저자극성 침구, 책상, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

요텔에어 암스테르담 스키폴 - 트랜짓 호텔 여행 후기

3 out of 5
요텔에어 암스테르담 스키폴 - 트랜짓 호텔
Vertrekpassage 118, Schiphol

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 573개 이용 후기 중 184개" "
평점 8 - 좋아요. 573개 이용 후기 중 194개" "
평점 6 - 괜찮아요. 573개 이용 후기 중 90개" "
평점 4 - 별로예요. 573개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 573개 이용 후기 중 48개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

MIYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and useful hotel!
2023년 6월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Team 님, 2023년 6월 28일
Dear MiYoung,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Sidonia 님, 2019년 10월 18일
Thank you for your feed back!

6/10 - 괜찮아요

Changbum

좋아요: 청결 상태
공항내에서만이용가능
잠만 잘수 있는 아주 협소한 장소 위치찾기도 힘듬
2019년 1월에 1박 숙박함
답변 제공: Michael 님, 2019년 2월 6일
Thanks for sharing your experience with us.

6/10 - 괜찮아요

lee

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
잠시 쉬는 용도...
공항에 늦게 도착하여 잠시 이용했는데, 캡슐호텔이라 크게 기대는 안했지만 정말 방이 너무 추웠습니다.. 난방 온도를 조절해도 먹히지도 않고 덜덜 떨면서 잤네요ㅠㅜ
2018년 2월에 1박 숙박함
답변 제공: Michael 님, 2018년 3월 29일
Thanks for taking your time in reviewing us. We are sorry to hear that our concept did not meet your requirements.

8/10 - 좋아요

Danelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was very convenient for a 11 hour layover. A little tight on space and hard to get to, but overall a good stay.
2024년 5월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Team 님, 2024년 5월 27일
Dear Danelle,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Got the hotel for my mom, 23 hour layover. Staff was very attentive, but wasn’t super helpful with non English speakers regarding transfers.
2024년 5월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 24일
Dear Sonia,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 - 좋아요

Rezek 님, Bronx

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On the airport
2024년 5월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 24일
Dear Rezek,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

2/10 - 너무 별로예요

Eduardo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not good customer service
2024년 5월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 13일
Dear Eduardo,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

2/10 - 너무 별로예요

Hafizullah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
this place should not be advertised as a hotel it is garbage
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Hafiz,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We would like to get in touch with you and see what could be improved.We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

4/10 - 별로예요

Candice

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It took us forever to find the location and we received several different answers from the airport staff as to where to go. We ended up being told to exit the airport, just to be told we had to go back through. The shower didn’t drain properly and the drain made a loud sucking sound. We couldn’t control our own air temperature and the tv wouldn’t turn on. There was also a very loud noise during the night coming from somewhere.
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Candice,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We would like to get in touch with you and see what could be improved.We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 - 훌륭해요

Jeff

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised. It was quite clean and I got the best sleep I had in months! It is inside security so it reduced time and stress. I love this place. Thank you for a wonderful stay.
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Jeff,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

10/10 - 훌륭해요

Luis Alfonso

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Luis,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 - 좋아요

pierre-yves

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Pierre,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

2/10 - 너무 별로예요

Juan

2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 13일
Dear Juan,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

4/10 - 별로예요

Pavneet

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스
Overall not satisfied
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Team 님, 2024년 4월 23일
Dear Pavneet,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

2/10 - 너무 별로예요

John

2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 13일
Dear John,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 - 훌륭해요

manpreet

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
every is good
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Team 님, 2024년 4월 23일
Dear Manpreet,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 - 훌륭해요

Harvinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent choice for long layover it’s life saver 🙃staff was great and helpful
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Team 님, 2024년 4월 23일
Dear Harvinder,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 - 훌륭해요

Parvinder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They just need to give more time for check out.
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Team 님, 2024년 4월 23일
Dear Parvinder,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

