Solidaridad Vacations & Trips from ₩686,954

Very pretty view of ocean

My stay was wonderful! The staff were WONDERFUL and extremely professional. Perfect location inside the Tulum National Park. I traveled there solo for some RnR and felt very safe in the park. I went on regular walks by myself throughout the day. The hotel itself is VERY quiet and beautiful scenery. I ate all my meals at the hotel. Food is AMAZING! I’m a food snob so that means a lot coming from me. Beaches were in walking distance. Snorkeling was just a 15 min walk away. The room itself was clean and the property well kept. If you want to see the Mayan Ruins, it’s a 40 min walk (can also bike or use the shuttle) and keep in mind the Ruins close at 3:30. My only recommendation is to somehow soundproof the spa area. The ladies in the spa were wonderful. However I could hear when another guest came in to inquire about the spa, I heard when a car drove by, but I also heard birds chirping which I did like. Other than that, it was a great experience.

Overall very pleasant stay. Views were beautiful, staff was all excellent, food was pretty good overall, but always able to find something.

This is a budget all‑inclusive, and you get what you pay for. The food was below average, and dinner reservations were nearly impossible unless you wanted to eat very late. We actually went into Cancun for dinner a couple nights, which defeats the purpose of an all‑inclusive. Surprisingly, the best food was the hamburgers at the pool buffet. Drinks were disappointing—very sweet with little alcohol. The only reliable drink was a rum and Coke. There’s just one pool bar and one lobby bar, resulting in long lines. The pool bar closes at 6 PM, leaving only the lobby bar for the entire resort. Rooms are outdated with rough and dingy towels and a rusty jetted tub (we didn’t use it), but the beds were comfortable, hot water plentiful, and AC worked great. Big positive: the staff were amazing—friendly, hardworking, and always hustling.

There’s really no such thing as a true five-out-of-five in my opinion — and the reality is I probably can’t afford the kind of place that would actually deserve that rating. That being said, this resort came pretty close. We went with another family - four kids between the ages of three and eleven - and everyone had an incredible time. The property itself is beautiful and very well maintained. The amenities are excellent, the gym is fantastic, and the entertainment throughout the resort was great. The kids’ club is very good, although I would say it’s best suited for kids who are a bit past the toddler stage. The food was consistently very good, and the beach, pools, and water park were all highlights for the kids. Overall, we had an amazing stay and genuinely have no complaints. I would absolutely recommend it.