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"The rooms were clean and updated. The hotel itself needs some work done. When we stayed there the ocean was covered in Seaweed there was no where to swim by the resort so we always walked to another side by a different resort to swim in the ocean. The activity team by the pool were the best. Chocolate David , Carlos and the ladies. They made it fun and enjoyable. It was the best part of the trip. The restaurant food was pretty good and good service."

"Pool could be cleaner. "

"This place was amazing. Everything was perfect from the room to the entire resort. The staff was something I’ve never experienced before and they all went above and beyond."

"The hotel was very nice. The staff super friendy and helpful. The rooms were always clean, as well as other areas of the resort. The buffet had a wide variety of foods. The spa was also super nice. Overall an excellent stay!!"

"-The room described on Expedia wasn’t the same size room in person. -food substitutes in restaurants such as sakuras were non existent -loud noise in mornings from construction when trying to sleep -tv is in Spanish. No English channels -Room service for Privilege members wasn’t sufficient"

"good"

"Could use more bar services. And snack shacks"

"Was a wonderful resort with really good food and excellent people to deal with only downside was the beach and the sea seaweed which was not the hotel’s fault"

"Honestamente me encantó este resort más que nada por la gente que trabaja ahí en el desayuno había un hombre que se llama Lorenzo y me hacía el día todas las mañanas y siento que gracias a él me sentía más cómodo por seguro el servicio fue excelente la gente siempre es muy amable"