안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 저희 직원들에 대해 특별히 언급해주신 점 대단히 감사드립니다. 저희 호텔은 언제나 모든 투숙객 분들이 편안히 머물다 가실 수 있도록 최선을 다하고 있습니다. 저희 직원들이 친절히 응대해 드려 더욱 편안히 머물다 가신 것 같아 저희도 기쁘네요. 또한 청결 부분과 관련해 좋게 평가해주신 점 감사합니다. 소중한 의견 감사합니다. 부디 호텔에서 머무시는 동안 Hoofddorp에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 Hoofddorp에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 Hoofddorp에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

안녕하세요,우선 저희 호텔을 방문해주셔서 감사합니다. 지내시는 동안 저희 호텔의 시설에 대해 전체적으로 만족하신 것 같아 다행입니다. 다만, 도심과의 거리가 다소 아쉬우셨다니 죄송합니다. 저희 호텔은 Hoofdorp 역에서 200m 떨어져 있으며, 스키폴 공항과 암스테르담 도심으로 편리하게 이동하실 수 있습니다. 소중한 의견 나눠주셔서 감사합니다. 부디 저희 호텔에서 머무시는 동안 호프도르프에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Good afternoon, Thank you for the review, it is much appreciated. I am glad that your stay has been a great one. Best regards, Eefke Administration

Good afternoon Soo, Thank you for the beautiful feedback. It is much appreciated. We are glad that you have enjoyed your stay with us. We are looking forward welcoming you in the future again.

Dear Seungho, Thanks for the feedback. We love to see you back soon. Kind regards,

Thanks for the kind words!

Thanks Anon!

Dear Moon Hyuk, Thank you for the recent stay and feedback. It is really great to read that you enjoyed your stay with us, and especially the location and its convenience with regards to Amsterdam. We hope that we can welcome you back soon. Kind regards,

Thanks for the kind words. We hope to welcome you back soon. Kind regards

Thank you! Did you use the ice cubes from the machines for the drinks you ordered at our lovely bar? Looking forward to your next stay. Safe travels,

Thanks Anon!

Thanks for the review Anonymous. We hope to welcome you back soon. Safe travels

thanks jeong

Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your feedback on to my team which strives for excellent guest service each day. I firmly believe that with feedback like this, we can improve our level of service. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was.

Dear Hyuk, Thanks for the recent stay and feedback. We hope to welcome you back soon. Safe travels!

Dear Taehee, Thanks for noticing that the hotel is good and clean, we do our utmost to keep it that way, and with over 1000 guests per week it is sometimes tricky. I will pass your compliments on to my team, who'd be happy to hear that they do the work outstandingly good. We are looking forward to your next stay. Safe travels!

Dear Guest,Thank you for your feedback.Ne bucurăm să auzim că ați avut o ședere generală bună la noi.Dorim să vă asigurăm că ne străduim continuu să ne îmbunătățim serviciile pentru a oferi oaspeților noștri o experiență plăcută și confortabilă.Vă rugăm să nu ezitați să ne solicitați în timpul șederii dumneavoastră, astfel încât să vă oferim cea mai rapidă asistență.Ne cerem scuze pentru inconvenient.We look forward to welcoming you back on a future occasion. Best regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Madhusudana,Thank you for this kind review.It's rewarding to hear that our commitment to maintaining our hotel in top condition has been recognized. Our team takes great pride in providing exceptional service, and your compliments affirm their dedication. We're delighted to note that the amenities provided in your room contributed positively to your stay.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Cher Xavier,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous revoir parmi nous,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

