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"Friendly staff. Great location. Convenient and easy shuttle"

"24/7 room service would be great"

"Food was great, the staff was great, no bell hop or assistance with luggage, the rooms, bathrooms, buses are very out dated. But would not recommend unless you want a castle experience. "

"Breakfast was the best ive had"

"Rooms were updated years ago and could use a refresh, our bathroom door was broken, the stairs for access were cracked and one was dangerous but not marked out of service. The grab and go area is nice and convenient for people on the go "

"Lovely view, friendly staff, comfortable bed and pillows "

"I booked this hotel because of the multiple hot tubs that they listed. I even called the property before booking to make sure that the hot tubs were in working condition. Of course, only one whole hot tub was open and it was freezing cold. There were lots of people at the pool that day and everyone was frustrated! Also upon arriving, I noticed our room was a little warm, but we set the air conditioning and left to go exploring and did not come back until past 9 PM. The room was still warm and we noticed that in the middle of the night the thermostat reset back up to a higher temperature. I told them about this the next day and had to ask multiple times for someone to come fix the air conditioning. I was also told upon leaving by the manager Rajiv that I would receive one night refund and then they never gave it! They won't return any calls or help resolve the issue. Completely ridiculous as a Hilton member, I am so disappointed."

"Menu has room for improvements"

"Pool was clean, Staff is polite and helpful and the rooms are comfortable and clean."