알포트, 베이크웰의 수영장이 있는 호텔

“Food room staff was excellent but think outside needs painting”

“Hotel was clean and nice My tv didn’t work and asked for it to plugged in properly Foond out they had fitted new ones and no one had the expertise to connect the Ariel So even though I checked in Tuesday and left Friday they still couldn’t get it fixed My colleague booked in and they gave her a room and key card then said it was cancelled which was a bit weird and the succeeded in re booking her the same room”

“We booked an accessible room as my husband has walking difficulties but is not wheelchair bound. We were very dismayed to find all the bedrooms were at the rear of the property from reception. Our allocated accessible room was nearly 200 yards from there and whilst we were moved to a regular bedroom immediately on entering the bedroom block, it was still the better part of a 150 yards walk back to the entrance. Also there were no disabled parking spaces close to the entrance, although...

“Website details & pictures; a different story to reality. Initial reception - given questionnaire with another guests details, spoke of our ‘standard room’ which I pointed out was incorrect - booked a superior room. MUCH whispering with a colleague and tapping of computer keyboard then told to wait whilst they sorted out a glitch with the system and issues with the superior room availability. Resolved by offering us an upgrade to a Junior Suite…’top of the range’ room. Joke…the website shows a...

“I highly recommend this hotel. Very friendly and professional staff. Every member of staff went out of their way to make us feel welcome. An excellent choice of breakfasts included in the price. The restaurant was excellent in the evenings. The location is fantastic with wonderful views of the beautiful Peak countryside.”

“The people at reception are not kind except one woman. If I have go to Sheffield again, I will not go that hotel.”