Thank you Yhunok for your feedback I will ensure we try and get some more consistency in our staff. We hope to welcome you back to the hotel in the near future.

Thank you Yi KYU for the top marks we look forward to welcoming you back to the the hotel in the near future.

Thank you for the top marks and feedback we look forward to welcoming you back to the hotel in the near future.

Thank you for the top marks we hope to welcome you back to the hotel in the near future.

Thank you Ji for the top marks we look forward to welcoming you back to the hotel in the near future.

Thank you Haejung for your feedback, it was great to hear that the WIFI in the lobby was a positive experience I will follow up with what happened in the room. We look forward to welcoming you back to the hotel in the near future

Thank you Jung ki for the top marks we look forward to welcoming you back to the hotel in the near future..

Thank you Hyomin for the top marks we look forward to welcoming you back to the hotel in the near future..

Thank you Haejin for your review we look forward to welcoming you back to the hotel in the near future.

Thank you for your positive feedback

Thank you Suzanne for the review we look forward to welcoming you back to the hotel in the near future.

Thank you Zarina for the feedback I will follow up with the team around your feedback on Ember. We look forward to welcoming you back to the hotel in the near future to showcase the improvements.

Thank you Michelle for the top marks, I have followed up with the team on Reception and thanked the door man for his efforts. We look forward to welcoming you back to the hotel in the near future.

Thank you Celine for the kind comment we hope to see you again soon.

Thank you Somphone for the feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Rosina for the feedback we hope to get a better score in your next stay with us.

Thank you Kylie for your feedback we hope to welcome you back to the hotel in the near future.

Thank you David for the top marks and kind comments we hope to see you again soon.

Thank you Taz we look forward to welcoming you back to the hotel in the near future.

Thank you Rick for the top marks and kind feedback we hope to see you again soon.

Thank you Comelia for feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Stephane for the kind comment and top marks the team and I look forward to welcoming you back to the hotel in the near future.

Thank you Amanda Jane for the kind feedback I appologise about the issue with the bathrobes I have followed up with the team accordingly.

Thank you Manj for the kind comments and top feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Kourtney for the top marks we look forward to welcoming you back to the hotel in the near future.

Thank you Christopher for your feedback we hope to welcome you back to the hotel in the near future.

Thank you Janine for the top marks and kind comment. We hope to see you again soon.

Thank you Paul I have thanked Rick and we look forward to welcoming you back to the hotel in the near future.

Thank you Ernest for the great comments perfection is what we work towards everyday. We hope to see you again soon.

Thank you yougesh for your feedback, we are updating our toiletries at present hopefully on your next stay you can enjoy the upgrades.

Thank you Roberto for the top marks we hope to welcome you back to the hotel in the near future.

Thank you Dianne I have thanked Rick for his attentive response to you, we hope to see you again soon.

Thank you Dee for the feedback we hope to see you again soon.

Thank you Hanh for the kind comments and review we look forward to welcoming you back soon.

Hi Shaun thank you for feedback I understand Rick and Mandy are across the situation and have been in touch. We look forward to welcoming you back to the hotel soon.

Thank you Jacqueline for the top marks the team and I look forward to welcoming you back to the hotel in the near future.

Thank you Debra for the kind words and top marks we hope to see you again soon.

Thanks Bernard for the top marks we are replacing the carpets shortly and look forward to showcasing the improvements on your next stay with us

Thank you Lin for the top marks we look forward to welcoming you back to the hotel in the near future.

Thank you Gary for the kind comment and top marks we hope to see you again soon.

Thank you Jackie for the top marks we hope to see you again soon.

Thank you Socorro for the kind comments and top marks we hope to see you again soon.

Thank you Geoffrey for your feedback I will follow up with your comments on both and ensure we resolve.

Thank you Susan for the top makes we hope to welcome you back to the hotel in the near future.

Thanks Erika for the kind comments I will follow up around the wine. We look forward to welcoming you back to the hotel in the near future.