박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Karen,We're delighted to hear about your fantastic experience! It's wonderful to know that you found the bed incredibly comfortable, enjoyed the stunning hotel, appreciated the perfect location, and had an amazing experience with our staff and breakfast. Thank you for sharing your positive feedback! We look forward to the opportunity to welcome you back for another enjoyable stay. If there's anything specific you loved or if you have any suggestions for improvement, please feel free to let us know. Your satisfaction is our priority!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

Kathryn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff, so helpful and always someone available if you need them. The spa was amazing, and made our holiday even more special.
2023년 9월에 7박 숙박함
답변 제공: Nadia Kostopoulou 님, 2023년 12월 8일
Dear Kathryn,Thank you for your kind words! We're thrilled to hear that our staff made a positive impact on your stay and that you found them to be wonderful and helpful. It's fantastic to know that the spa added to the specialness of your holiday. We appreciate your feedback and look forward to the pleasure of welcoming you back for another memorable experience. If there's anything specific you loved about the spa or any suggestions you have, please feel free to share. Your satisfaction is our priority!Warm regards,Nadia KostopoulouHaute Living Manager

10/10 - 훌륭해요

LISA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an amazing hotel in a lovely location that we have been visiting twice a year for the past 10 years and we will keep going back. It’s luxury in Vilamoura.
2023년 9월에 16박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함