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BACALARI HOTEL BOUTIQUE

4.0 star property
Adults-only hotel with spa services and a 24-hour front desk

Choose dates to view prices

Bacalari offers grown-up relaxation in Mario Villanueva Madrid. Guests can cool off in the outdoor pool, book a spa massage, or enjoy a meal at the on-site restaurant. Practical amenities like free WiFi and laundry facilities make extended stays comfortable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Designer toiletries
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Ecopark Bacalar - 2 min walk - 0.2 km
  • Lake Bacalar - 8 min walk - 0.7 km
  • Fort of San Felipe - 11 min walk - 1.0 km
  • Municipal Spa of Bacalar - 19 min walk - 1.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬10 min walk
  • ‪La Playita - ‬9 min walk
  • ‪Xoloitzcuintle Bacalar - ‬4 min walk
  • ‪Mistura - ‬6 min walk
  • ‪Las Miches De La 1 - ‬5 min walk

About this property

BACALARI HOTEL BOUTIQUE

Upscale hotel near Lake Bacalar
At BACALARI HOTEL BOUTIQUE, you can look forward to laundry facilities, a bar, and a restaurant. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and concierge services
  • A front-desk safe, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms at BACALARI HOTEL BOUTIQUE feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available for a fee of MXN 800
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 per person
  • Hosted evening meal: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Bacalari
Bacalari - Adults only Hotel
Bacalari - Adults only Bacalar
Bacalari - Adults only Hotel Bacalar

Frequently asked questions

Does BACALARI HOTEL BOUTIQUE have a pool?

Yes, this property has an outdoor pool.

Is BACALARI HOTEL BOUTIQUE pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at BACALARI HOTEL BOUTIQUE?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at BACALARI HOTEL BOUTIQUE?

Check-out is at noon.

Where is BACALARI HOTEL BOUTIQUE located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Ecopark Bacalar and Lake Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 15 minutes.

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Reviews

BACALARI HOTEL BOUTIQUE Reviews

9.2

Wonderful

9.4

Cleanliness

10

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were fantastic! The view from our rooftop was perfect. Room service, friendly and accomodating staff, delicious food! Everything was perfect!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Stayed 5 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location downtown hotel

Nice hotel but a little pricy for what it offers...
Stayed 3 nights in Mar 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel overlooking the lake

Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Stayed 2 nights in Dec 2024

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and helpful staff and great restaurant!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exciting new hotel in Bacalar

Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway

Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. Very quiet at night and the bed was wonderful. Thank you for everything ❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I've stayed at in Mexico

I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Stayed 2 nights in Dec 2024

4/10 Poor

Eric

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No running water

Spent 2 nights at Bacalari. First night everything went well. Second night not so well. Left the lake at sunset to get back to my room to shower and the water completely stop working in the room 3 minutes into my shower. No shower, no faucet, no
Stayed 2 nights in Aug 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big ! I loved it !
Stayed 1 night in Mar 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! The rooms, the design, the view, everything is great! One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd. The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lacee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Stayed 5 nights in Feb 2025

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Buena opción para alojarse en Bacalar

Un lugar adecuado para vacaciones
Stayed 2 nights in Jul 2025

10/10 Excellent

JOSE ADALBERTO FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Esta muy bonito el hotel
Stayed 1 night in Jun 2025

6/10 Okay

Marco Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
La propiedad muy bien. Expedia un robo. Se me ofreció una estancia del 19 al 24 de junio. Con los números en mi estado de cuenta de Expedia, pagados; 3,534 Por pagar en el hotel: 14,135 El Hotel no recibió pago alguno de Expedia. Implica que Expedia me robó $3,534 Nunca quisieron aceptar y que yo tenía que demostrar que había pagado esa cantidad Tuve que pagarle al hotel. Muy mal expedia
Stayed 5 nights in Jun 2025

10/10 Excellent

JOSE ADALBERTO FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
MUY BONITA
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Buen servicio
Stayed 2 nights in Jun 2025

8/10 Good

Emidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Local muito agradável e bem decorado. Impecavelmente limpo e pessoal muito atencioso
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

Muy pretensiosos

Se nota por todos lados la falta de mantenimiento y los empleados cada uno en su mundo.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Chafon

Un lugar sobrevaluado, muchos detalles de falta de mantenimiento, el baño fatal, la terraza sucia y sin mantenimiento, el personal como si no existiera a la hora de resolver. Neta, es un hotel con especialidad en ignorar a los clientes y hacer que hagan corajes. Todos ignoren al cliente, es el lema del hotel!
Stayed 1 night in Mar 2025