여행: 항공+숙소

We spent 10 days at El Cid and will *definitely* return. Staff--Every single employee went above and beyond to be amazing. Servers, concierge and desk staff, housekeeping, it didn't matter--we didn't encounter a single employee who wasn't helpful. Activities--I was worried that 10 days would be too long, since we only planned four days or off-resort excursions, but at no point were we ever bored. My kids (9 and 11) loved the variety of nightly shows and pool activities. Amenities--The pools were lovely and well-maintained. The El Cid pool was perfect and high-energy for families and the Ventus pool is more peaceful. One of our favorite spots to visit was a small fenced-in lagoon where we could see a small crocodile named Bradum, his turtle friends, and colorful iguanas and monitor lizards. Food--We were able to get dinner reservations at four of the restaurants and for the rest of our meals, we ate the the food court and buffet restaurants. We liked the options, variety, and quality; by the end of the trip, I’d rarely eaten the same thing twice. Heads up: If you’re looking for a proper beach vacation, be aware: the beaches are unusable due to Sargassum. This has *nothing* to do with the resort. We got to enjoy the gorgeous water farther out by snorkeling in the reef and visiting Xel Ha, a natural eco-waterpark. We didn't do the Platinum Club pitch and I don't regret it at all. I talked to people who are members, but if you don't visit annually, it's not worth it.

Det var helt fantastisk at bo på Ventus Ha. Personalet - især Wendy og Moises - var så hjælpsomme. Der er masser af dyreliv omkring hotellet. Både næsebjørne, krokodiller, vaskebjørne og endda en stor slange. Room service menuen var ikke helt until; de havde meget få af de listede ting. Vær opmærksom på, at de meget gerne vil have dig til at skrive dig op til deres point-program. Vi gik til præsentationen, som egentlig var fin langt hen ad vejen. Dog følte vinos presset af deres manager til sidst. Han ville ikke helt acceptere vores nej, men have os til at skrive under på en aftale til over 40.000 dollars. Vi fik ikke engang mulighed for at se betingelserne igennem hjemme. Det virkede lidt som snyd. Dette var på Ventus at Marina. Men alt andet var helt i top! Alle restauranter var virkelig gode! Man skal opleve Kobo!

El hotel muy bien, la comida muy buena, solo que no tienen mucho cupo en los restaurantes, y lo que me pareció terrible es que usen tu información para querer venderte un plan rewards platinum; prácticamente quisieron envolver a mi esposo, le retuvieron una cantidad de dinero de su tarjeta sin su consentimiento y aparte perdimos media mañana de un día con ese tema; me parece totalmente patetico y abusivo que se aprovechen de la información que ya tienen sobre los huéspedes, para querer realizar sus ventas en tiempo que se destina para disfrutar, vacacionar y descansar

즐겁고 편안한 여행이었습니다!!