Playa del Carmen, Quintana Roo hotel rooms at the Omni

"The hotel was very nice. The staff super friendy and helpful. The rooms were always clean, as well as other areas of the resort. The buffet had a wide variety of foods. The spa was also super nice. Overall an excellent stay!!"

"-The room described on Expedia wasn’t the same size room in person. -food substitutes in restaurants such as sakuras were non existent -loud noise in mornings from construction when trying to sleep -tv is in Spanish. No English channels -Room service for Privilege members wasn’t sufficient"

"good"

"Could use more bar services. And snack shacks"

"The place is really good. Great rooms, great food, beautiful beaches. The check in staff were not friendly and welcoming, but after that a great stay."

"Was a wonderful resort with really good food and excellent people to deal with only downside was the beach and the sea seaweed which was not the hotel’s fault"

"Honestamente me encantó este resort más que nada por la gente que trabaja ahí en el desayuno había un hombre que se llama Lorenzo y me hacía el día todas las mañanas y siento que gracias a él me sentía más cómodo por seguro el servicio fue excelente la gente siempre es muy amable"

"By far truly one of the best ever all inclusive resorts! The attention to detail by all the staff makes you feel super valued. I stayed on the 5th floor ocean front and Ruben from room service was exceptional and truly exceeded any request or expectation. Will definitely be staying here again!"

"Pool was closed for 2 days, we wrote the owner and never got an answer"