플라야 델 카르멘 리조트

“객실 외 리조트 시설 (수영장, 스파, 식당 등) 및 직원의 친절이 지금껏 머물렀던 곳 중에서 가장 최고였습니다. 다만 체크인과 체크아웃 과정은 직원 성향 차이인지 편하지 않았네요.”

“Everything about this place is excellent. The staff are great, service is spot on. Beautiful property. Vegan forward but they are accommodating of all food choices. Loved our pool front room. Great activities - yoga, and sound baths. Above and beyond all inclusive…Premium tequilas and chill vibes. Daily brunch on the beach, one of a kind.”

“Buen hotel”

“We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.”

“From the moment we arrived at the property, we were treated exceptionally well. We were welcomed with a refreshing drink and cool towel before being driven to our bungalow, which immediately set the tone for an incredible stay. The bungalow itself was absolutely amazing—spacious, beautifully designed, and full of luxurious touches. The glass floors overlooking the beach below were such a unique and stunning feature. Having our own personal pool, a full refrigerator, and outstanding service made...

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“Here’s the tightened version with your new Cons detail added, still keeping everything concise and clear: Pros: • Kind staff — Everyone was incredibly warm and helpful. Julio (pool) and Alberto (hibachi) went out of their way to make our days fun. • Jr Suite — Spacious, comfortable room. • Resort activities — Tons to do; we loved beach yoga and the silent disco. . Variety of restaurants to choose from, food overall pretty good! . Resort is beautifully maintained! Cons: • Seaweed issue — The...

“Wonderful staff, hard working and courteous! Cheers to the staff and the people.”

“리노베이션되어서 그런지 객실도 깔끔하고 직원들도 정말 친절해서 좋은 시간 보내고 왔습니다~ 무엇보다 객실키를 가지고 다니지않아도 손목에 찬 팔찌로 출입할수 있어서 좋았습니다~ 레스토랑도 전부 맛있고 고급스러웠습니다 다만 아쉬운점은 튜브와 구명조끼를 직접 준비해야합니다.”

“My sister and I recently stayed at Paradisus La Perla in Playa del Carmen, and we had an amazing experience from the moment we arrived. The resort has a beautiful, relaxing atmosphere that's perfect for couples looking for a romantic getaway, but it's also a great destination for sisters or friends looking for a fun, relaxing trip to Playa del Carmen. As soon as we arrived, we were warmly welcomed by Monica at the front desk. She made check-in seamless and immediately made us feel valued as...