외관

JW 메리엇 애너하임 리조트 여행 후기

4.5 out of 5
JW 메리엇 애너하임 리조트
1775 SOUTH CLEMENTINE ST, Anaheim, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1319개 이용 후기 중 914개" "
평점 8 - 좋아요. 1319개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 1319개 이용 후기 중 85개" "
평점 4 - 별로예요. 1319개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1319개 이용 후기 중 43개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

joohan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
매우 조용하고 깨끗함 근처에 식당이 많아 편리하나 셀프파킹이 안되서 발렛파킹비가 너무 비쌈
2023년 12월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 12월 30일
Dear Joohan, Thank you for choosing JW Marriott, Anaheim Resort, and for your kind review. We are pleased that our modern luxurious resort in Anaheim, along with its proximity to various dining outlets, enhanced your overall experience. We value all of your feedback, including the insights that would have advanced your visit with us. Thank you for being our guest, and we hope to have the pleasure of welcoming you again soon. Wishing you a delightful holiday season and a Happy New Year!All the best,Katy MontoyaFront Office Manager

10/10 - 훌륭해요

daehee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked a lot. But cleaning services came pretty late.
2023년 11월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 11월 15일
Dear Daehee, Thank you for being our guest and for the high rating. We are glad that your overall stay was well-balanced. However, we are sorry for the inconvenience you had with our housekeeping service. We will share your feedback with the appropriate team and ensure this is not repeated. Thank you for choosing JW Marriott, Anaheim Resort; we hope to have the opportunity to accommodate you again soon.All the best,Katy Montoya

10/10 - 훌륭해요

Jinyoung

2023년 9월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 8일
Dear Jinyoung, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at JW Marriott, Anaheim Resort look forward to your next visit.All the best,Katy Montoya,Front Office Manager

6/10 - 괜찮아요

Soomi

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋은호텔
위치나 시설이 매우 훌륭합니다. 디즈니랜드를 이용하기엔 최고의 호텔입니다. 다만, 체크아웃할때 이메일로 statement를 요청했는데 메일이 안와서 또 연락했는데도 답변이 없네요. 신용카드는 첫날 400불을 홀드하던데 업데이트도 없고요^^. 물론 정리해줄건 알지만, 내역서는 바로 보내는게 맞지않을지 아쉽네요.
2023년 4월에 4박 숙박함
답변 제공: Front Office Manager 님, 2023년 4월 13일
Dear Soomi, Thank you for choosing us for your visit to the area and for letting us know our location was perfect for your needs. However, we sincerely apologize that you have not yet received your invoice for the stay. We are grateful for your thoughts on this matter and also for your patience. You have our assurance that we will address your comments appropriately.All the best,Katy Montoya, Front Office Manager

10/10 - 훌륭해요

Jin kyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 4박 숙박함
답변 제공: Resident Manager 님, 2022년 7월 18일
Dear Jin, thank you for the perfect rating. We are glad you had a wonderful time at JW Marriott, Anaheim Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. All the best, Matthew Harrison, Resident Manager

10/10 - 훌륭해요

SEUNG WOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Tiera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay. Very nice property.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Jim 님, Vancouver

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The JW Marriott Anaheim Resort impressed! Immaculately clean rooms and exceptional staff made our stay truly luxurious. From helping hands to friendly smiles, their service was top-notch. Perfect for a relaxing escape after a fun day at Disneyland!
2024년 5월에 6박 숙박함
답변 제공: Director 님, 2024년 5월 27일
Dear Jim, Thank you for choosing JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad to hear that our resort exceeded your expectations. We understand the importance of details that make up a significant stay and are happy knowing our pristine accommodations and authentic, inspiring service, enhanced your visit with us. We look forward to your return to provide even more captivating experiences tailored just for you.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely exceptional!
2024년 5월에 6박 숙박함
답변 제공: Director 님, 2024년 5월 26일
Dear Christine, Thank you for being our guest at JW Marriott, Anaheim Resort. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us. Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with them. We appreciate the review and look forward to hosting you again.All the best,Jovani Guzman,Director

