Nice traditional Japanese styled hotel rooms. Rooms were very clean and tidy. Quite spacious as well. Breakfast buffet could be better, not a lot of choices to choose from. Really thankful for all the prompt and efficient transport services that the hotel has provided us to and fro from the station FOC. However, the only problem we faced with this hotel is during the check-in, the staff could not speak in English well and it was hard to understand what they were trying to say. Also, we booked the Quadruple room for 4 people before our trip but we were made to book another room upon arrival because the hotel staff refuses to let 4 people stay in the room although it could fit us, saying it is against their policy. So it this the fault of Expedia for misrepresenting or? I believe the conditions should be stated clearer as well as the name of the room. We understand if there weren't enough beds in the room but it's not the case. But the room settings is for guests to sleep on the floor. Essentially, our efforts to save money were futile and ended up paying 2x the original amt to get another room. The cost of the extra room cost us the same amt as both rooms booked prior to the trip combined.