플라야 델 카르멘 리조트

“I didn’t like they change menus at all the restaurants!”

“Staff was wonderful everyone was friendly and helpful, they went above and beyond. Hotel on the other hand not that good none of the restaurants were open, only buffet. If the they were open there is too many rules and strict dress code. Men had to have long pants if not your not allowed in. The hibachi you had to go in person at 5:30pm to make a reservation or you could not eat there, when it was empty literally all the time. Beware of an animal all around the property it got into our room...

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“The quality of the food needs to be better. The spices restaurant needed air conditioning. It was very hot and what it worse it the time it took to actually get our food. It was over an hour. The best atmosphere and food was the Italian and sushi. The bread at the restaurants was good but the same bread and rolls at the breakfast bar was hard and stale as were the chips and desserts. The chips were really hard and stale. Ricky was very helpful in getting us our room and informing us of the...

“Rooms were basic, my sheets had the worst smell like someone had been playing outside all day and got in the bed (I had to have housekeep come change them and I had just arrived)! It lacked entertainment and excitement during pool time and after hours! Staff was great and tried to be accommodating. Breakfast buffet was terrible limited options the 2nd worst I've encountered thus far!! They say its a party hotel definitely not!! Great location for walking shops and restaurants”