10/10 - 훌륭해요

margaret

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great to be inside airport
2024년 4월에 1박 숙박함
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Margaret,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 - 좋아요

Riccardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Het is een transithotel, bevindt zich in Lounge 2 in de transitzone van de luchthaven Schiphol Airport. Prima ontvangst en uitchecken was vlot en aardige medewerker. Het hotel ligt midden Kamer is een ‘cabine’, met wc en douche achter een glazen wand, het was erg klein en ook behoorlijk benauwd vanwege weinig verlichting. Thermostaat was ingesteld op 18C maar het bleef erg warm. Voor wat ze bieden is het aan de duurde kant. De badkamer was niet echt schoon, water liep slecht weg en föhn en een badmatje ontbraken. Koffie en thee was inbegrepen en aan de balie op te halen. Koffers konden niet mee in de cabine omdat er geen plaats was. Die hebben we voor 9 euro per stuk afgegeven bij de bagageopslag, deze is 24 uur per dag open. Ons vertrek de volgende ochtend was vroeg, omdat we weer opnieuw door de douane moesten zijn we een uur vroeger opgestaan. Concept is aardig, puntjes op de I ontbraken. Prijs voor 2 personen was 180 euro voor 5 uurtjes slapen. We boekten deze overnachting omdat we gestrand waren op Schiphol vanwege onze geannuleerde vlucht, voor een paar € meer slaap je in het Mercure ook achter de douane, maar daar was geen plek.
답변 제공: YOTELAIR Schiphol Crew 님, 2024년 5월 1일
Dear Riccardo,Thank you for the good rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

6/10 - 괜찮아요

Kutlan 님, Bonita Spring

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was not willing to help. We required a wake up call which was desregarded and obviously made a big inconvenience in an airport setting.
2024년 1월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol Crew 님, 2024년 3월 19일
Dear Kutlan,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

2/10 - 너무 별로예요

ALKA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol Crew 님, 2024년 3월 19일
Dear Alka,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 - 훌륭해요

Vicente

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Didn't need to exit the airport to access this hotel. Had a 15hr layover but no access outside the airport. This was a life saver. Shower floor was a little cracked and possibly had water going under. Water also pooled into toilet/sink area. But it was such a minor issue that it didn't bother me. Overall, the stay was nice and convenient.
2024년 1월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol 님, 2024년 3월 19일
Dear Vicente,Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards,

6/10 - 괜찮아요

Thomas

2024년 1월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol Crew 님, 2024년 3월 19일
Dear Thomas,Thank you for taking the time to share your opinion with us.Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily.We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 - 훌륭해요

Chloe

2024년 1월에 1박 숙박함

4/10 - 별로예요

Michael

출장 여행
별로예요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Schiphol Crew 님, 2024년 1월 11일
Dear Michael, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

6/10 - 괜찮아요

Natalia 님, Portland

좋아요: 직원 및 서비스
it was very hard for me to find it. I arrived around midnight, passport control was closed. I had to find somebody to help me to go through the passport control to get to the hotel. The location is not clearly described, it was very hard for me to find the hotel. Since it was after midnight everything was closed, I had to ask a cleaning crew to help me to locate the hotel. It is a nice hotel, but severely overpriced. I was charged $204 for the night for the capsule hotel.
2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Schiphol Crew 님, 2024년 1월 11일
Dear Natalia, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

10/10 - 훌륭해요

Clarence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelle
2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol 님, 2024년 1월 11일
Dear Clarence, Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

8/10 - 좋아요

Lingson

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Crew 님, 2024년 1월 11일
Dear Lingson, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

4/10 - 별로예요

Carolyn

2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Crew 님, 2024년 1월 11일
Dear Carolyn, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

6/10 - 괜찮아요

Dale L

별로예요: 객실의 편안함
Can’t find anything at Sciphol anymore
It was a disaster! First, we couldn’t find the hotel, despite numerous inquiries. Then when we found the hotel, we had to inquire of the front desk how many things worked, lights, bed, etc.
2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Crew 님, 2024년 1월 11일
Dear Dale, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

