Hoan Kiem 5 Stars Hotels

"Good hotel right in the old quarter, good breakfast and nice rooftop bar and pool."

"The room was tasteful and especially clean. The location was great for our tourism needs. What was unusually impressive was the staff. I rarely comment on my stays. The customer service and helpfulness of the staff is the finest and top notch. Highly recommended. "

"Overall very good,staff very friendly and helpful "

"The property divided into 2 areas. It appears to divided the guests into two unequal groups. One area seems to be much nicer than the other. Not easy to go from one to another."

"The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable."

"Excellent service and beautiful hotel deco. "

"Location by the lake is awesome. Beautiful lobby and artworks throughout. "

"Newly remodeled. Clean and cozy "

"Good, comfortable hotel in a good location. Staff were very pleasant. Public areas on ground floor were fine but not special. "

"The place is perfect for solo travelers. Was initially confused with the building name as "Home Key" is not on google maps. This is actually accomodation by Nyna - situated above Nyna Coffee. Check in process was rather extensive with a whatsapp group set up but the staff were all very responsive. Hopefully, this can be improved to be more seamless for guests. There is flight of stairs to get to the space above and the room is not very sound proof so you can hear people coming up and down the...

"Area is NOT in the Old Quarters despite the description, pin drop, and amenities all saying it is. Hotel staff even added me on WhatsApp before my stay to specifically tell me that it’s not in the Old Quarters and started to get very rude when I confronted them about the scam. Do not book and waste your time here; this place is at least a 20 mins drive from the Old Quarters. "

"Mei was a great host, she was informative and attentive. House was located on the 3rd floor of a hip neighborhood , a lot of cafes and place to eat, overall a very nice stay!"

"One of the best villa have ever stayed. Very warm and welcoming staff. Excellent hospitality. The villa is in the Old Quarter very close to all the attractions in Hanoi. Everything is within one Km radius. The villa is very neat and clean. Highly recommended and will come back soon for sure!"

"We loved the outdoor deck and picnic table. We were two couples. We each got a room that opened to a shared deck. The deck had a washing machine, which was just what we needed at this point in our travels. We enjoyed coffee from Naya downstairs and chilling together on the deck. A/C worked great. Room was large and clean. Will recommend to others!"

"Very friendly staff, basic room but had everything you need, clean and tidy and good value for money considering the central location and the fact this is Old Quarter."

"Unique design, we can spend time resting on the rooftop of the building with a jacuzzi pool. The apartment fully met our needs, the only problem was the stairs"

"It is a safe and comfortable place to stay with privacy. The host was very friendly and always quick to guide us, and responded quickly to our requests as well. I would highly recommend this house if you are traveling for a group because there is a common space. "

"The apartment we got was really nice, especially the big terrace was great and the matrices were very comfortable."

"HOME KEY's place was everything we could have asked for. The location is amazing. It is surrounded by coffee shops, convenient stores and street food vendor. The room itself is perfect for a solo/couple travelers with all of the basics including a washing machine. The AC has heating mode, the room is sparkling clean, and in great shape. "

"Our stay at this accommodation was pleasant overall. The place was nice and neatly kept, offering a comfortable atmosphere for our group of 13. It has everything we needed. However, it's worth noting that it's quite a drive from the Old Quarter, which might be inconvenient for some travelers."