Appin, Scotland hotel rooms at the Freetobook

"I have to rate this property a 1 star due to fraudulant charge to my credit card. Despite having prepaid for my hotel stay through expedia, the hotel charged my card for two two zero pounds. I did not incur any incidentals so there is no justification for any charge, nor was I informed at checkout that they had used my card details to make the charge otherwise we could have corrected it then and there. I contacted the hotel by email - no response. I tried contacting them multiple times by phone over the course of 3 hours today and no answer. I therefore had to go to the next step and contact my credit card company to issue a chargeback for that two two zero pounds charge reporting it as fraud. It's a shame - i've stayed at this property multiple times as I travel to Oban twice a year for work. I tried resolving with the hotel directly - so the best I can say at this point is... I tried."

"It's quite a bit worn and in need of refurbishment but it's not bad. Very clean, very friendly helpful staff. Could do with new mattresses as they are a bit worn out. Swimming pool jacuzzi and sauna all five stars."

"Very friendly staff in reception gave a great welcome to a very clean and well stocked room although no Yorkshire tea 😮. Bed was comfy and there was a great shower, much needed after a day in the hills. My only gripe is when you switch off the lights you realise that the mighty eye of Sauron is still burning away. The fire exit light in the room entrance is way too bright. People had obviously tried to reduce it (mine had a fetching Mr Bump sticker over it) but the light just still comes through as if it’s part of the hadron collider. Otherwise…a great stay!!"

"Super cozy. Restaurant right on site with delicious breakfast. Close to Ben Nevis for hiking and downtown for shopping. Two supermarkets right there. And the train pretty much stops at the door."

"Enjoyed our stay but could've been better if there was some entertainment during one or two evenings."

"Front desk staff is rude and you do their entire job on an iPad. Construction is extremely intrusive. "

"Pillows are really bad, one bed light was broken and just hanging, bathroom mirror was aimed at the floor and wouldn’t stay up, towel heater barely warm in parts. Hallway had a musty smell, not as strong in the room. "

"The cleanliness of the shower was questionable- it may just have been old. Staff were friendly and our dinner was adequate."

"Service was amazing! Pool, hottub, reataurant/food perfect!"