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"The staff were wonderful and the breakfast had many delicious options. "

"Great hotel nicely designed. Personal was very helpful, breakfast was great, delicious and with a lot of options to choose"

"THE BEST HOTEL TO STAY outstanding staff, good breakfast (has all the nutrients elements of protein, vegetables, fruits and carbs !) Room super clean, big and all the amenities needed. Everything went amazingly well, clear and fast communication with the hotel staff. I had a fantastic stay and got an incredible help to organize my tour to cat Ba and Halong Bay I highly recommend it and will definitely stay again next time in Hanoi "

"The staff were all polite, kind, and went above and beyond our expectations. We will definitely be back at this hotel in the future. "

"Jim and the staff was increíble friendly and helpful during our stay. They help us to book everything we need and provides us with professional advise. They were above and beyond. We forgot a power bank in the hotel and they drove to the train station to give it to us "

"We had a perfect stay at Hanoi Royal Palace hotel. All stuff people are very polite and willing to help a lot. We've interacted mostly with Jimmi and he was very supportive with all our needs, from recommendation of what to see and transportation bookings. Perfect location, near to lots of places were to eat very good and sightseeings. Rooms are cleaned every day. We strongly recommend this hotel! "

"If you want to stay in / close to the Old Quarter, this is a great option. We did the old quarter suite which is at the back of the hotel so slightly quieter. Very convenient and walkable to all areas. "

"Exceptional staff, very personalized experience! "

"Staff helpful, attentive & friendly."