Search Guest Houses in Playa del Carmen

"Beautiful grounds and lots of wildlife. Food at the buffets was hit and miss. Steakhouse restaurant was great! Some staff were very polite and helpful, and some seemed like the guests just being there was a burden. Sargassum had made its way past the barrier a couple days into our stay, but the staff worked hard for a few days to get the beach area cleaned."

"Group of 9, Apr 11-18, 2026. We just returned from our stay, and all of us wish we were still there. I will start by saying this was my favourite all-inclusive experience ever. Staff- amazing! Food- amazing! Cleanliness- amazing! Room- amazing! Property/amazing! Beach/pools- amazing! Expedia pictures don’t do it justice. A fantastic adults-only / all inclusive experience! "

"Everything about this place was amazing! The beach area has been nicer at other places i’ve stayed but it was still alright if your not looking to be out by the beach everyday. Definitely recommend the swim up rooms. After the renovation it was beautiful "

"This place is absolutely amazing ! We booked through expedia for their Junagala hotel and travelled with our kids aged 4,8, and 10 . The property is massive but ever since check in we never felt that was a hinderance . There are ample golf carts to go around , we waited max 10 mins for one and that was rare . We arrived early , check in was slated for 3 but we were there by 1pm . However this wasnt an issue cause we were very kindly taken to the main check in area and it was suggested by the staff that we change and head down to the pools and lunch while they got the room ready and gave us a slip with details of our bags . Had a lovely meal and went straight to the pools and then went over to junagala and our beautiful room was ready by 315 pm . The room was exquisite. , clean , modern , and had all the amenities we wanted including pots and pans to use . There was a beautiful cheese board ( i half wish that that was provided daily ) and a fruit tray . Rooms were cleaned daily very well , we had one day when our room wasnt cleaned till 4 pm and on mentioning this to the staff they made it a point that it didnt happen again . We had a wts app chat group going with the concierge which was very very helpful from booking restraunts to calling the golf carts . The grounds are exquisite , clean , well maintained and beautiful. Everyday for 7 days literally we discovered a new pool. Jungala guests get the cabanas free of cost and that was wonderful ."

"All of the staff was amazing and friendly! The resort is beautiful and very clean. "

"Was ok but that’s all. Amenities not great, restaurants not great, All very average and unless you want to be in the centre of Playa del Carmen probably much better options. Not great value for money. Importantly the response I go"

"Well managed, clean, and fun"

"Yes and yes"

"Good"