Quintana Roo Vacations & Trips from ₩957,304

The room was fairly clean, the shower was a little dirty and the sink kept clogging. The electricity was also not working well so some of the lights would not turn on and the outlets would not work at times.

Older building. Needs updating.

Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good.

Majestic Elegance was amazing!! We got married there, and the staff on all fronts went to great lengths to make sure that our stay was excellent!! The restaurant choices, drinks, and ALL amenities were great!! Our rooftop, plunge pool room was spacious and amazing. The club benefits are top tier!! I’d def recommend this property for couples, weddings or families.

Rooms were great. Had a plunge pool room. Views were spectacular. We were across from wedding venue so got to see a couple of weddings. Some weddings were louder than others. It did not bother us at all, but if you desire quiet or go to bed early this room would probably not be for you (2534). Our butler Frank took good care of us. He went over and above getting us things we asked for. Beach of course had sargassum but was nice plenty of seats and Bali beds. I found the palapas to be too close together and low to ground. We mainly used adult pool outside of building 2. It was the perfect spot for us. The bartenders were amazing. I would say it is the quietest pool of the resort so if you enjoy more lively atmosphere the other adult pool may be a better option. Food was very good for all inclusive.