Playa del Carmen Vacations from ₩1,632,374

Nice resort do wish the food was hotter other wise great older resort food was great though

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.

Absolutely fantastic trip from start to finish. We used a private transfer service from the airport to and from the resort. Location is a quick drive. Upon arrival we were offered a welcome drink and our bags were taken and stored. Once we completed a quick check in our bags were retrieved and we were taken to our room. We stayed in the tower and it ended up being the perfect location and room. We had a beautiful ocean view and views of the boats as well as of the pool and bash area. The room was absolutely huge and beautiful. Shower with rain showerhead and full size shampoo, body wash and conditioner. Double vanities - two good sized closets and drawers. There is also a tv but we never turned it on. Seating on the balcony and table was comfortable. The pools were beautiful. We loved the large party pool but also went over to the quiet pool once. Bars opened at 10am at the pool and there was a snack bar at one end of the party pool which was delicious and the perfect reason to not have to leave the fun. We ate in the buffet restaurant every morning. Service was wonderful and food was so good. We also had dinner at the steakhouse and the italian restaurant. We preferred the steakhouse. The seafood restaurant was closed two of the nights we were there and that is where we really wanted to try....next time. Everyone on the staff was helpful, kind and appeared happy to be there! Overall everything was awesome we absolutely will be back for another trip.

Nous avons passé un magnifique séjour au Majestic Mirage. L’hôtel est superbe, très propre, bien entretenu et les chambres sont spacieuses et confortables. La plage est belle et il y avait toujours assez de chaises disponibles, ce qui est très apprécié. Un merci particulier à nos butlers, Lalo et Luis. Ils ont été extrêmement sympathiques, disponibles et efficaces tout au long de notre séjour. Ils répondaient rapidement à nos demandes et s’assuraient que tout se passe bien, sans jamais être insistants ou harcelants. Leur présence a vraiment ajouté à notre expérience. Nous avons aussi croisé plusieurs autres employés exceptionnels durant la semaine. Il y en a tellement qui mériteraient d’être mentionnés qu’il serait difficile de tous les nommer, mais leur gentillesse et leur professionnalisme n’ont pas passé inaperçus. La nourriture a été une très belle surprise. Nous avons particulièrement aimé les sushis frais préparés le midi au buffet, ainsi que la grande variété de choix offerte chaque jour. Les restaurants à la carte étaient excellents, avec un service attentionné et des repas de qualité. Nous avons apprécié la diversité des options et n’avons jamais eu de difficulté à trouver quelque chose qui nous faisait envie. En résumé, nous repartons avec de très beaux souvenirs. Merci à toute l’équipe du Majestic Mirage pour cette belle semaine, nous n’hésiterions pas à revenir.