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“Our family had a wonderful time here. There is a warm pool which makes people relaxed. I hope the water temperature gets a little more warmer.^^”

“AVA RESORT was truly massive and fantastic. The check-in lobby was so large that it couldn't be compared to any other hotel or resort, and the sea view through the floor-to-ceiling windows was stunning. I especially loved the hotel pool. Although I couldn’t use the extraction in the middle, I was able to enjoy activities in the pool with paddleboards and single paddle boats. There was a variety of restaurants and facilities, making the experience unique, and the staff were incredibly friendly. I...

“Lovely comfortable room and friendly staff as always ”

“It was a great hotel with excellent service from start to finish. The rooms were clean, comfortable, and well maintained.”

“청결부분이 너무 안좋아요 티비아래 탁자에는 씹던 껌이 붙어있었고 드라이기에는 먼지가 가득해서 단한번도 사용하지 않았습니다 씻을때마다 물에서 이상한 냄새가 나고 박당 10만원이여도 아까울거같은데 30만원이라니 투어때문에 가성비 숙소로 찾은곳인데 숙박후 너무 실망했습니다 남편은 여기묶기 시작한날부터 아침에 가래가 낀다고 하더군요 물온도 조절하기도 어렵고 샤워하느라 오래틀어두면 뜨거운물 조절부가 뜨거워져서 샤워후 물끄기도 어렵습니다 보통은 온 첫날 와인이나 다과등을 준비해둘텐데 둘째날 들어오니 갑자기 와인과 마카롱이있는것도 의문이였습니다 둘째날 투어후 귀가하니 수건이없어서 요청하려고 컨시어지,하우스키퍼,로비 모든곳에 전화를 해도 연결이 되지않습니다 시간을 두고 다시 전화를 걸어도 받지 않더군요 결국 직접내려가서 수건요청했구요 조식에선 머리카락이 나오고 그냥 모든것이 엉망이고 기분이 나빴습니다”

“침대가 너무 작아요 큰 딸은 불편한 소파에서 2일동안 자야했고 식당들마다 서비스는 너무 느리고 사람들이 의욕이 없음 식당 입장시 마다 방번호 체크를 했고 인피니티 회원 전용이 많았고 일반 투숙객은 아침식사도 한곳 뿐임 점심식당도 거의 없고 4인 예약인데 타올도 준비해 두지 않음 식당에서도 안내를 잘 안해줘서 불쾌했음”

“We love staying at Privilege Aluxes in Isla Mujares! The beach is beautiful, the pool and grounds are relaxing and great, the rooms are immaculately clean and the staff is very friendly and attentive. We learned that many guests continue to come back year after year - because it is such a lovely place! Although you can choose an affordable all inclusive option (or just go with the included breakfast - which I highly recommend eating on the beautiful beach) it’s a small resort so the atmosphere...

“Beautiful resort, service is unparalleled and great restaurants ”