킨타나로오 리조트

“청결부분이 너무 안좋아요 티비아래 탁자에는 씹던 껌이 붙어있었고 드라이기에는 먼지가 가득해서 단한번도 사용하지 않았습니다 씻을때마다 물에서 이상한 냄새가 나고 박당 10만원이여도 아까울거같은데 30만원이라니 투어때문에 가성비 숙소로 찾은곳인데 숙박후 너무 실망했습니다 남편은 여기묶기 시작한날부터 아침에 가래가 낀다고 하더군요 물온도 조절하기도 어렵고 샤워하느라 오래틀어두면 뜨거운물 조절부가 뜨거워져서 샤워후 물끄기도 어렵습니다 보통은 온 첫날 와인이나 다과등을 준비해둘텐데 둘째날 들어오니 갑자기 와인과 마카롱이있는것도 의문이였습니다 둘째날 투어후 귀가하니 수건이없어서 요청하려고 컨시어지,하우스키퍼,로비 모든곳에 전화를 해도 연결이 되지않습니다 시간을 두고 다시 전화를 걸어도 받지 않더군요 결국 직접내려가서 수건요청했구요 조식에선 머리카락이 나오고 그냥 모든것이 엉망이고 기분이 나빴습니다”

“The hotel was beautiful and clean. The staff was always very friendly. We found the food offerings to be pretty disappointing compared to other 4-5 star hotels we've stayed at. The TVs had limited channels and were not smart TVs. I’d say this was a lower end 4 star hotel. ”

“Everything was perfect!”

“Waited several hours for toilet paper and it never arrived . We asked 5 differnat people and no one could help us. It rained yesterday and our whole Building (4&2) was without power for several hours . Bldg 4 was out of power for about 4-5 hrs in the evening. My daughter 11 was ready for bed and could not due to no power. We sat in the entertainment area where everyone was getting wet because water was leaking through the roof. Most seats or wet and no one had really anywhere to go since they...

“Beautiful resort. Very quiet and pristine. Very safe and secluded. Extremely clean and staff are excellent. Every room has an ocean view and a jacuzzi hot tub on the balcony. Rooms don't have microwaves or mini frig to store food. The spa is nice. Three good restaurants on site. Two infinity pools. Limited beach space. Not the resort for large sandy beach.”

“Long walks to amenities. Food at individual restaurants mediocre. Got food poisoning first day after buffet. Linens in rooms need replacing. Most of staff friendly. Long trip from airport. ”

“Highly recommend as the best and highest end all inclusive experience we’ve had. Shout out to Amber, our butler, who made it even better. ”

“View was great”

“Love this Place! Go 2 times a year!!”

“Service, food and property were stellar. ”

“the room was clean but old. there was no tooth brush and flats as in most hotels. the stuff who was organizing different games and fun activities were excellent but the main lobby staff was not as helpful as the rest”

“편안히 쉬기에는 좋은것같아요”