Skip to main content
Aparthotel

Elegant Suites Westlake

5.0 star property
Luxury aparthotel with a full-service spa, 6-minute walk to West Lake

Choose dates to view prices

Travelers find tranquility at Elegant Suites Westlake by West Lake's shores. The property features a quiet garden, playground, spa with restorative treatments, and Camellia restaurant serving meals all day. Nearby attractions: Syrena Shopping Center and Tran Quoc Pagoda.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
The current price is ₩123,901
₩140,504 total
includes taxes & fees
Jan 25 - Jan 26

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, City View

Premium bedding, minibar, in-room safe, desk

Studio, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Garden view

View all photos for Premium Apartment, 1 Bedroom, Garden View

Premium Apartment, 1 Bedroom, Garden View | Premium bedding, minibar, in-room safe, desk

Premium Apartment, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Apartment, 3 Bedrooms, Garden View

In-room dining

Apartment, 3 Bedrooms, Garden View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Washer/dryer
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Washer/dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

You may also like

Ad
Lobby sitting area

The Hanoi Club Hotel & Residences

Tay Ho
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 576 reviews
The Hanoi Club Hotel & Residences
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located on a lake, Elegant Suites Westlake is in Tay Ho, a neighborhood in Hanoi. Tran Quoc Pagoda and Presidential Palace are notable landmarks, and travelers looking to shop may want to visit Syrena Shopping Center and Ta Hien Street. West Lake is another place to visit that comes recommended. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

What's nearby

  • Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!
    West Lake
    5 min walk - 0.5 km
  • Ho Tay Water Park Ferris Wheel in Hanoi, Vietnam
    Ho Tay Water Park
    6 min drive - 2.2 km
  • Syrena Shopping Center
    7 min walk - 0.6 km
  • Trinh Cong Son Walking Street
    4 min drive - 2.2 km
  • Lotte Mall Tay Ho
    6 min drive - 3.3 km

Getting around

  • Hanoi Long Bien Station
    12 min drive
  • Ga Co Loa Station
    15 min drive
  • Noi Bai Intl. Airport (HAN)
    29 min drive

Restaurants

  • Habib
    6 min walk
  • Bahn Mi Belly
    2 min walk
  • Milk & Honey
    6 min walk
  • The Bottle Shop
    4 min walk
  • Bún Chả Vân Quyết
    4 min walk

About this property

Elegant Suites Westlake

Luxury aparthotel with a full-service spa, 6-minute walk to West Lake
Along with a full-service spa, this aparthotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a conference center, spa services, and a business center. Each apartment boasts a jetted tub and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Elegant Suites Westlake offers 135 accommodations with washers/dryers and DVD players. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the aparthotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elegant Spa has 1 treatment room. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Outdoor pool
Fraser Suites Hanoi
  • Pool
  • Kitchen
  • Washer
  • Dryer
9.2 out of 10, Wonderful, 247 reviews
The price is ₩128,826
₩146,089 total
includes taxes & fees
Jan 30 - Jan 31
Fraser Suites Hanoi
Compare similar properties

Property amenities

Pool/Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Reflexology
  • Sauna
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)

Family friendly

  • Children's pool
  • Free crib
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • 2 bars/lounges
  • A restaurant
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Conference center
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • On a lake

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 135 units
  • 16 floors
  • Banquet hall
  • Built in 2013
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Does Elegant Suites Westlake have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Elegant Suites Westlake?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on Jan 25, 2026 start from ₩123,901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elegant Suites Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Elegant Suites Westlake?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Elegant Suites Westlake?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Elegant Suites Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Elegant Suites Westlake located?

Located in Tay Ho, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Tran Quoc Pagoda and Presidential Palace are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Elegant Suites Westlake Reviews

9.2

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 418 out of 637 reviews
Rating 8 - Good. 161 out of 637 reviews
Rating 6 - Okay. 42 out of 637 reviews
Rating 4 - Poor. 9 out of 637 reviews
Rating 2 - Terrible. 7 out of 637 reviews

Reviews

10/10 Excellent

Lithesh

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were extremely helpful and accommodating. The room itself was very clean and well maintained with adequate ammenties.
Stayed 7 nights in Dec 2025

