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"Even though it’s an older building it’s well kept. Housekeeping is expedient and thorough, toothbrush/soaps/etc came in handy, and MIA at the front desk is the best. Banh My Mama is a popular nearby sandwich shop. Mia can phone in your order so you don’t have to wait in the 30 minute line. She also handled my airport transfers and laundry service that were flawless. Location is 10/10."

"The breakfast was great overall, and it would be even better if each dish had a name label. The staff were truly accommodating and made the experience enjoyable. Our room was spacious and clean, and the receptionist along with the rest of the staff were very polite and helpful throughout our stay. The tours I arranged with them were exceptional and made for an amazing experience. The location is also excellent—close to everything, which made getting around very convenient. "

"Amazing service! Best service I have ever experienced. Would highly recommend. The most welcoming and helpful people at this hotel. You can ask you for anything and they are their to help. Even let us shower after checking out at 7pm since we were taking a night bus"

"Wow! I could go on and on about how wonderful this hotel is. I work with hotels around the world and get to experience some incredible properties. The staff here is truly amazing, they made our stay comfortable, welcomed us and made us fall in love with Vietnam as this was our first stop on our trip. I am truly so thankful we chose this hotel. The rooms are impeccably clean, the breakfast has something for everyone and the pool is a great hideaway from the busy city. If you are considering where to stay there is no need to look any further. We can’t wait to come back. Thank you to all the staff for welcoming us with open arms!"

"The room was pretty basic, but it did the job! The location and the price were great and the staff here were very friendly and helpful! We had an issue come up with our room and they handled it extremely professionally and really took care of us. The laundry service is also pretty affordable and they do a great job!"

"It’s amazing! I had a"

"Excellent hotel. We stayed 3 nights. Perfect location for the sights of Hanoi. Staff did many things over and above expectations. A senior member of the hotel staff took care of many extra things for us, all in perfect English. Rooftop pool and restaurant are excellent. I’ll recommend this hotel to anyone."

"This hotel is in an excellent location. The atmosphere is quite colourful. The rooms are not very big but comfortable a enough. Great value for money. Fairly clean although a bit of noise from next door due to renovations. Above all, the best thing this hotel has is the Staff. 20/10 in customer service. That alone is enough reason to stay here again in the future. Every single staff member were fantastic and there service is hard to beat!"

"Clean room, staff was super helpful and friendly and gave good recommendations "