尊敬的客人，感謝您撥冗分享您在Novotel Amsterdam Schiphol Airport的住宿體驗。我們很高興聽到您對酒店地理位置的正面評價，我們的位置為前往機場的旅客提供了便利。對於附近餐飲選擇有限的情況，我們誠摯地感到遺憾。酒店內的Gourmet Bar餐廳提供各式美食，供您選擇。對於淋浴間的排水問題，我們將會進行檢查，並確保清潔部門會對咖啡機和水壺的清潔給予特別關注。我們對於您的住宿未能完全達到預期表示歉意。然而，我們很高興知道您對我們的服務和房間設施感到滿意，這些正面的反饋對我們團隊來說是莫大的鼓勵。期待未來有機會再次為您服務，為您帶來更加完善的體驗。敬祝安好。Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste Sujat, hartelijk dank voor uw positieve beoordeling!Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Nogmaals bedankt en graag tot ziens!Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Dalia,Thank you for sharing your opinion after your recent stay.We're thrilled to hear that the service and cleanliness met your expectations and that you found our hotel's condition to be exemplary. Our team works diligently to ensure a comfortable and welcoming environment, and we're glad to see these efforts reflected during your stay.We look forward to welcoming you back to our hotel in the future. Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Michelle,Thank you for taking the time to let us know your opinion of your recent stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future visit.Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste gast,Bedankt voor uw positieve feedback.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen.Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Sehr geehrter Yunus,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Es freut uns sehr zu hören, dass Sie die Sauberkeit unseres Hotels und den freundlichen Service unseres Personals schätzen. Wir sind stolz darauf, ein Green Key Gold zertifiziertes Hotel zu sein und legen großen Wert auf ein sauberes und nachhaltiges Umfeld für unsere Gäste. Bezüglich des Parkhauses möchten wir klarstellen, dass es sich dabei um eine benachbarte Einrichtung handelt, wofür Hotelgäste einen Rabatt auf die Übernachtungspauschale erhalten.Wir hoffen, Sie auch in der Zukunft wieder als Gast bei uns begrüßen zu können.Herzliche Grüße,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Lieber Rezai,wir danken Ihnen für Ihre Bewertung.Wir bedauern, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir setzen alles daran, unseren Gästen einen exzellenten Service zu bieten und würden uns freuen, wenn Sie uns direkt kontaktieren, um eine geeignete Lösung für etwaige Probleme zu finden.Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen. Mit freundlichen GrüßenMark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Joel,Thank you very much for this positive review.We appreciate that you chose to stay with us and to know that your experience was enjoyable.The entire team look forward to the pleasure of seeing you again on a future occasion.Best wishes,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Giovanna,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon.Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Henrik, Thank you very much for this kind review of your recent stay.We are delighted to know that you had a pleasant stay with us.We hope to see you again in the future.Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste Mahmoud, hartelijk dank voor uw positieve beoordeling!Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Nogmaals bedankt en graag tot ziens!Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste Kevin, hartelijk dank voor uw positieve beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Nogmaals bedankt en graag tot ziens!Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Lorna, Thank you for your review.Thank you for bringing our attention to the matter concerning the shower; we apologize for any inconvenience and will look into this right away. On a future stay please don't hesitate to let us know so that we may take immediate action. We appreciate your kind words about our convenient location and our dedicated team members who work hard to ensure that every guest here has a comfortable and memorable stay.We look forward to welcoming you again. Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste Ping, hartelijk dank voor uw positieve beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Nogmaals bedankt en graag tot ziens!Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste gast, Hartelijk dank voor deze mooie beoordeling.Wat leuk dat u een aangenaam verblijf had bij ons en dat u tevreden was met onze bediening en uw kamer.Hartelijke groeten,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste gast,Bedankt dat u even de tijd nam voor het schrijven van uw beoordeling.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Hartelijke groet en graag tot een volgende keer,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Carlos,Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back.Best wishes,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Maryellen,Thank you for positively reviewing your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on a future visit.Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Pavlina,Thank you for taking the time to share your feedback.We are glad to hear that you found our rooms clean and well-maintained. Our housekeeping team works diligently to ensure a comfortable stay for our guests.We understand your concern regarding the absence of a shuttle service. As a Green Key Gold certified hotel, we prioritize sustainability and encourage our guests to use public transportation options such as trains and buses, which are conveniently located near our hotel. We apologize for any inconvenience this may have caused and appreciate your understanding.We hope to have the opportunity to welcome you back in the future. Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Dalia,Thank you for positively reviewing your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back.Best wishes,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Robert,Thank you for providing us with feedback about your recent experience.We are delighted to hear that you found our beds comfortable and appreciated the quietness of our rooms. Our staff takes great pride in providing excellent service, and we are glad that our waiter made a positive impression on you.We understand your concerns about the distance to central Amsterdam and the lack of dining options in the immediate area. Our location is indeed more convenient for guests who prefer a quieter setting with easy access to the airport and public transportation. As for airport transportation, we encourage our guests to use the train or bus services, which are both affordable and convenient. We apologize for any inconvenience this may have caused during your stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear José María,Thank you for this kind review.We are delighted to hear that you appreciated our convenient location near Schiphol Airport. Our hotel is indeed well-situated for travelers, with easy access to public transportation and nearby attractions.It's great to see that you were satisfied with the cleanliness of your room, the hotel's condition, our service, and the room amenities. We strive to provide a comfortable and enjoyable stay for all our guests, and your positive feedback is truly appreciated.It would be an absolute pleasure to welcome you again in the future. Best regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Soner,Thank you for your positive review.We are delighted to hear that you found our staff to be nice and appreciated the good service provided during your stay. Our team takes great pride in offering a warm and welcoming atmosphere for our guests, and your kind words are truly appreciated.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear Guest,Thank you so much for your positive feedback following your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back soon.Best wishes,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Beste gast,Bedankt voor uw feedback.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Hartelijke groet en graag tot een volgende keer,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport

Dear John,Thank you for this great review.We are delighted to hear that you enjoyed our breakfast and found the room cleanliness, hotel condition, service, and room comfort to be satisfactory. Our team works hard to provide a comfortable and welcoming environment for our guests, and it's great to know that we met your expectations.All of the team look forward to seeing you again in the future.Kind regards,Mark MosselmanGeneral ManagerNovotel Amsterdam Schiphol Airport