Hoan Kiem, Hanoi hotel rooms at the Independent

"Our family suite was very comfortable, large and luxurious, built in the new wing of the hotel. The staff of the hotel was very friendly and helpful. Especially Jim, at the front desk gave us amazing recommendations for restaurants all of which turned out to be great. The hotel is about a 10 minute walk to the Hoan Kiem lake, just minutes away from the heart of the old quarter. Highly recommended!!!"

"Been to many five star hotels across the world and can say that the customer service provided here was one of the best, if not the best. As soon as we entered the hotel, we were welcomed in such a friendly manner. This was also again provided through out our stay. I will definitely recommend this hotel to any one who is staying at Hanoi. Rooms and breakfast itself was also excellent. Would definitely stay here again! Thank you so much. "

"The staff really knows how to take care of their guests. From the time you arrive they receive you like VIP’s to the day you leave they cater to your every need. The amenities were great, the spa offered good packages, very clean and nicely set up. Cool rooftop bar. But the one thing I enjoyed the most was the amazing breakfast. I got so spoiled, it ruined my experience at the hotels I stayed after."

"The location is superb - right in the middle of the old quarter with all its charm. Walk to everything. Rooftop bar and pool was superb offering amazing skyline views. The spa waa excellent with high quality massage. The breakfast was also very good. The best part was the staff - so caring and attentive. It mase our stay very special. "

"Everything is great. It feels like home. I love to stay here whenever I visit Hanoi. Great team of workforce. Very attentive, considerate, hospitable staff. Particularly Jimmy, Jenny, Grace, Lucy, David, Lily, Kevin, Max and Tommy are Awesome.! Very helpful and caring. Great place to stay."

"The Peridot is beautiful, well situated in the old part of the city and had excellent staff and accommodations. "

"Wonderful hotel, modern and comfortable. Has everything you need. Good location"

"Good hotel"

"We had a wonderful stay with very attentive staff at the hotel. They were so hospitable and thoughtful in their customer service. We enjoyed the spa and the rooftop bar as well. "