Tay Ho, Hanoi hotel rooms at the Independent

"We recently stayed at L'Hotel and everyone was super warm, welcoming and nice. Excellent customer service from everyone especially Lily, Dulcie, Jolie and the gentlemen at the front desk. The hotel is a cute boutique hotel right in the middle of the old quarter. Location and service can't be beat!"

"This cute little hotel in West Lake is perfect for the weary traveller looking for a little peace away from the Hanoi bustle. Located not far from the lake and within easy walking distance of banks and restaurants, it’s a perfect place to get your bearings upon arrival in Hanoi. Great friendly staff, clean hotel with a great breakfast."

"Staff and its position in Hanoi Old Quarter "

"Breakfast super great! Staff was more than awesome!! Jacob and Mr Happy even invited us our best meal! We had the best time! 10 of 10!!"

"very clean and staff is very polite"

"Location in the old quarter is great. Easy to get around. Great breakfast, staff went out the their way to make sure we had everything we needed including a breakfast pack to travel for the day. Wonderful stay "

" Very convenient. Live up to 5* rating"

"Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent."

" The room, staff, location and the breakfast. The staff are exceptional and go out of their way to make the stay comfortable. My little one got sick -‘d I can’t thank the cleaners enough for changing the sheets and for cleaning up our room a few times. The receptionists even took me to the pharmacy to get some medicines. The restaurant guys brought breakfast to our room for my son and wife. The staff did everything that they could. We are so impressed and happy with the hotel. The breakfast was so good and we really enjoyed it. The location is central and easy for shopping and very close to the riverside if you want to go for a walk. Plenty of Cafés and restaurants. There’s are a couple of roti shops quite close to this hotel (2 mins walk) where they sell hot fresh baked super soft buns that one must try. "