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2024년 5월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 25일
Dear David, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our resort which is designed to uplift the soul and enrich the body, spirit, and mind. It was a pleasure hosting you, and we hope to see you again soon.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Kasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Director 님, 2024년 5월 24일
Dear Kasha, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott, Anaheim Resort for another spectacular escape.All the best,Jovani Guzman,Director

6/10 - 괜찮아요

Jimmy

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking distance.
2024년 5월에 1박 숙박함
답변 제공: Director 님, 2024년 5월 23일
Dear Jimmy, Thank you for choosing our hotel for your visit to Anaheim. While we are glad you were satisfied with many aspects of your stay, we regret the inconvenience you had with our parking. We are continually striving to improve our services and guest experiences, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Director 님, 2024년 5월 24일
Dear Ruben, We are grateful for your generous rating. At JW Marriott, Anaheim Resort, we strive to create a serene haven that elevates your stay to extraordinary. It was our pleasure to have provided you with a personalized and distinctly elevated visit. We look forward to your return to provide even more captivating experiences tailored just for you.All the best,Jovani Guzman,Director

8/10 - 좋아요

LINDA 님, Parksville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. A bit chaotic to get our room, but once we got situated, if was great. Lobby bar is great!
2024년 4월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 23일
Dear Linda, Thank you for the kind review. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. We appreciate you choosing JW Marriott, Anaheim Resort; we hope to have the opportunity to accommodate you again soon.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

PARAS 님, Ahmedabad

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice palace
2024년 5월에 2박 숙박함
답변 제공: Director 님, 2024년 5월 20일
Dear Paras, Thank you for choosing JW Marriott, Anaheim Resort, and for the warm compliment. We are glad you enjoyed your stay with us at our modern luxurious resort here in Anaheim, designed to uplift the soul and enrich the body, spirit, and mind. We hope to welcome you again soon.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Stacey 님, Phiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a great location. Rooms are quiet and so comfortable. Staff is incredibly friendly. Great hotel.
2024년 5월에 1박 숙박함
답변 제공: Director 님, 2024년 5월 20일
Dear Stacey, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our resort. We understand the importance of details that make up a significant stay and are happy knowing our comfortable accommodations and excellent location, enhanced your visit with us. It was a pleasure hosting you, and we hope to see you again soon.All the best,Jovani Guzman,Director

2/10 - 너무 별로예요

Dylan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
El cuarto sucio tivieron que cambiar el filtro del aire por que apestaba, tuve que pagar mas de 350 dlls en cargos ocultos y su estacionamiento lo cobran en 65 dlls el dia es una esyafa total el hotel hay muchos otros a mejor precio y mejores por la zona
2024년 5월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 17일
Dear Dylan, Thank you for your review. We sincerely apologize for the issues you experienced in your room and for the inconvenience they caused. Our goal is to provide welcoming accommodations with attention to craft and detail; therefore, we are disappointed that we did not meet these expectations during your visit. Furthermore, we regret your disappointment with our parking cost and the additional charges on your overall stay. While we strive to make all fees transparent during the booking process, your feedback highlights the importance of continuously enhancing our communication, and we will share your comments appropriately. We hope you will consider staying with us again; we would welcome the opportunity to restore your confidence in our resort.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Manjot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 17일
Dear Manjot, Thank you for the outstanding rating. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott, Anaheim Resort; we hope to have the opportunity to accommodate you again soon.All the best,Jovani Guzman,Director

