플라야 델 카르멘 호텔 검색: 지금 예약 가능한 인기 숙소

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“Truly a great experience. Room and entire property are beautiful. Bartenders and activity directors made it fun. Meals are all cooked to order but service inside the restaurants is very slow. We plan to go back and take friends with us.”

“The activities group is great and a lot of fun at the main pool. The golden pool has an amazing staff like Miguel. The rooms are clean, all staff is friendly and helpful! Selection of restaurants is great! The elevator in our building #1 didn’t work 98% of the time so walking to the third floor wasn’t fun multiple times a day. ”

“Excellent staff”

“Excelente todo. El hotel es una maravilla. Todo muy bien mantenido. La comida de 10. Lo único a mejorar es que nuestro concierge El día del cumple de nuestro hijo ha hecho todo mal. Pero bueno. La llamada de Bob fue en inglés, y tarde la tuve que reclamar. La bandera en la habitación la tuve que reclamar y el pastel me cambiaron la hora y lugar de entrega sin decirme nada y teníamos amiguitos pactados. Eso estuvo muy mal, fue un día de reclamos. Aún así todo ha estado genial. Mejoraría prestar...

“객실 외 리조트 시설 (수영장, 스파, 식당 등) 및 직원의 친절이 지금껏 머물렀던 곳 중에서 가장 최고였습니다. 다만 체크인과 체크아웃 과정은 직원 성향 차이인지 편하지 않았네요.”

“Beautiful Hotel, very clean, everybody was exceptional especially the concierge Marisol and Lizette, it was my birthday and they had balloon decorations in my suite and a dessert, what a nice surprise.The hotel complex is huge but they have golf carts to take to all the places you need to go to.”

“It was generally nice, just that there is no ocean view from the room. But the rooms are big and clean.”

“They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

“Amazing!!!” Loved the room and the food was amazing! Jovany at the pool bar was wonderful!!! Amelia’s food as los was so good”

“Todo estuvo excellente, la atencion es buenisima nos sentimoa super consentidos, deade la llegada lezlie la recepcionista es super amable y amigable nos hizo el check in tan suave, nos dieron mimosas de bienvenida, la comida esta muy rica, en el restaurante mexicano tienen musica en vivo x las noches, carlos(charlie) como le llamamos mi esposo y yo, fue super atento no dudaba en recomendarnks y prepararnos tragos deliciosos, las hostess de los restaurantes super profesionales y el mesero del...

“Cozy house with traditional style, mixed with nature! One thing is that the beach/ocean is not as good as Cancun. To be more exact, way far behind. But one of the right places to extend to Tulum and Coba ruins as well as nearby amazing cenotes. ”

“The room was good but had an issue with the bathroom faucet otherwise pretty standard. Mattresses were a bid stiff and not very comfortable but overall resort was great The food and options were plentiful and had a variety. Reservations for the Mexican Italian dinners were easy and we did also pay the $20 per person for the hibachi experience which was well worth it. PROPERTY IS ON THE BEACH and no extra costs for seating and umbrellas all included no extra cost for cabanas near pools either...

“Very nice place .Im glad I went there”