외관

하얏트 리젠시 스위트 아틀란타 노스웨스트 여행 후기

3.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 513개" "
평점 8 - 좋아요. 1004개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 111개" "
평점 4 - 별로예요. 1004개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 60개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Gidon

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가성비가 아주 좋은 편이었습니다.
2022년 1월에 1박 숙박함
답변 제공: General Manager 님, 2022년 1월 10일
Gidon, thank you for your kind review; we are pleased to read how much you enjoyed your stay at Hyatt Regency Suites Atlanta Northwest. It is our goal to deliver an excellent value at a great price, so it is good to know this was your experience. We believe that fresh and comfortable accommodations, excellent customer service, and abundant amenities make us a great choice. We appreciate your feedback and look forward to welcoming you again in the future. Sincerely, Ron Droegmyer, General Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Almost a great place to stay!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Michael, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations. Thank you again for your feedback and we hope you will stay with us again in the near future. Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Leondria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 18일
Dear Leondria, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay. We were pleased to read that we exceeded your expectations and appreciate your perfect rating. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Kimi

연인과의 여행
좋아요: 편의 시설/서비스
Nice
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Kimi, It was a pleasure having you as our guest at Hyatt Regency Suites Atlanta Northwest. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms that were well kept and comfortable bed
2024년 4월에 2박 숙박함
답변 제공: etx-danairesponze 님, 2024년 4월 15일
Dear Jasmine, Thank you for sharing your experience at the Hyatt Regency Suites Atlanta Northwest with fellow travelers online. It is great that you thoroughly enjoyed the comforts of our room with ultra-plush bedding and deluxe amenities. Our housekeeping team understands the importance of cleanliness and they go above and beyond to keep that standard high. We will share with them your comments about your wonderful experience to recognize them for their hard work. Thank you for being our guest and we look forward to your next visit.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Tosha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Tosha, Thank you for letting us know your visit to Hyatt Regency Suites Atlanta Northwest was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Jesus, Thank you for letting us know your visit to Hyatt Regency Suites Atlanta Northwest was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Sylvia 님, Lakeland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our home away from home. We love this hotel!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Sylvia, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay here. Staff was friendly, great location for going to the braves games and a great value property! Will be staying again on our return
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 10일
Dear Erin, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest while you were here for the Braves Game. It was a pleasure to read that we exceeded your expectations with our ideal location and attentive service by our associates. We are also glad you found us of great value. Thank you again for your feedback, and we are excited to host you again soon.Regards,Kent Devantier,General Manager

4/10 - 별로예요

William

연인과의 여행
The bathtub took forever to drain so while I took a shower the water backed up. I let them know at the desk and they were supposed to fix the issue but did not do so.
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 9일
Dear William, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide a wonderful experience to all of our guests; therefore, we are truly sorry for the inconvenience caused due to the maintenance issues you encountered and that we were unable to fix this to your satisfaction. We also apologize for the way our associates handled these matters and are grateful for your patience. Your feedback is important to us, and we have shared it with the appropriate individuals to improve our services going forward. We hope you will stay with us another time so we can provide you with a much more satisfying visit.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 숙박 시설 상태 및 시설
Rooms are spacious and clean. Easy on and off interstate to get where you are going.
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 9일
Dear Pam, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our proximity to the interstate and beautiful accommodations. Thank you again for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent Devantier,General Manager

6/10 - 괜찮아요

Jara

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Very close to the battery for Braves game.
2024년 4월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 9일
Dear Jara, Thank you for taking the time to rate your experience; we love that you could join us for the Braves Game. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

LaToyia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for the convenience of attending the Braves game. It was a wonderful stay!!
2024년 4월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 9일
Dear LaToyia, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest while attending the Braves Game. We are glad you found our hotel location convenient for your needs. Our goal is to provide an exceptional stay so we are delighted that was your experience. Thank you again for being our guest and we look forward to having the pleasure of welcoming you back soon.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 편의 시설/서비스
Everything was nice
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Lisa, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations. Thank you again for your feedback, and we hope you will stay with us again in the near future. Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

Ashley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Ashley, Thank you so much for the terrific rating regarding your stay at Hyatt Regency Suites Atlanta Northwest. We hope you are already planning another trip our way.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great hotel
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Natalie, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