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a very nice stay at Elegant Suites Westlake. It’s a clean , well maintenance hotel with impressive breakfast. Kevin, Adam and all the rest of the staff were friendly, helpful and professional. I highly recommend this hotel to anyone who wants to stay in Westlake area in Hanoi.
Stayed 8 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed at Elegant Suites for many years now and if anything it continues to improve. The facilities including restaurant, gym, swimming pool and spa are uniformly excellent. The gardens are beautiful and Jenny and all of the staff cannot do enough to assist with any query or request. Obviously there is a lot of construction work presently underway in the local area but Elegant Suites is an Oasis from all all of that and once inside the complex you would hardly know. I would not stay anywhere else in Hanoi and unreservedly recommend. James Collins
Stayed 6 nights in Dec 2025

10/10 Excellent

Sota

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice n clean with a big swimming pool
Stayed 1 night in Sep 2025

10/10 Excellent

Tee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff, great customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, communication
My stay at Elegant Suites was great. Only stayed one night but the service I received was exceptional. The staff helped with a very late check in. Special mention to Adam for the local knowledge and helping me with my taxi transfer between hotels. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne

Great place. Large rooms and beautiful facilities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great customer service and awesome breakfast buffet. Amenities were great and staff was exceptional.
Stayed 14 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Check In Good, Staff friendly, Room is big and clean. Breakfast is good, Housekeeping is really good. Location is also good. Only issue is upper-level construction that starts at 9AM.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Outside of the old town with its own vibe. Great restaurants, lovely area to walk but a quick ride to the old quarter. Beautiful large rooms and apartments with a fantastic pool. Staff is amazing and very attentive. Great breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, room comfort, communication
We used the gym and the pool and ate at the breakfast buffet. Our three bedroom apartment was on the 8th floor, overlooking the beautiful full size pool and landscaping, with views of the lake in the distance. We made a pot of tea and sat on the balcony most mornings. It was just lovely. The dining table was full size with seating for six. We had plenty of room to play board games. There is a TV in the living room, but not in the bedrooms. The location is great, although there is massive construction going on across the street. We did not hear any construction noise in the apartment.
Poll, view from the balcony
Primary king size bedroom
Primary bath with soaking tub
Balcony view
Stayed 4 nights in Oct 2025

10/10 Excellent

nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! Clean and comfortable room, delicious breakfast, accommodating staff! Would absolutely return to this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Raman

Liked: Cleanliness, room comfort, communication

Terrific Stay in Hanoi

We had a wonderful stay at Elegant Suites. The room was excellent with an incredible view of the lake. We had 2 bedrooms, 2 bathrooms and a small kitchen. Breakfast was great. Staff was amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bal

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay. Excellent staff; professional and very helpful.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed here for one night on our way home. The staff was exceptional, very helpful and made sure we had everything we needed to get to the airport early the next morning. Including coffee to go!
Stayed 1 night in Mar 2025

10/10 Excellent

Brock

Liked: Cleanliness, property conditions & facilities, communication
Great property and staff
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
I appreciate the services here. Staff were very helpful.
Stayed 4 nights in Feb 2025

8/10 Good

Ying Ding

Liked: Cleanliness, room comfort, communication

Value for the money hotel to stay

Hotel staff are excellent. Rooms are nice & comfortable.
Stayed 4 nights in Apr 2024

6/10 Okay

Murugananth

Liked: Cleanliness, property conditions & facilities, communication
Quiet, safe, many amenities around.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sanjay

Liked: Cleanliness, property conditions & facilities, communication
Very clean and modern apartments. Everything is provided for. The pool, breakfast, front desk all excellent. We loved the spa massages. Very good therapists. Great to be away from the hustle and bustle but easy to get grab to go to old quarter. Overall a lovely stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an outstang hotel service perfect very helpfull
Stayed 3 nights in Sep 2023

10/10 Excellent

Kathlyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tay Ho is a great neighborhood. Close to the airport and lots of great little bars and restaurants (Vietnamese and other global treats). The staff at Elegant Suites were professional, kind and helpful. We will definitely return when we head back to Hanoi.
Stayed 1 night in Dec 2023

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is clean ,elegant design just like it’s named ,beautiful view from our suites . The staffs are friendly, helpful and respectful. I feel very safe here , love the breakfast buffet, gym. I definitely come back whenever I visit Ha Noi again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Manu

Liked: Cleanliness, room comfort, communication

Loved it

Lovely hotel out of the hustle and bustle with just a $4 Aud grab to old town. Massive rooms like being at home. We checked out late and sat around the pool before heading to the train station. Highly recommend
Stayed 2 nights in Jul 2024