8/10 - 좋아요

Niki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came for Disneyland and it was a very convenient distance from the park. Staff was very friendly and accommodating.
2024년 5월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 15일
Dear Niki, Thank you for choosing JW Marriott, Anaheim Resort, for your recent stay. We are delighted to hear you loved our outstanding associates and that we provided you with inspiring, modern luxury during your visit to Disneyland. We look forward to welcoming you again the next time you return to the area.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Abigail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely coming back
2024년 5월에 1박 숙박함
답변 제공: Director 님, 2024년 5월 13일
Dear Abigail, Thank you for your fantastic rating. We are delighted to know you loved every aspect of our hotel. We look forward to welcoming you back to JW Marriott, Anaheim Resort.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Property to stay at while visiting Disneyland
2024년 5월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 21일
Dear Anthony, Thank you for choosing JW Marriott, Anaheim Resort, for your visit. We are delighted to hear you enjoyed our resort and that we provided you with inspiring, modern luxury during your visit to Disneyland. It is lovely to read about the unforgettable memories you made here in Anaheim and that we could play a memorable part in your vacation.We look forward to welcoming you again on your next visit to the area.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Joy Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. The staff was great and the valets where all very welcoming.
2024년 4월에 4박 숙박함
답변 제공: Director 님, 2024년 5월 10일
Dear Mr. Lee, Hearing about your exceptional experience with our staff brings us great joy. We pride ourselves on our attentive and caring team, and your feedback affirms our commitment to hospitality. JW Marriott, Anaheim Resort looks forward to your return for another extraordinary stay.All the best,Jovani GuzmanDirector

2/10 - 너무 별로예요

Emily

2024년 4월에 5박 숙박함
답변 제공: Director 님, 2024년 5월 23일
Dear Emily, Thank you for choosing our resort and taking the time to rate your stay. We regret not meeting your expectations. It is always our passion to provide enriching experiences with attention to craft and detail. We want to extend our apologies for not doing so during your time with us. We hope to have another chance to provide you with the enriching visit you deserve. All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great thank you again
2024년 5월에 2박 숙박함
답변 제공: Director 님, 2024년 5월 6일
Dear Sergio, It was a pleasure receiving your fantastic rating for JW Marriott, Anaheim Resort. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Director 님, 2024년 5월 6일
Dear Amanda, We are thrilled you had an excellent stay at JW Marriott, Anaheim Resort, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.All the best,Jovani GuzmanDirector

8/10 - 좋아요

Fernando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Unfortunately the room wasn’t ready until 06:30 pm and no late check out. Even though the room took way too long to get the 1st night.
2024년 5월에 1박 숙박함
답변 제공: Director 님, 2024년 5월 3일
Dear Fernando, Thank you for choosing to stay with us. We appreciate your compliments about our property. However, we sincerely apologize for the inconvenience and frustration you experienced due to your room not being available upon your arrival. It is certainly not the kind of experience we strive to provide our valued guests. We understand the importance of a smooth check-in process, and we regret that this was not your experience. We will address the issue to prevent similar situations from occurring in the future. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless experience we are known forAll the best,Jovani Guzman,Director

2/10 - 너무 별로예요

Luis

No respetaron mi reservacion y termine pagando por una nueva reservacios $600dls
2024년 3월에 1박 숙박함
답변 제공: Director 님, 2024년 5월 4일
Dear Luis, Thank you for choosing us. We certainly regret the issues you encountered with your reservations which led to a disappointing stay. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

jeronimo lopez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien, excepto el personal del valet parking que le dio un golpe y rayón a mi auto .
2024년 4월에 8박 숙박함
답변 제공: Director 님, 2024년 5월 7일
Dear Mr. Lopez, Thank you for choosing us for your visit to Anaheim. It is great to read that you enjoyed your overall time with us. However, we apologize for the valet issues you encountered during your stay. We value your perspective and take all guest comments seriously. Your input is appreciated, and we will review your concerns accordingly.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Thi

2024년 4월에 6박 숙박함
답변 제공: Director 님, 2024년 5월 19일
Dear Thi, Thank you for choosing to stay with us at JW Marriott, Anaheim Resort, and for taking the time to post a generous rating. We enjoy learning when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to Anaheim.All the best,Jovani Guzman,Director

2/10 - 너무 별로예요

kamajit

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I wouldn’t not stay here rooms services was not picking up my phone. I had to walk down to receptionist to get everything done. Will I stay here ? No you better off finding somthing else than this place. When we entered are room no soap no brushes no coffee mugs I had to literally go down and get them in bag all this should be put in room before guest arrived.
2024년 4월에 2박 숙박함
답변 제공: Director 님, 2024년 4월 29일
Dear Kamajit, Thank you for choosing us for your recent visit. We want our guests to experience genuine, attentive, and warm service throughout their stay; therefore, we apologize that our associates were not responsive to your calls and that you were disappointed with the lack of amenities in your room. We are grateful for your feedback, and we have shared your concerns with the appropriate individuals to ensure this is not repeated. We hope you will reconsider us so that we can provide you with the attentive hospitality for which we are known.All the best,Jovani GuzmanDirector

