“My stay had several issues. I found ants on and under the desk, and although I reported it, nothing was done. The TV did not work properly—no channels and the remote only powered it on/off. The curtains were also damaged.
At the pool, there were no towels available. The front desk associate, who appeared to be the only employee on duty on a busy Saturday night, did his best and remained professional, but it took about 35 minutes to address the situation. Unfortunately, guests had to return to...
“My stay had several issues. I found ants on and under the desk, and although I reported it, nothing was done. The TV did not work properly—no channels and the remote only powered it on/off. The curtains were also damaged.
At the pool, there were no towels available. The front desk associate, who appeared to be the only employee on duty on a busy Saturday night, did his best and remained professional, but it took about 35 minutes to address the situation. Unfortunately, guests had to return to...
David