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"All the staff were excellent, extremely good service. The location is great, it's closed to most of the attraction in the city centre. I would highly recommend this hotel to those who are planning to go to Edinburgh."

"Location was excellent. Very close to Victoria street. Great access to the castle, royal mile and restaurants in Grassmarket. Room was just okay, the floor was so loud you could hear everyone walking by and if your partner went to the restroom. The shower had a small glass half door so water got all over the floor when taking a shower. The pool and sauna was a nice add. The room view I purchased didn’t look like the picture. Had very large windows and the room we had just had one smaller window, you could see the castle just not as pictured in the room we were given. You can’t control the temperature of the room so that was a downside. They provide a small fan but sometimes it got really hot. Didn’t eat at the hotel so no opinions of the options. "

"The staff on reception was friendly but food not state which floor our room was on. There wasn’t a welcome pack in the room so we had no idea when breakfast was. How to operate the heater/air conditioning. Tv The room was clean but basic. For a king size room I was not impressed. The bed moved when you sat on it. That was awful! The shower room was small. The air conditioning in the shower room didn’t work, Everything got moist with the steam. The coffee and tea provided in the room was foul. The parking is under the hotel. £18 a day paid in advance although we left by 8 a.m on the third day. The lift service can be accessed from the car park giving access to all floors. Ideal for easy access to the hotel. The hotel restaurant has excellent staff and chefs. The breakfast was buffet or you could order from the à la carte menu at extra cost. I have lactose intolerance and they catered to my needs in a friendly efficient manner. That was the highlight of the stay. I have stayed in the hotel a couple of times . On this occasion I am considering perhaps I should find another hotel for my next stay in Glasgow."

"Muy bueno el lugar, la ubicación, solo que no entiendo cómo una habitación no tenga ventana. Increíble Lo demás exelente"

"Yes"

"Grounds are lovely, great location, food is great."

"The room was a bit dusty, and the Chromecast wasn't working. I asked the staff for help, but they didn't seem particularly bothered or forthcoming. The hotel itself is lovely, though, as previous reviews have mentioned, the staff let it down a bit."

"Great location next to St Giles' Cathedral, staff all really friendly and helpful. Nice surprise that there was no charge for storing my bag on the day I checked out! Would happily stay again next time I'm in Edinburgh."

"Clean rooms comfortable beds nice restaurant area"