2/10 - 너무 별로예요
Regina
단체 여행
2025년 11월 20일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible hotel.
Just spend a little more and stay somewhere else.
When we checked in it felt like we were bothering the receptionist. She just asked for our ID’s and credit card and went straight to letting us know that if we lost the key we will get charged for it. That’s pretty much all the information she gave us.
We asked for two room keys, since it was two of us, and she said we could only get one….
The music from Sr Frogs it’s ridiculously loud and it does on all day. You will be up at 8am with all the roosters from the lot across from the hotel.
We didn’t have hot water the first day.
One of the elevators was broken for two days.
The swimming pool area could be really nice but looks like they just gave up on this hotel.
The bar is a total joke, the pool furniture is old and dirty. The water is freezing. The bar staff is very unwelcoming. And to top it off when we asked pool staff for pool towels they said we had to go to the lobby for them lol.
I’ve stayed in 20 different hotels in playa del Carmen and this is the first time I write a review.
Regina
2025년 11월에 3박 숙박함