8/10 - 좋아요

Deepak 님, FREMONT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed the stay here barring couple of minor problems.
2024년 4월에 3박 숙박함
답변 제공: Director 님, 2024년 4월 28일
Dear Deepak, Thank you for being our guest at JW Marriott, Anaheim Resort, and for taking the time to share your comments. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations in some areas. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

heather

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Director 님, 2024년 4월 24일
Dear Heather, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott, Anaheim Resort for another spectacular escape.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Liliana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly.
2024년 4월에 1박 숙박함
답변 제공: Director 님, 2024년 4월 22일
Dear Liliana, We are so pleased to know our associates made your experience at JW Marriott, Anaheim Resort, memorable. Our team's dedication to extraordinary hospitality and warmth is invaluable. Thank you for your kind words, and we look forward to making your next visit just as special.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Kai Ming

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 4월에 6박 숙박함
답변 제공: Director 님, 2024년 4월 22일
Dear Mr. Ming, We are so pleased you had an enjoyable experience during your time with us. It’s our priority to offer a tranquil and uplifting escape, and we are glad to have achieved this for you. We look forward to your return to JW Marriott, Anaheim Resort.All the best,Jovani Guzman,Director

6/10 - 괜찮아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스
Everything was great besides the pool being on the wrong side of the building. Full shade by 2 pm when we were there. Also, the pool was not heated even though they claim it is.
2024년 3월에 4박 숙박함
답변 제공: Director 님, 2024년 4월 19일
Dear Jeffrey, Thank you for being our guest and for taking the time to share your comments. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations with regard to the pool. We want to extend our apologies for any inconvenience caused, and we will share your comments with our team as we are continually looking for ways to elevate our guest experience on all levels. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

PABLO JESUS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo es perfecto! Lo único que podrían mejorar son colchones y almohadas muy delgadas y usadas.
2024년 4월에 5박 숙박함
답변 제공: Director 님, 2024년 4월 18일
Dear Mr. Jesus, Thank you for being our guest and for your high rating. We are glad you enjoyed most aspects of your visit. However, we have noted your comments regarding the bedding. We will share your comments with appropriate individuals to enhance our guest experience. It was our privilege hosting you, and we look forward to seeing you at JW Marriott, Anaheim Resort again soon.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

RAMON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente hotel ! Muy bien ubicado, la atención, habitaciones y comida de primera.
2024년 4월에 4박 숙박함
답변 제공: Director 님, 2024년 4월 17일
Dear Ramon, Thank you for being our guest at JW Marriott, Anaheim Resort. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us, especially our convenient location and inspired service. It is also great to hear that you highlighted our pristine rooms and epicurean delights as well. We appreciate the review and look forward to having you as our guest again.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

