“Recently refurbished location. Clean and well-kept room, numerous accessories and services provided to the customer, such as welcome snacks and complimentary water, and Rituals branded soap and shampoo. Welcoming, charming and friendly staff. They have come to meet all our needs and requirements, including food allergies and intolerance. A great overhaul experience. Highly recommended”
“One of the best hotels in Derry as it is top notch hospitality in a perfect location for walking the walls and exploring the city. We enjoyed all the good treatment and the pub recommendations on Waterloo St.”
“Needed somewhere in Derry for a few days whilst visiting family.
Very pleased that I found the snug, quiet, clean , comfortable with absolutely everything you would need for a stay in Derry.
Spacious lounge, comfortable bed and a well equipped little kitchen complete with some cereals and coffee and some milk in the fridge.
Absolutely top of my list for my next visit to the city.”
“Finding the hotel was easy and the location is perfect for restaurants, bars, shopping, and tourism generally. Parking was easy and the car park was safe and secure. Our welcome was warm, personable, efficient and informative. The room was comfortable, clean, had a great view and the shower, storage and space was great. We didn't eat there so I cannot comment on those aspects but I would recommend this hotel and will hope to return soon.”
“Nice large room with high ceiling but could have done with some renovation (window frames etc.) Comfortable bed and furnishings. Access to a fully equipped kitchen and lounge was very useful and comfortable. No real place to leave my bicycle but it was indoors and safe nontheless. I really enjoyed the walking tour of Derry provided by staff at a reasonable price. The staff were only available at their sister location around the corner which could be a little inconvenient. To reach the bathroom I...
“Great location and loved the room and artwork everywhere. It was a great room and liked how there was a separation door between the two rooms.
I wish there was more communication. I tried reaching out about my room details, but was left unanswered. Lucky, the room situation with the two beds works out!
Overall, loved the room, beds were a bit firm (but I like more firm beds) and everything was nice and clean. Would stay there again!”
“Really lovely stay here, property had everything you could need! Had a minor room issue at the beginning but the owner/manager was so helpful and it was sorted immediately! Pleasure to deal with! Would definitely stay again and recommend!”
“Serendipity house, lies about their amenities. You cannot access the patio unless it’s breakfast for only 1.5 hours. There is NO lobby available for you to use. Additionally, there is NO RESTRUANT and NO BAR. They even listed it in the hotel room upon our stay, and neither were available, and the looks of it, they have not been available for quite a while. They do not care that they are lying. When you come you only have access to your room, so don’t plan on having anywhere else to hang out,...
“Really great location for walking the city walls and grabbing a bite to eat nearby. I was initially worried about parking but easily found a spot in front to park overnight. Be ready for steps.
Room was very very small and you can hear everything through walls.
Loved the breakfast with plenty to eat and a beautiful set table.”