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"The accommodation, the staff and the location."

"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"Wonderful hotel - lovely attention to detail with treats in the bedroom - lovely friendly staff "

"A great family runs this place. A very warm welcome and an enjoyable stay"

"Clean room. Very friendly staff. Quiet place for relaxing. Very enjoyable. "

"The rooms were nice and comfortable and clean the staff where very nice and the food was great "

"This is an amazing hotel with excellent staff. It is a truly english experience. The “dated” aesthetic is not a negative. This is a true old beauty straight out of movies. "

"wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic"

"Very nice room. Restaurant dinner and breakfast excellent quality. Friendly staff "