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"This the the second time I’ve stayed at Lotte Hotel in Seoul and it will definitely not be the last. The hotel staff are very helpful, very kind and friendly. Its location is very convenient with access to public transportation and walking distance to popular areas Myeongdong and Namdaemun. I shall definitely book a stay at this hotel when I visit Seoul again."

"Excellent hotel! Clean and staff was super friendly and extra helpful with all our needs. Location is also perfect! Had the best stay! Thank you Flora! "

"Everything was great from the time of arrival until check-out."

"Excellent stay at Botanik Sewoon Hotel Myeongdong. The location is very convenient, close to Myeongdong, public transport, and key attractions. Rooms are modern, clean, and comfortable, with great views from higher floors. Breakfast was great, and the internet service was excellent. Staff are professional and helpful, making the overall experience smooth and hassle-free. Highly recommended."

"Room is clean but not a 5 star experience. Amenities are limited and it didn’t feel luxurious staying here. The property however is just a short walk to the subway station and is convenient to other popular areas in Seoul. "

"Amazing experience shopping and access to the lotte world adventure park. Did not like how they had a Hello Kitty experience in the hotel and they don’t reserve any seats for hotel guests. Considering how much we pay for the experience and stay… "

"Pros: Generally a nice stay with clean rooms. Staff were kind and helpful. Luggage storage in the lobby was awesome because they had lockers. Cons: Pillows were a bit hard and the drain made a lot of noise (mildly disruptive while sleeping). Lots of options for breakfast but the food was a little bit more cafeteria vibes than boutique hotel vibes."

"room we got was big and nice. The room cleaning staff did a thorough job with cleaning our room and making our beds. They always changed the bed sheets at room cleaning. The lobby staff was also nice and helpful. Location was convenient, close to subway station. We would stay here again."

"We stayed in one of their larger room for a family of four. Staff went above and beyond to make sure our stay was comfortable. Can not ask for better service. The staffs all spoke english which made it easy to communicate. From our own personal experience with the hotel, we would definitely stay here again. Thank you, Westin Josun hotel for the wonderful experience."