2/10 - 너무 별로예요

Yashika

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was by far the worst hotel I have ever stayed in. The hotel does not look anything like the pictures online. The rooms (I had to move twice) were filthy, you can tell housekeeping does nothing to maintain those rooms. The hotel itself, past the lobby area, has no upkeep. The walls are disgusting, they’ve half done paint jobs, the building, ceiling, etc is falling apart. We attempted to get early check-in and were told no because the room was not ready just for it not to be clean any way. This was the worst experience and hotel room and it’s not even close. Wouldn’t even recommend a homeless person lay their head in those conditions!!!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Yashika, On behalf of our entire team, please accept our sincere apologies for the inconvenience caused to you due to unacceptable suite conditions. Steps were apparently missed in our inspection procedures, so we regret that we dropped the ball. Our executive housekeeper and associates have identified where mistakes were made and corrected it immediately. We hope you will consider giving us another opportunity to serve you in the future to see that we have made improvements in our processes. Thank you for being our guest and we hope to welcome you back again soon.Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

Wael

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room service was poor, but the hotel rooms are nice and spacious.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Wael, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We are glad to know you had a comfortable stay and that you liked your well-kept room. However, we are sorry for any service issue you experienced while here. However, we apologize for the poor experience you had with room service. We have discussed your observations with our team to look at our current standards and revise them where needed to better serve our guests. Thank you again for your candid feedback, and we hope you will come back to experience our hotel the way we would have liked during this stay.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Candace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice....very spacious...super clean......convenient to restaurants and malls.....great staff.....will be back!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Candace, Thank you for the outstanding review of your stay at Hyatt Regency Suites Atlanta Northwest. We are thrilled to read that you loved our spacious and spotless property along with our location convenient for your needs with several restaurants and malls. We appreciate you mentioning the attentive service from our devoted associates. It was a pleasure accommodating you, and we look forward to welcoming you back very soon. Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff made transactions easy
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Karina, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. Your compliments were a pleasure to read, especially regarding our staff. We take pride in training and providing the Hyatt hospitality to our guests, so it's great to see our efforts acknowledged. We will share your compliments with our team to encourage them to continue doing what they do best. Thank you again and we look forward to having you visit again soon. Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, close to great shopping!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear James, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your stay and for your gracious feedback. We're glad you found our hotel location convenient for your needs with several shopping and attractions within a 5-mile radius of the hotel. Thank you again for choosing the Hyatt and we hope to have the pleasure of welcoming you back soon.Regards,Kent Devantier,General Manager

4/10 - 별로예요

Liseth

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Liseth, Thank you for being our guest. We genuinely regret you did not enjoy your stay and want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Regards, Kent Devantier General Manager

10/10 - 훌륭해요

Beneidra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and helpful staff, they made sure my family and I were comfortable during our stay.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Dear Beneidra, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. Your compliments were a pleasure to read, especially regarding our staff. We take pride in training and providing the Hyatt hospitality to our guests, so it's great to see our efforts acknowledged. We will share your compliments with our team to encourage them to continue doing what they do best. Thank you again and we look forward to welcoming you and your family back again soon.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Garrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easily accessible from the highway
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Garrick, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your stay and for your excellent feedback. We're glad you found our hotel location convenient for your needs, with several restaurants located across the street near the highway. Our goal is to provide an exceptional stay, so we're glad that your experience was great. Thank you again for choosing the Hyatt, and we look forward to having the pleasure of welcoming you back soon.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

AUDIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice atmosphere and good vibes
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Audie, Thank you for sharing your feedback about your visit to the Hyatt Regency Suites Atlanta Northwest with fellow online reviewers. We're so pleased you enjoyed your stay and had a wonderful experience. We appreciate your nice comments about our comfortable atmosphere and our relaxing scenic garden with waterfalls. We are happy to serve you and look forward to having an opportunity to welcome you back in the near future.Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

Eustace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Eustace, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hyatt Regency Suites Atlanta Northwest. We look forward to welcoming you back on your next visit!Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

lola

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Book it! It was very clean. I wasn’t expecting it to be that clean for that price. The staff are friendly and helpful.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Lola, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations with our clean facilities and attentive service from our associates. We strive daily to provide the best service possible for all our guests, so we will share your comments about the wonderful job they did with our staff. Thank you again for your feedback, and we look forward to your staying with us again in the near future. Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel looks great. Rooms are clean and spacious with nice decor. Tracy and Holly are wonderful! Recommend replacing the ottomans and installing new modern shower heads.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Sharon, Thank you for choosing Hyatt Regency Suites Atlanta Northwest and for your perfect rating. We are delighted to read that you loved our immaculate and spacious accommodations in addition to the exceptional service provided by our devoted associates, notably Tracy and Holly. Having said that, we appreciate your suggestion regarding the showerheads as we continually strive to improve our guest experience. We are grateful for your feedback and have an opportunity to welcome you back in the near future.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Ashley

