Playa del Carmen, Quintana Roo hotel rooms at the Fairmont

"Very nice hotel, it was my 3rd time and I already have plans to go back, pools are nice, food is incredible good, a lot of options with very good quality, staff is friendly, they always upgrade me to the platinum tier because my expedia status so that mean extra perks ;-) "

"The hotel and its staff were great. They were welcoming and attentive. The pools and rooms were clean and comfortable. "

"Incredible incredible incredible. Great bang for buck and the staff really makes it feel like you are family. They are eager to make every aspect of your stay as comfortable as possible, and do it with a smile on their face! Zero complaints."

"I REALLY ENJOY THE NIGHTLY SHOW .. AND THE STAFF MAKE SURE U WERE OK"

"Great resort for families and couples. Quiet and peaceful here. We saw all types of wildlife including the cutest monkeys. Close to the waterparks ! Great stay! "

"We stayed at The Reef Coco Beach in Playa del Carmen and upgraded to the Premium package—definitely worth it! From the moment we arrived, the service felt elevated. We were greeted with a welcome drink and a bottle of wine in the room, and the minibar was restocked daily, which was a great touch. The beach is beautiful and steps away, though a bit narrow in places. The VIP bar (Bar & Mar) was perfect for relaxing with premium cocktails in a more private setting. Having access to the Japanese restaurant Samurai was a highlight—delicious food and fun teppanyaki-style cooking. We also loved that we could use the amenities at the sister resort (Reef Playacar)—they even included the shuttle!"

"Great "

"It was amazing, friendliest people I ever met "

"Love it! So peaceful and relaxing perfect for the last trip of summer!"