플라야 델 카르멘, 킨타나로오의 골프 호텔

“We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.”

“Estan ok”

“Cero atención por teléfono conmutador, cuartos limpios pero en condiciones deplorables, AC del chato no servía.”

“This was my first International trip and It was all amazing but especially the staff”

“패밀리형식으로 운영되다보니 외부식당 및 다른 호텔로 가서 먹어야하는 식당이 많음 그냥 그럭저럭 있을만함”

“It was O.K. If you don't mind loud live music until 1~2am its gonna be comfortable. 보통이에요 근데 새벽 1~2시까지 시끄런 라이브가 들려도 상관없으면 편하게 있을 수 있어요”

“Rooms weren't super clean,noticeable marks on walls ,mirrors ect. The whole resort needed repairs and upkeep,pool tiles falling off,infinity pool not running,broken concrete,we ended up having to change rooms after 4 days we woke up to a leaking roof! The tub on our deck wouldn't stay full and the pump cover was open,deck blinds were broken, we had problems with the tv's in both rooms. Staff were incredible!10/10 Food was awesome! 8/10 Resort 3/10 Views were amazing! Dinks amazing! We booked...

“This is our first time staying at a boutique hotel at Playa del Carmen after 9 consecutive years with all inclusive resorts. We thought we tried something different. I really like the authenticity of the hotel, we stayed at the staffs were really nice and our stay included continental breakfast at a nearby restaurant. The room is clean, there are towels for shower and for beach. Card accessibility to the room control the lighting and A/C which work really well. There is a coffee maker and...