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property needs to be updated with better appearing furniture and painting. Chipped walls and furniture everywhere.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Ashley, Thank you for choosing to stay at Hyatt Regency Suites Atlanta Northwest and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we are sorry for the disappointment you had with the overall look and feel of the property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the pleasure of welcoming you back soon so we can provide you with a flawless stay that meets and exceeds your expectations.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Nidhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Nidhee, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Suites Atlanta Northwest; we hope to see you again soon. Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Dana

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Dana, We are thrilled you had an excellent stay at Hyatt Regency Suites Atlanta Northwest, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Crystal, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Hyatt Regency Suites Atlanta Northwest; we hope to see you again soon. Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

XIAOXU

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Goood service!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Xiaoxu, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. Your compliments were a pleasure to read, especially regarding our staff. We take pride in training and providing the Hyatt hospitality to our guests, so it's great to see our efforts acknowledged. We will share your compliments with our team to encourage them to continue doing what they do best. Thank you again and we look forward to having you visit again soon. Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Katrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was patient and adapted well to system outage
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Katrina, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. Your compliments were a pleasure to read, especially regarding our staff. We take pride in training and providing the Hyatt hospitality to our guests, so it's great to see our efforts acknowledged. We will share your compliments with our team to encourage them to continue doing what they do best. Thank you again and we look forward to having you visit again soon. Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

LaTora

2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear LaTora, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Hyatt Regency Suites Atlanta Northwest. We look forward to seeing you again for another great experience. Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Gavin

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Gavin, Thanks for the outstanding rating! We are delighted your time at Hyatt Regency Suites Atlanta Northwest was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Regards,Kent Devantier,General Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable beds
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Mary, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

Jayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Jayla,Thank you for choosing Hyatt Regency Suites Atlanta Northwest. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Charity C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are spacious, comfortable and clean. Well kept lobby and also around the ground area. I enjoyed the fitness center, not much of a view though.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear M. Charity C, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Hyatt Regency Suites Atlanta Northwest any time your travels bring you back this way.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Mehmet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious and nice rooms. Kind staff. Great location.
2024년 2월에 4박 숙박함
답변 제공: Kent Devantier General Manager 님, 2024년 2월 19일
Dear Mehmet, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations with our comfortable suites and attentive service by our associates. We're also glad you found our hotel location convenient for your needs, with several restaurants located across the street, as well as our wonderful Padella restaurant for your meals at the hotel. Thank you again for your feedback, and we hope you will stay with us again in the near future. Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Malik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ceilings need to be redone in the bathroom.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Malik, We are glad you enjoyed your time at Hyatt Regency Suites Atlanta Northwest. Thank you for the specific feedback regarding your room; we always appreciate knowing what our guests enjoy and what they would change. Thank you for your nice rating, and we look forward to your next visit.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
House keeping knocking at the door @ 8Am was the only thing I didn’t like I mean checkout is 11 and plus I requested a late checkout and only two rags and two towels were in the room omg staff was great though I will visit again
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Stacey, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. It is never our intention to make a guest feel uncomfortable or disturbed, so we sincerely apologize for the accidental interruption of our housekeeping staff. We will address this matter to ensure it is not repeated. We very much appreciate you bringing this to our attention and your patience. On a positive note, we are glad to read you liked our clean accommodations. We appreciate your feedback, and we look forward to welcoming you back soon.Regards,Kent DevantierGeneral Manager

6/10 - 괜찮아요

Dawn

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Dawn,Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Cateryne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AMAIZING EXPERIENCE
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Cateryne, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency Suites Atlanta Northwest, and we look forward to welcoming you back soon.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Susie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 18일
Dear Susie,We are happy you chose Hyatt Regency Suites Atlanta Northwest for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Roger,We are thrilled you had an excellent stay at Hyatt Regency Suites Atlanta Northwest, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Christopher, It was a pleasure having you as our guest at Hyatt Regency Suites Atlanta Northwest. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Regards,Kent DevantierGeneral Manager

8/10 - 좋아요

Anique V.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was spacious and clean. Staff was professional and friendly
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Anique,Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our excellent service and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

10/10 - 훌륭해요

Abdulaziz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Abdulaziz, Thank you for sharing your feedback about your visit to the Hyatt Regency Suites Atlanta Northwest with fellow reviewers. We're so pleased you enjoyed your stay and had a wonderful experience. We were happy to serve you and hope that we have an opportunity to welcome you back in the near future.Regards,Kent Devantier

10/10 - 훌륭해요

Theodore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Theodore, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations with our comfortable suites and attentive service by our associates. We strive daily to provide the best service possible for all our guests so we will share with our staff your comments about the wonderful job they did. Thank you again for your feedback and we hope you will stay with us again soon. Regards,Kent Devantier