6/10 - 괜찮아요
David
아이를 동반한 가족 여행
2026년 4월 13일
별로예요: 직원 및 서비스
My stay had several issues. I found ants on and under the desk, and although I reported it, nothing was done. The TV did not work properly—no channels and the remote only powered it on/off. The curtains were also damaged.
At the pool, there were no towels available. The front desk associate, who appeared to be the only employee on duty on a busy Saturday night, did his best and remained professional, but it took about 35 minutes to address the situation. Unfortunately, guests had to return to their rooms wet, creating slippery hallways.
On a positive note, housekeeping staff were very friendly and hardworking. Breakfast was okay, and while the beds were comfortable, they were too soft for my preference.
Overall, the hotel has potential but needs better maintenance and staffing.
David
2026년 4월에 2박 숙박함