8/10 - 좋아요

Natallia

2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol 님, 2024년 1월 11일
Dear Natalia, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

2/10 - 너무 별로예요

Paredh

2023년 11월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol Cre 님, 2024년 1월 11일
Dear Paredh, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We have been working with our staff to address these issues, and our staff are doing their best to meet the standards of service that you have come to expect. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

8/10 - 좋아요

carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol 님, 2024년 1월 11일
Dear Carlos, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards

4/10 - 별로예요

Vivian

2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Crew 님, 2024년 1월 11일
Dear Vivian, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

10/10 - 훌륭해요

Magdalena 님, Newport

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great! Loved not having to look for a hotel at 1am. Fresh coffee a big plus. Appreciate late check out. Rolled out of bed and onto the gate.
2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Schiphol Crew 님, 2024년 1월 11일
Dear Magdalena, Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay at the YOTELAIR Amsterdam Schiphol, we hope to see you on your next trip. Kind regards

6/10 - 괜찮아요

Julia

2023년 12월에 1박 숙박함
답변 제공: YOTELAIR Amsterdam Airport Crew 님, 2024년 1월 11일
Dear Julia, Thank you for taking the time to share your opinion with us. Although we would have preferred your experience to be more pleasant, your feedback is very important to us as it helps us to improve our services daily. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve. Kind regards,

8/10 - 좋아요

Christer

2023년 11월에 1박 숙박함

4/10 - 별로예요

Yoann

2023년 11월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 11월 7일
Dear Yoann,Thank you for taking the time to share your review.Although we would have preferred your experience to have been more pleasant, your feedback is very important to us, as it helps us to improve our services on a daily basis.We are working with our staff to improve and offer you the best.Kind regards

10/10 - 훌륭해요

Thomas

2023년 10월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 11월 3일
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good option to long layover inside the airport.
2023년 10월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 10월 31일
Dear guest,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

10/10 - 훌륭해요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 11월 2일
Dear guest,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

6/10 - 괜찮아요

Barry

출장 여행
Not worth the money
2023년 10월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 10월 31일
Dear guest,Thank you for taking the time to share your review.Although we would have preferred your experience to have been more pleasant, your feedback is very important to us, as it helps us to improve our services on a daily basis.We are working with our staff to improve and offer you the best.Kind regards

4/10 - 별로예요

David

2023년 10월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 10월 31일
Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

8/10 - 좋아요

Tom 님, Ulster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower area was not level, water seeped into the toilet area. And the tv did did not work.
2023년 9월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 10월 22일
Dear Tom,Thank you for taking the time to share your opinion with us.We are doing our best with our fix-it team to resolve these issues. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 - 훌륭해요

JOELLEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heading home after a long couple of weeks
Only unfortunate thing is….. took about 45 minutes of walking in circles to find the location. Would have liked a little instruction regarding lights etc as it was pitch dark. Had to find my phone and use the flashlight. A wash cloth would have been handy and the battery on the remote was dead (so no TV). Too exhausted from traveling to go to front desk. All else was good, served my needs. Having to check out at 7am for a 10am flight. A little frustrating.
2023년 10월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 10월 22일
Thank you for taking the time to share your opinion with us.We are doing our best with our fix-it team to resolve these issues. We apologise for any bad experience you may have had, but we guarantee to do our best with our teams to improve.Kind regards

10/10 - 훌륭해요

Alan

2023년 10월에 1박 숙박함
답변 제공: Frontdesk 님, 2023년 11월 9일
Dear Alan,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 10월 22일
Dear William,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards

8/10 - 좋아요

E

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: frontdesk 님, 2023년 10월 22일
Dear E,Thank you for your excellent review of our hotel.You have highlighted the uniqueness of our hotel, convenience and availability!We are delighted that you enjoyed your stay and hope to welcome you back soon!Kind regards