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“Overall not a bad place to stay for the price you pay. The location is across the street from the sea, but NOT on the sea. In Cozumel in general, in order to get in the water you either have to pay at a beach club (20$ entry fee) or find some suspicious other area that doesn’t have an entry fee. Therefore, choosing a hotel with beach/sea access would be a better choice if that’s what you plan to do in Cozumel. The room was clean. The balcony was okay, the view is the doors to other hotel rooms...

“3rd time staying at this property. Staff are always friendly and helpful. Great location, can walk to anywhere. ”

“Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!”

“Jorge waited for us late for our check in, and he was so kind. Property is clean and felt like home. Bed is comfy .”

“This place was great! Friendly staff, quiet, pool was great and location was awesome. Would definitely stay again”

“Property was clean and staff was kind and helpful. We stayed one night waiting for our rental to be ready. We chose this for the close proximity to everything in town. The hallways and stairs echo very loudly. It was only a disturbance when some unruly children were running and yelling loudly late at night. We enjoyed our stay and would stay again.”

“Beautiful place but Was absolutely horrible stay. We booked for three nights and stayed one. Refund was refused. It was impossible to sleep with noise from local bars until 3 am. And construction next door that started at 7 am”

“Un hotel con una excelente ubicacion 10\10 a 5 minutos del muelle, centro, restaurantes y enfrente de una megacomercial (para poder ir a compara lo necesario). La poca playa que tiene es suficiente para poder tomar el sol, el mar o alberca natural que se forma es genial, nos encanto. las habitaciones comodas, amplias y con lo necesario. Es un hotel rustico y creo que necesita remodelacion en baños (algo que es costoso) pero sin problema regresaria al mismo hotel sin dudarlo.”

“Amazing hotel, with an amazing staff. I have never stayed at a hotel where the entire staff was so helpful, accommodating, pleasant and friendly. My room was on the 4th floor and had a terrific view of the pier where the cruise ships came in, but was just far enough away so as not to be inundated with ship passengers. Great location from which you could easily and safely walk to restaurants, shopping, the plaza, and two large grocery stores if you needed to pick up stuff. I would highly...

“None”

“This hotel had a very convenient location. Close to all the bars and restaurants. We had an ocean view room and it was fun to watch all the cruise ships come and go. I would recommend this hotel and would also stay again. ”

“This is a lovely little gem on Cozumel—very laid-back and family-style. The property is run by a very friendly and attentive owner who is often on-site, which made the stay feel safe and welcoming. The location is excellent: walkable to the ferry terminal, main transportation areas, and many restaurants. My room was small and very basic, but the peaceful courtyard was beautiful and really the highlight of the stay. Overall, it’s a great place if you’re visiting the island for a night or two and...

“The Cozumel square with many vendors and eateries as well as entertainment is only 3 blocks away and safely walkable. Museum about a 10 minute walk as is the ocean. Clean room, staff helpful. This is a small boutique hotel so no food just coffee.”

“Central location, friendly helpful staff”

“Close to everything. ”

“Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres...