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"They do not have a loading and unloading zone like most hotels, which makes getting your suitcases in and out of the hotel difficult and the parking spots are so narrow that even my compact car had trouble opening the doors on both sides to get in and out of the car. The staff was not helpful with this and overall were unable to answer my questions in a way that made sense. Worst of all, after a long day of traveling I was looking forward to getting into the hot tub but, unlike most hotels I've stayed at, this one closes their hot tub at 9pm and doesn't let anyone in past 8pm. So, I never got to use the hot tub because I couldn't get back to the hotel and into the hot tub or pool by 8pm after eating dinner. The amenities are useless if they aren't available during the times most people want them."

"Clean with all the bits you need"

"Nice hotel"

"Before checking in the hotel reached out and asked if I had any special requests or if there was anything I wanted them to know, so I mentioned that my wife and I were celebrating our 12th anniversary and not only did they left us a tray with chocolate and berries but the gave us a complimentary upgrade to a castle view room and it was beautiful, the staff was so nice and helpful that when I go back to Edinburgh I will definitely stay here again, and not to mention the location was amazing."

"Breakfast was excellent as were reception staff and cleaning staff. Had one issue with barman who refused to let one of our party drink his pint in the bar . "

"Nice hotel in Grassmarket."

"Location is brilliant for anyone flying from Glasgow airport especially with an early morning flight."

"So amazing! Rooms were clean and showers had no shortage of hot water. Amazing location as well. Would 100% stay again!"

"Staff were very friendly and helpful"