플라야 델 카르멘, 킨타나로오의 해변 호텔

“We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...

“Beautiful property, helpful and friendly staff, clean rooms. We had an amazing experience at El Dorado Maroma. The property was gorgeous- well maintained and so many beautiful plants and flowers. The staff was so helpful and kind and most of them spoke English well which we really appreciated. The restaurants were all al a carte- so you order off a menu instead of a buffet. This makes meals move a bit slower but that forces you to relax and take in the scenery. The restaurant staff were all...

“시설 ,직원친절함,음식등이 매우훌륭했슴 시내와 접근성을 위해 셔틀버스등이필요해보임 위치와 주변호텔등과 콜라보등이 좋았슴”

“La atención fue muy buena los servicios excelentes el transporte privado que tienes para moverte dentro del las instalaciones está de lo mejor porque es privado, rápido y eficiente Las habitaciones, con las amenidades que tenían estaban de lujo Gracias, fue una experiencia muy bonita”

“Resort really a hotel. It's located in town of Playa and noisy at night. Website states all inclusive but you are limited on food item choices. Only couple places to eat and no buffet dinner. Pool was being renovated and Website didn't tell you that because I would have booked another resort.”

“Wonderful staff, extremely accomodating and welcoming, above and beyond. Great restaurants, great facilities. Brought our 18month old and they had a crib and were extremely welcoming to her as well. 10/10”