William Wei-Lun

2024년 4월에 3박 숙박함
답변 제공: Director 님, 2024년 5월 2일
Dear Mr. Wei-Lun, Thank you for staying with us and your gracious rating. On behalf of all of us at JW Marriott, Anaheim Resort we would like to invite you for another outstanding visit.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Tong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this place
2024년 3월에 4박 숙박함
답변 제공: Director 님, 2024년 4월 11일
Dear Tong, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our Anaheim. We look forward to your next visit to JW Marriott, Anaheim.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Smriti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place!
2024년 4월에 4박 숙박함
답변 제공: Director 님, 2024년 4월 11일
Dear Smriti, Thank you for your generous feedback and for choosing to stay with us. We are delighted to know we could contribute to a moment of tranquility and well-being during your travels. Your satisfaction is our greatest reward. We look forward to welcoming you back to JW Marriott, Anaheim Resort for another exceptional and revitalizing experience.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotel stays I have ever had! The customer service was above and beyond! Loved that it was walking distance to the park. The restaurants in the hotel were also phenomenal! Will definitely be staying at this property again on our next trip!
2024년 1월에 3박 숙박함
답변 제공: Director 님, 2024년 4월 10일
Dear Ashley, Thank you for the outstanding review. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. It is also nice that you loved our perfect location and in-house restaurants. Thank you once more for choosing JW Marriott, Anaheim Resort; we look forward to having the opportunity to accommodate you again soon.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Saul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Director 님, 2024년 4월 9일
Dear Saul, We are delighted you had an outstanding stay at JW Marriott, Anaheim Resort, and that you loved all aspects of our resort. Thank you for the excellent rating, and we look forward to hosting you again soon.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful roof top garden! Staff are exceptionally kind and helpful.
2024년 4월에 5박 숙박함
답변 제공: Director 님, 2024년 4월 8일
Dear Michelle, Thank you for the generous review. We enjoy hearing from our guests and are pleased we exceeded your expectations. We appreciate you mentioning how much you loved our Secret Butterfly Garden and Digital Forest as well as our outstanding associates. It was our pleasure serving you at JW Marriott, Anaheim Resort, and we look forward to your next visit. All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Noemi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Director 님, 2024년 4월 9일
Dear Noemi, Thank you for your exceptional rating. Your recognition is a testament to our commitment to nurturing environments and elevated moments. At JW Marriott, Anaheim Resort, your well-being is our highest mission, and we are delighted to have been a part of your journey. We warmly invite you back to continue enjoying all that Anaheim has to offer.All the best,Jovani GuzmanDirector

10/10 - 훌륭해요

Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
By far the best customer service experience I’ve had in a long time. Not a days seems like no one is willing to help but ALL staff members at this location when above and beyond to make out as memorable stay. Will definitely be coming back soon. Thank you.
2024년 4월에 1박 숙박함
답변 제공: Director 님, 2024년 4월 8일
Dear Adrian, Thank you for the outstanding review. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. It is so wonderful to know you loved our perfect location. Thank you also for choosing JW Marriott, Anaheim Resort; we look forward to having the opportunity to accommodate you again soon.All the best,Jovani GuzmanDirector

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 편의 시설/서비스
I like the lounge area, so convenient. 20 minutes to get to Disney, walking,
2024년 3월에 3박 숙박함
답변 제공: Director 님, 2024년 4월 7일
Dear Michelle, Thank you for choosing JW Marriott, Anaheim Resort, and for the kind review. We are glad to hear our optimal location and lounge area added to the enjoyment of your visit. We hope to welcome you again soon.All the best,Jovani Guzman,Director

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Director 님, 2024년 4월 7일
Dear Cindy, Thank you for sharing the nice rating about your experience at JW Marriott, Anaheim Resort. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a walking distance ( 20 minutes) from Disneyland. I love the lounge area. The room service late at night is great.
2024년 3월에 1박 숙박함
답변 제공: Director 님, 2024년 4월 4일
Dear Michelle, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our resort. It is great to know you were pleased with our dynamic location, lounge area, and in-room dining. Our resort is designed to uplift the soul and enrich the body, spirit, and mind. It was a pleasure hosting your visit, and we look forward to seeing you again soon.All the best,Jovani GuzmanDirector

8/10 - 좋아요

Natali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is in a good area. It’s very quiet. The 3 young men were welcoming, nice and very helpful as I arrived.
2024년 4월에 2박 숙박함
답변 제공: Director 님, 2024년 4월 5일
Dear Natali, Thank you for choosing JW Marriott, Anaheim Resort, and for the kind review. We are glad you were pleased with our location and our cordial team members. We value your business and hope to welcome you again soon.All the best,Jovani Guzman,Director

10/10 - 훌륭해요

William 님, Edmonton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large room with 4 pcs bath. 15 min walk to DLR
2024년 3월에 4박 숙박함
답변 제공: Director 님, 2024년 4월 2일
Dear William, Thank you for sharing about your stay at JW Marriott, Anaheim Resort. We appreciate the generous remarks and are glad you enjoyed our resort. We are happy knowing our spacious accommodations and the convenience of our location, enhanced your visit with us. It was a pleasure hosting you, and we hope to see you again soon.All the best,Jovani Guzman,Director