Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury property on the beach, with 15 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Interior
Water park
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths
Hotel Xcaret Mexico - All Parks / All Fun Inclusive, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers a tropical getaway with 10 outdoor pools and a children's pool. Unwind on the white sand beach or indulge in deep-tissue massages at the spa. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Pet friendly
The current price is ₩1,018,981
₩1,236,746 total
includes taxes & fees
Sep 8 - Sep 9

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | Indoor pool, 15 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim Up Garden)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 61 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (River Jump)

Suite (River Jump) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Jump)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa)

Suite (Garden Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Adults

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
  • 126 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

8.6 out of 10
Excellent
(76 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with River View

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • River view
  • Sleeps 4

View all photos for Suite Superior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Luxury with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with Garden View

  • 53 sq m
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior

  • 126 sq m
  • Sleeps 3

View all photos for Suite Junior with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with River View

  • 126 sq m
  • River view
  • Sleeps 3

View all photos for Suite Premium with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Deluxe with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Deluxe with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Luxury with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with River View

  • 58 sq m
  • River view
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Garden View

9.8 out of 10
Exceptional
(6 reviews)
  • 53 sq m
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with Sea View

  • 126 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Premium with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with River View

  • 58 sq m
  • River view
  • Sleeps 3

View all photos for Suite Standard with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Standard with River View

  • 45 sq m
  • River view
  • Sleeps 4

You may also like

Ad
3 outdoor pools, cabanas (surcharge), pool umbrellas

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Downtown Playa del Carmen
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 1,471 reviews
The price is ₩397,400
₩397,400 total
includes taxes & fees
Sep 1 - Sep 2
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km
  • Playacar Golf Club - 10 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪The Buffete - ‬2 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
  • ‪Lobby Bar - ‬10 min walk
  • ‪Cupcake Cafe - ‬9 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury eco-certified property near Xenses Park
Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in a deep-tissue massage, Ayurvedic treatments, and a facial at the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, hiking/biking, and kayaking. Guests can also expect to find 2 poolside bars, a terrace and designer stores on site.
You'll also find perks like:
  • 15 outdoor pools and an indoor pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and supervised childcare (surcharge)
  • ATM/banking services, luggage storage, and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 1800 rooms offer comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has an indoor pool, 15 outdoor pools, and a children's pool.

How much does it cost to stay at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

As of Aug 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks / All Fun Inclusive on Sep 8, 2025 start from ₩1,018,981, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 887 out of 1282 reviews
Rating 8 - Good. 138 out of 1282 reviews
Rating 6 - Okay. 93 out of 1282 reviews
Rating 4 - Poor. 65 out of 1282 reviews
Rating 2 - Terrible. 99 out of 1282 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great time there
Stayed 5 nights in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Xcaret was absolutely amazing! Would definitely recommend and definitely be coming back again!! Best All inclusive!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and great service
Stayed 6 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all inclusive. Amazing adventure parks. Great food, friendly staff, clean, aesthetic.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cindy Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Hotel Xcaret México you made our first family trip a wonderful experience. I will highly recommend it to everyone who is looking for an amazing experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness
Stayed at this property twice and it’s absolutely perfect.
Stayed 1 night in Jun 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning, beautiful resort with lots of options to keep you busy
Stayed 5 nights in Jul 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with my family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Soley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this place is pure magic and outstanding , my family love each parks, the infinity pool, the restaurants, they have around 40 of them, the package for members is👌👌👌, we'll come back next year if they make a great promotion🙏.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mayerly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i have been going for the past 7yrs and it always exceeds our expectations. Staff is professional, courteous, and extremely welcoming. We love that its a all fun inclusive concept. Hands down the best hotel ever!
Stayed 4 nights in Aug 2025

10/10 Excellent

carlos a

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 6 nights in Aug 2025

10/10 Excellent

Nery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing and had everything we needed for our stay
Stayed 4 nights in May 2025

10/10 Excellent

Amanda Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
The property is breathtaking with so much to do and see.
Stayed 5 nights in Jun 2025

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
The experience was amazing. I will say it is a bit confusing and some of the staff members weren’t
Stayed 3 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The all fun inclusive is a must for those that want to enjoy without worries of transportation, food or park costs. Huge, clean, and beautiful property. I loved that the room came with daily complimentary water, drinks ( sodas, juice, beer), snacks and free room service. Staff was so friendly, patient and genuine. Already planning our next Xcaret stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Susset

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, food really good
Stayed 5 nights in May 2025

10/10 Excellent

Luis A Maldonado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do with family or couple. All you can eat and drink. Looking forward to go back
Stayed 3 nights in Jul 2025

10/10 Excellent

Katsuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit nice hotel and service. Easy access to all Xcaret parks.
Stayed 5 nights in Jun 2025

10/10 Excellent

Guissella Yrene

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very professional and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. Just wish someone would have told use about dailing "0" to order water or refill any of the snacks. Other than that it's a beautiful place to vacation
Stayed 4 nights in Aug 2025

10/10 Excellent

Leonel

Liked: Cleanliness
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Jesmarie

Liked: Amenities, property conditions & facilities
Facilities
Stayed 5 nights in Aug 2025