Playa Mia Grand Beach and Water Park Tours

From the moment we arrived, we were greeted with lies and misleading information. We wasted half a day dealing with a service we had never requested. Even after we repeatedly asked them to stop, they kept insisting until my wife and I finally had to stand up and walk away. After that incident, the hotel staff began laughing at my wife and me, which was extremely disrespectful and unprofessional. On top of that, there was excessive humidity in our room, and I slipped on the wet, slippery floor and injured my knee. Only afterward were we told that we should not open the balcony door because the humidity would enter the room and make the floor slippery. Nobody had warned us about this beforehand. To make matters worse, the food was absolutely terrible. We could barely eat anything and had to leave the hotel and go into town just to find decent food. Overall, this was a very disappointing experience. Between the misleading information, the pressure to buy a membership, the disrespectful behavior of the staff, the unsafe conditions in the room, and the horrible food, I would not recommend this hotel to others.